Home2 Suites by Hilton Philadelphia Convention Center

Hotels
•
Home2 Suites by Hilton
8.4 (1839 reviews)
1200 Arch Street , Philadelphia , us
+1 215-627-1850

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Inconsistent housekeeping
Issues with bed comfort

Categories

Cleanliness
7.65
Most reviews praised cleanliness, but some mentioned issues like missing towels and sheets.
Service
9.15
Friendly and helpful staff mentioned in multiple reviews, though some issues with requests not being fulfilled.
Location
9.15
Excellent location near major attractions, highlighted repeatedly in reviews.
Room Quality
7.65
Rooms were spacious and clean, but some reported uncomfortable beds and lacking amenities.
Amenities
8.15
Amenities like kitchen and breakfast were praised, but there were issues with convenience and functionality.
Value for Money
8.65
General consensus of good value, though some mentioned areas for improvement.
Food and Beverage
8.15
Breakfast was noted as good, but there were some comments on temperature control and variety.
Overall Experience
8.65
Overall satisfaction with the hotel, despite some individual issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:06

Property Description

Modern Amenities

Featuring a kitchenette in every room and free WiFi throughout the property, Home2 Suites by Hilton Philadelphia Convention Center offers a comfortable and convenient stay.

Convenient Facilities

With a fitness centre, 24-hour business centre, and laundry facilities, guests have everything they need for a seamless stay.

Prime Location

Located directly across from the Philadelphia Convention Center, and within walking distance of iconic landmarks such as Independence Hall and the Betsy Ross House, this hotel is the perfect choice for both business and leisure travelers.

Experience the best of Philadelphia at Home2 Suites by Hilton Philadelphia Convention Center.

Important information:

Guests under 21 years old can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1839 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
R
Rainer • solo_traveller • de
5
2026-08-22 • via Nuitee
M
Melissa • couple • us
4
Completely underwhelming and disappointing. Out of date, needs repairs, cleanliness is sub par. Would pay more to go som
Pros:

The location was great, but that’s what I feel you’re actually paying for, because the stay is sub par.

Cons:

I wish I had taken pictures to back up everything I experienced, because frankly I can see how people would think I’m over reacting with the number of problems this hotel has. The location is great with the reading terminal being right across the street. The staff was also wonderful and I have nothing bad to say about any of them. Anyone we interacted with was accommodating and polite. The lobby was nice and clean, but that’s as far as it goes. The first room we had was room 715. Right off the bat the door would not lock. The mechanism was broken. But the bathroom, which is a terrible sliding door, also would not latch shut. So both doors in the room were broken. The lady at the front desk let us know someone would be up right away to take a look at them. While waiting for maintenance I noticed the bedding was slightly dirty with black streaks littered through out the sheets, bedding and blankets. The worst of that being the one pillow case having multiple little holes. They offer extra bedding in the drawer, but that’s also seemed to have the little streaks on them. After waiting 30 minutes for maintenance we went downstairs to check if they were still coming. Once the lady at the desk learned he hadn’t shown she offered us another room that we accepted. So we moved rooms to next door to ours to room 716. We looked at the basics to make sure the doors at least locked/closed and a preliminary scan to make sure there wasn’t anything too serious and then left to get food as it was getting late and places were closing soon. Once we were back we noticed problems with this room as well. The bathroom I couldn’t find anything wrong with, but the bed sheets had the same black streaks as the ones in the other room. So I guess it’s just a laundry issue? The two usb charging ports that the lamp on the nightstand had were both broken. One completely pulling out and attaching to my charger when I went to disconnect it.

