Holiday Inn Express & Suites - Phoenix North - Scottsdale by IHG

Hotels
•
Holiday Inn Express
8.5 (662 reviews)
4575 East Irma Lane , Phoenix , US
+1 480-473-3400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious rooms
Variety of breakfast options
Cons:
Foul smells in some rooms
Noise issues
Soft beds
Inadequate parking

Categories

Cleanliness
7.39
Guests noted clean rooms, though some reported issues like a foul sewer smell and leaking shower.
Service
9.36
Staff were described as friendly and responsive, particularly when addressing room issues.
Location
9.4
The hotel is well-located for access to Mayo Clinic and nearby attractions.
Room Quality
7.85
Rooms are spacious and mostly clean, but some guests reported discomfort due to bed softness or foul smells.
Amenities
8.88
Amenities like a fitness center and breakfast options were generally well-received, though there were suggestions for improvement.
Value for Money
8.84
Guests appreciated the pricing relative to facilities, although some felt it was slightly over-priced.
Food and Beverage
7.89
Breakfast options were varied but received mixed reviews regarding quality.
Overall Experience
8.36
Overall, guests had a good experience but noted several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:07

Property Description

Outdoor Pool and Hot Tub
Enjoy a refreshing dip in our outdoor pool or relax in the hot tub, perfect for unwinding after a day of exploring the city.

Complimentary Amenities
Start your day right with a daily full hot breakfast and stay connected with free WiFi in all guest rooms. Our hotel also offers free parking for your convenience.

Convenient Facilities
Stay productive with our on-site fitness centre and business centre. Need to freshen up your wardrobe? Our guest launderette is at your service. Book your stay at Holiday Inn Express & Suites North Phoenix/Scottsdale for a comfortable and convenient experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.

Please note that the check-in time for this hotel is from 4 pm to 12 am.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 662 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 7.89
Overall Experience: 8.36
G
gary • solo_traveller • us
9
Pros:

clean, hospitable, great location. Great breakfast

2026-10-12 • via Nuitee
C
Charles • couple • us
8
2026-10-11 • via Nuitee
H
Hammeem • couple • us
10
Pros:

Great breakfast and friendly staff

2026-10-10 • via Nuitee
M
Melissa • couple • us
10
2026-09-17 • via Nuitee
D
Deborah • couple • us
10
I love this place
Pros:

It’s clean. The personnel is very nice. I’ve stayed here several times and will every time I get a chance.

Cons:

I like everything.

2026-09-15 • via Nuitee
H
Hope • solo_traveller • us
4
Ac lacking
Pros:

Convenient location and room was clean

Cons:

Ac in the entire facility was inadequate

2026-09-14 • via Nuitee
C
Cecilia • solo_traveller • us
8
2026-09-11 • via Nuitee
M
Mary • solo_traveller • us
10
Our go to place!
Pros:

Comfortable & close to Mayo Clinic

Cons:

Water pressure

2026-09-09 • via Nuitee
M
Mary • solo_traveller • us
10
2026-09-09 • via Nuitee
A
Antonio • extended_group • us
10
Exelente!
Pros:

El desayuno estuvo bien , muy limpio y ordenado.

Cons:

No tengo queja.alguna.

2026-08-31 • via Nuitee
S
Sarah • couple • us
10
2026-08-23 • via Nuitee
K
karen • solo_traveller • us
10
Pros:

Staff was wonderful.kind and efficient.

Cons:

I like it ALL.

2026-07-23 • via Nuitee
M
Mary • couple • us
10
2026-07-22 • via Nuitee
P
Patricia • solo_traveller • us
1
Pros:

I liked the comfortability

Cons:

We got kicked out around 2am in the morning because the staff member called the police and made up lies stating we was fighting outside, when we was not. I stayed with my husband, our adult nephew and our 4 children. All we wanted was to sleep and I had to get my kids up at 2am in the morning and find somewhere else to stay it was a waste of my time and money and we didnt even check in until around 10pm the staff lady was a weird crackhead and clearly had no idea what she was talking about.

2026-07-14 • via Nuitee
A
Aleksey • solo_traveller • uz
7
2026-07-05 • via Nuitee
A
Addie m • solo_traveller • us
10
Comfortable
Pros:

Convenient

2026-07-05 • via Nuitee
Y
Yevgeniy • solo_traveller • us
9
2026-07-05 • via Nuitee
J
jesse • couple • us
8
We were pleased
Pros:

Location very convenient

Cons:

No grill on site

2026-07-04 • via Nuitee
P
Patricia • couple • us
8
2026-07-03 • via Nuitee
R
Randy • couple • us
10
Great location, friendly staff and it’s close to the freeway.
Pros:

It was very close Mayo Clinic and the freeway. Excellent location and also the staff.

Cons:

Small matter. The table small take was broken which should have been addressed before my arrival. Otherwise, I enjoyed my stay.

2026-06-30 • via Nuitee