Atria Residences Gading Serpong

Hotels
•
Independent
8.4 (76 reviews)
Jln Boulevard Gading Serpong, CBD Gading Serpong Lot # 2, Gading Serpong, Banten, 15810 , Gading Serpong , ID
62-212-9215999

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Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great location near mall and attractions
Helpful and responsive staff
Good value for money
Available amenities (pool, gym, restaurant)
Clean and tidy rooms reported by many
Spacious rooms and balconies in some units
Comfortable beds noted
Quick room change/resolution by staff
Cons:
Some rooms reported as smelly or needing housekeeping
Old/outdated room facilities and furnishings
TV/remote problems reported
Very firm pillows / bedding complaints
Restaurant/food can be expensive
Limited toiletries for multiple occupants (soap/sugar)
Occasional noise issues (first-floor noise / breakfast staff disturbance)
Cleanliness improvement needed in places

Categories

Cleanliness
7.6
Mixed comments: some reviews describe rooms as clean and tidy, while multiple reports mention smelly rooms, requests to change rooms, and calls for improved cleanliness.
Service
9.2
Consistently positive: staff repeatedly praised (e.g., Venny helped promptly), described as amazing, attentive and responsive to problems.
Location
9
Very positive: repeatedly noted as right next to/near the mall and attractions, convenient and walkable to shopping and activities.
Room Quality
7.4
Mixed to negative: some guests enjoyed spacious rooms and balconies, but others reported old facilities, non-working TV, hard pillows, and room smell or aging decor.
Amenities
8.2
Generally positive: pool, gym and restaurant available and usable (residence guests allowed), though some guests called gym/pool only passable and facilities somewhat dated.
Value for Money
9
Strongly positive: multiple explicit mentions of good/great value for money and comfortable beds for the price.
Food and Beverage
7.6
Mixed: breakfast is praised in several reviews but some guests found breakfast variety limited and restaurant prices expensive.
Overall Experience
9.2
Generally positive overall: many guests describe a nice short stay, helpful staff, good location and good value despite some issues with room condition and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 14:36

Property Description

Discover comfort and convenience at Atria Residences Gading Serpong, where business meets leisure in the heart of Gading Serpong.

Relaxation and Recreation
Unwind at our inviting outdoor pool or maintain your fitness routine in our fully-equipped fitness center, keeping you refreshed during your stay.

Dining Delights
Savor delectable meals at Bianco Italian, serving exquisite dishes that will tantalize your taste buds. Afterward, unwind with a drink at our cozy bar/lounge, perfect for socializing or relaxing.

Convenience and Comfort
Our well-appointed guestrooms include refrigerators and minibars, alongside modern amenities such as flat-screen TVs and complimentary Wi-Fi. Enjoy added services like a 24-hour front desk and airport shuttle for your comfort and peace of mind.

Book your stay at Atria Residences Gading Serpong today for an unforgettable experience!

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • At check-in, guests must provide a negative COVID-19 test result.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals not allowed

  • Health & Safety

    Guests must provide health documentation

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 76 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9
Room Quality: 7.4
Amenities: 8.2
Value for Money: 9
Food and Beverage: 7.6
Overall Experience: 9.2
A
alviakhusnulk • Business
10
Sangat nyaman
Pros:

Nice experiece with atria hotel, will return to this hotel, very lovable

2026-06-27 • via Tripadvisor
8
863ramadhanh • Business
10
Good experience
Pros:

Overall good and comfortable place and room

2026-06-27 • via Tripadvisor
C
Compass03284423533 • Business
10
great stay
Pros:

great stay, clean accomodation

2026-06-27 • via Tripadvisor
M
Mono • couple • nl
7
Overall was fine
Pros:

Great location

Cons:

A bit old

2026-06-26 • via Nuitee
M
muhammadridhwanw • Business
10
-
Pros:

Everything was good, breakfast was excellent

2026-06-25 • via Tripadvisor
N
Nomad58936297771 • Business
8
Journey Juni 2026
Pros:

Good place, good location, recommended

2026-06-25 • via Tripadvisor
A
ameliakO643PM • Family
10
Good Hotel
Pros:

Room was clean and smells good. Thankyou Atria and also Thankyou Mba Monica

2026-06-25 • via Tripadvisor
T
Tourist09683256421 • Family
10
Comfortable vacation
Pros:

Oke, sejuk comfort, breakfast nya enak2

2026-06-23 • via Tripadvisor
J
Jet30775926423 • Couples
10
A very clean and nice staff
Pros:

Thats a nice hotel..even the hotel has an event its still quiet ...i hope will be here again when iam in town

2026-06-12 • via Tripadvisor
S
Scenic55819133672 • Business
10
excellent
Pros:

good service and comfy roommmm

2026-06-12 • via Tripadvisor
2
29muslemm • Business
10
Nice hotel
Pros:

Front desk inez was very helpful. Nice locatioon, will come back soon

2026-06-11 • via Tripadvisor
T
Tourist04008125203 • Family
10
Holiday
Pros:

I really enjoyed my experience at Legen Restaurant. The food was tasty, there were plenty of options to choose from, and everything was served fresh. The atmosphere felt cozy and relaxed, making it a nice place to enjoy a meal with family or friends. The staff were also polite and attentive.

As for Atria Hotel Gading Serpong, the stay was comfortable and the service was consistently good. The rooms were clean, the facilities were well maintained, and the overall environment felt welcoming. It’s a place I’d happily recommend to anyone looking for a pleasant hotel experience with convenient access to good dining.

2026-06-11 • via Tripadvisor
M
marsellos2026 • Business
10
Liburan
Pros:

Offer all its a good and decent

2026-06-11 • via Tripadvisor
C
Curiosity58994458390 • Couples
10
The most comfortable stay At Gading Serpong
Pros:

Great Experience Staycatiion At Atria Gading Serpong Hotel. Perfect ambiance room wih spacious room and modern. Hospitality all staff very nice and for sure will comeback again!

2026-06-09 • via Tripadvisor
M
Mark • couple • sa
8
2026-05-24 • via Nuitee
V
veronica • couple • ph
9
2026-05-22 • via Nuitee
R
Rudi • solo_traveller • be
8
2026-05-19 • via Nuitee
J
Jet16961537104 • Family
10
My Best Birthday Staycation ❤️
Pros:

This is my 3rd times to book in Atria Hotel Gading Serpong and i always have a good experince ❤️ and for kids they have a lot kids activity

2026-05-17 • via Tripadvisor
C
chintiasrikumala2026 • Family
10
Staycation @ Atria Hotel
Pros:

Staycation become more fun for our family. The room was spacious, the facilities were great. The indoor pool is also a plus point for the hotel because we can swim even it’s rain outside. The playground was clean, and the kids activity was so fun! My kids love it.
The staffs were also very helpful and so kind.
Thank you for the great experience and vacation, Atria ❤️
Also a special thanks to Kak Monica who helped us from the second we arrived until we checking out! Thank you, Kak Monica ❤️

2026-05-16 • via Tripadvisor
C
Connector06166053921 • Family
8
Family Trip
Pros:

It was a good experience staying here, would come back again in my future trips, keep up the good work!

2026-05-16 • via Tripadvisor