2026-08-22 • via Nuitee
B
Brenda • solo_traveller • us
8
2026-08-22 • via Nuitee
C
Cicilia • family_with_children • id
10
Recommended
Pros:

The room is just like on the description. They upgraded us to the King Room instead of Queen Room. It has a spacious living room with a sofa, so we can hang out after we strolled around the city. The bed is comfortable for me, it's not soft and it's firm neither. My mom and I slept very well for our two nights stay, it's quiet during the night. The location is great, 3 minutes walking to Reading Terminal market and 10 minutes to Philadelphia City Hall.
Also, I want to mentioned that the lady who assisted me checked in (I forgot her name) was helpful when I need a tooth brush and water, she gave me for free. And when I was waiting in the dinning area, I saw the security was doing his job great. His name is Akeeam I believe, he pay attention to details for keeping the station clean. Definitely will come back if I am visiting Philly again in the future.

Cons:

Nothing

2026-08-22 • via Nuitee
A
Albert • family_with_children • ad
9
Repetiremos en la marca Hilton
Pros:

Ubicación excelente, el personal amable y pudimos hacer el check in mucho antes de la hora prevista.

Cons:

El desayuno era excesivamente sencillo, aunque cumplía su función.

2026-08-22 • via Nuitee
O
olivier • family_with_children • fr
8
Hôtel que nous recommandons
Pros:

La gentillesse du personnel et le rapport qualité / emplacement / prix

Cons:

Variété du petit déjeuner un peu juste

2026-08-21 • via Nuitee
S
Svetlana • couple • us
10
It was perfect
Pros:

Everything

Cons:

Nothing

2026-08-21 • via Nuitee
P
Pervataj • family_with_children • us
4
It’s alright
Pros:

The concierge in the morning, the Asian girl I do not remember her name. She was so rude very impatient very frustrated.

Cons:

None

2026-08-20 • via Nuitee
D
Denise • family_with_children • nz
9
2026-08-20 • via Nuitee
G
Gail • extended_group • gb
8
Great stay and location is perfect
Pros:

Best location to everything.

Cons:

Would have like more healthy options for breakfast

2026-08-20 • via Nuitee
M
Michael • solo_traveller • us
8
Pros:

The location and breakfast were great.

Cons:

The parking was not clear, was very expensive.

2026-08-19 • via Nuitee
A
Alexandra • family_with_children • ca
8
Pros:

Very centric location, big bus tour stop almost in front, lobby/dinning area is perfect to eat comfortably food from Reading TErminal market across the street.

2026-08-18 • via Nuitee
N
Nadia • couple • au
10
Super modern, clean, useful facilities and great location
Pros:

Super modern, clean, useful facilities and great location

Cons:

Nothing that I can think of.

2026-08-17 • via Nuitee
J
JESUS MANUEL • extended_group • es
9
2026-08-17 • via Nuitee
A
Ante • couple • hr
10
2026-08-17 • via Nuitee
V
Vanesa M. Bores • extended_group • es
10
2026-08-17 • via Nuitee
H
Hilaricus • couple • mq
10
Un excellent séjour!
Pros:

L'emplacement est idéal pour le travail (proche du Convention Center) mais aussi pour le tourisme (proche du centre-ville historique et des monuments). Juste en face d'un lieu incontournable: le Reading Market! La salle de sport est bien équipée!

Cons:

Le seul point négatif est le petit déjeuné qui est de piètre qualité.

2026-08-16 • via Nuitee
S
Sterlin • solo_traveller • us
10
Pros:

Everything was very clean.

2026-08-16 • via Nuitee
C
Casandra • solo_traveller • us
8
Overall would return
Pros:

The room was spacious and comfortable and I liked the design of the room. Seemed clean.

Cons:

The address is 1200 arch street, but I learned the hard way the entrance is on 12th street. I tried to (kindly) let the front desk know and he was very defensive. And immediately started talking crap about another hotel guest with someone else proudly in front of me which was odd. Felt like he whispered something as I walked away but can’t exactly prove or confirm. Overall an odd interaction but they were both fine towards me after. Everything else was fine.

2026-08-15 • via Nuitee
G
Gal • family_with_children • il
2
2026-08-14 • via Nuitee