Homewood Suites Dallas Downtown

Hotels
•
Homewood Suites by Hilton
8.2 (637 reviews)
1025 Elm Street , Dallas , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Communication delays

Categories

Cleanliness
6.66
Reviews mention instances of cockroaches and cleanliness issues, impacting the score.
Service
8.63
Staff was noted as friendly, although there were some delays in communication.
Location
9.17
Location was frequently praised, being convenient and well-placed.
Room Quality
7.62
Rooms praised for comfort, but issues were noted with size and amenities.
Amenities
7.65
Amenities received mixed feedback, highlighting the need for improvement.
Value for Money
8.11
Generally good value noted, but some felt the experience did not match expectations.
Food and Beverage
9.16
Breakfast and food options were highly regarded.
Overall Experience
8.63
Overall experience was positive despite some issues, indicating customer satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:56

Property Description

Luxurious Suites with Modern Amenities
Located in the heart of Dallas, Homewood Suites Dallas Downtown offers spacious suites with free WiFi, flat-screen TVs, and a kitchenette in each suite. The floor-to-ceiling windows provide ample natural light, creating a bright and welcoming atmosphere.

Entertainment and Recreation
Guests can unwind and have fun at the hotel's heated indoor pool, games room with a golf simulator, Xbox game station, and billiards table. For sports enthusiasts, there's a half-court indoor basketball court, and for movie buffs, a small theatre is available on-site.

Delightful Dining and Nearby Attractions
Start your day with a complimentary continental breakfast and wind down with Manager’s Reception on select evenings. Explore nearby attractions like the Perot Museum and enjoy convenient access to Dallas Love Field Airport and Cotton Bowl Stadium.

Book your stay at Homewood Suites Dallas Downtown for a luxurious and entertaining experience!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note that property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 637 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 8.63
J
Jennifer • family_with_children • us
3
Disappointing and unsafe.
Pros:

The room was comfortable and large with a nice view (10th floor corner). Attractive furniture. The valet was polite, quick, and very helpful with luggage etc..

Cons:

The location. The hotel is “pet friendly” only in that it allows pets. However they have no place around the hotel with grass, except 3 blocks to a local park - filled with addicts & homeless. I’m a single mom and I felt very unsafe after dark! I had to have my 15 yr old daughter (and our 2 phones obvi) go with me just so there were two of us, with her twin waiting in the room on alert in case we didn’t return! There was a man passed out across the sidewalk at 10pm at night, broken glass all over - especially in the little bit of dirt at the base of trees in sidewalk, so we had no choice but to keep walking around til my yard-trained dog finally gave up and went on the concrete.
As for our suite - the sink in the kitchen flooded the countertop if turned on, and the bathroom sink didn’t drain. We were there 1 night only, had scheduled activities to get to on time, and didn’t want maintenance in our room while we were gone, so we just got through it. If Homewood Suites is representative of Hilton these days, how far the mighty have fallen…

2026-09-15 • via Nuitee
N
nanneke • couple • nl
10
2026-09-14 • via Nuitee
R
Richard • couple • us
10
My stay was very enjoyable and felt very safe at this hotel
Pros:

The breakfast was great the rooms were spacious and the the staff was top notch.I plan to come back again next year and the hotel is super clean.

Cons:

Nothing to dislike the facility is close to everything downtown especially the convention center

2026-09-14 • via Nuitee
M
Michèle • solo_traveller • fr
8
2026-09-13 • via Nuitee
K
Kori • solo_traveller • us
10
Pros:

Very comfortable, nice room with everything you need. Very nice shower. Friendly, knowledgeable staff. We appreciated the basketball court, fitness room and pool tables.

2026-09-06 • via Nuitee
J
Jitendra • couple • us
9
2026-09-06 • via Nuitee
I
Isabela • couple • us
10
2026-09-03 • via Nuitee
T
Tamecca • couple • us
10
Excellent
Pros:

Downtown area

Cons:

Parking could've been better

2026-08-31 • via Nuitee
B
Brett • couple • us
10
Exceeding
Pros:

The staff were all amazing, amenities we beyond what we thought. Valet was the best!!

Cons:

Everything, can’t wait to go back

2026-08-25 • via Nuitee
T
Tracy • couple • au
5
Ok stay just aim for a higher room
Pros:

Great bed & breakfast ok

Cons:

Street noise, air conditioning way to loud

2026-08-18 • via Nuitee
B
Byron • couple • ec
10
Suite amplia. Buen desayuno
Pros:

Todo

2026-08-17 • via Nuitee
A
Alex • family_with_children • us
9
2026-08-04 • via Nuitee
N
Natalie • family_with_children • us
10
2026-08-02 • via Nuitee
P
Pauline • solo_traveller • us
1
2026-08-02 • via Nuitee
R
Rafael • extended_group • us
10
2026-07-21 • via Nuitee
Y
Yubia Alexandra • couple • us
10
2026-07-07 • via Nuitee
S
Stanley • solo_traveller • ke
8
Hotel location is great for those wishing to visit downtown Dallas.
Pros:

Y size of the rooms was great.

Cons:

Nothing

2026-07-03 • via Nuitee
A
Andreas • extended_group • at
6
Pros:

Very helpful staff, Late Check out no Problem

Cons:

No Windows !

2026-06-25 • via Nuitee
T
Tiffany • couple • us
8
It was fine
Cons:

Location

2026-06-25 • via Nuitee
A
anne • couple • nl
8
Prima locatie wel wat aan de prijzige kant voor 3 nachten.
Pros:

Het had een keukentje met een grote koelkast en het was een ruime kamer.
Op loopafstand van bezienswaardigheden
Ontbijt was ook prima

Cons:

De herrie van de airconditioning units aan de buitenkant van je slaapkamer

2026-06-20 • via Nuitee