Hotel Itapemar - Ilhabela

Hotels
9.2 (151 reviews)
Av. Pedro Paula De Moraes, 341 , Ilhabela , BR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfort
Spacious rooms
Friendly/attentive staff
Good location
Clean rooms
Excellent breakfast
Good facilities/structure
Repeat guests / recommended
Cons:
Pool was dirty/under maintenance and unavailable for days
Exposed pool wiring (safety concern)
Refusal to change bed on request
Air conditioning could cool more
Terrain has notable elevation differences
Occasional lack of cordiality in specific service interactions

Categories

Cleanliness
9.4
Reviews explicitly praise limpeza/cleanliness of rooms and areas; only the pool (an amenity) was reported dirty, but room cleanliness is consistently noted as very good.
Service
9.8
Service repeatedly praised ("Funcionários nota 10", "muy atentos", friendly staff); one comment about a lack of cordiality in a specific incident when a request couldn't be fulfilled.
Location
9.6
Location is mentioned positively multiple times ("Localização", "A localização", recommended location).
Room Quality
8.8
Rooms described as spacious and comfortable, but there are isolated issues: a refused bed replacement request and AC that could cool more, reducing the room score slightly.
Amenities
8.2
General facilities/structure are praised, however the pool was under maintenance, reportedly very dirty with exposed wiring (safety concern) and caused a multi-day unavailability — lowers amenities rating.
Value for Money
9.2
Standard quality for this hotel tier
Food and Beverage
9.6
Breakfast/café da manhã/desayuno is repeatedly described as excellent or spectacular.
Overall Experience
9
Overall very positive across reviews: repeat guests, strong recommendations, and excellent staff outweigh a few isolated issues with amenities/room service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:00

Property Description

Sophistication and Tranquility in a Tropical Paradise

Stylish Rooms with Modern Amenities
Indulge in elegantly decorated rooms equipped with all the comforts you need for a relaxing stay. Some rooms even offer a private balcony with breathtaking views.

Luxurious Spa and Wellness Facilities
Unwind and rejuvenate at our spa with Shiatsu treatments, sauna, and Turkish steam bath. Stay active with tennis and squash courts, or let our tour desk organize island tours and water sports.

Beachfront Location with Gourmet Dining
Wake up to a delicious breakfast and savor Mediterranean cuisine in a romantic setting. With a prime beachfront location and proximity to the Ferry Terminal, Hotel Itapemar is your perfect tropical getaway.

Book now to experience luxury and serenity at Hotel Itapemar!

Important information:

Please note that the hotel's SPA, as well as its gym, saunas and heated pool is only allowed for people over 16 years old.

Please note that pets will incur an additional charge of R$300 per pet/per stay
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

9.2
Based on 151 reviews
Cleanliness: 9.4
Service: 9.8
Location: 9.6
Room Quality: 8.8
Amenities: 8.2
Value for Money: 9.2
Food and Beverage: 9.6
Overall Experience: 9
N
Nelson • couple • br
9
Muito bom . Vale a pena
Pros:

Localização , academia , piscina

Cons:

Um pouco antigas

2026-09-19 • via Nuitee
N
Ninoska • solo_traveller • br
10
Pros:

Experiência maravilhosa! O hotel está rodeado por uma natureza linda e muito agradável. As acomodações são confortáveis e melhores do que aparecem nas fotos! O café da manhã é muito bom, com boas opções e tudo bem preparado.
Voltaria com certeza!

2026-09-02 • via Nuitee
L
Luis Henrique • solo_traveller • br
10
Pros:

Infraestrutura para Pet, atendimento no geral e principalmente dos meninos que ficam no bar da praia.

Cons:

NA

2026-09-01 • via Nuitee
S
Sergio • solo_traveller • es
8
2026-08-10 • via Nuitee
L
Luiz Roberto • solo_traveller • br
8
2026-07-13 • via Nuitee
C
Claudia • solo_traveller • br
10
Ótimo
Pros:

Conforto

2026-07-06 • via Nuitee
P
Paul • couple • nl
8
Een prettig verblijf in een enigszins gedateerde accommodatie
Pros:

Ruime kamer en vriendelijk personeel

Cons:

Moet rekening houden met flinke hoogteverschillen op het terrein.

2026-04-27 • via Nuitee
W
wilma • solo_traveller • br
8
Pros:

Localização, limpeza, quartos, café da manhã.

Cons:

A piscina estava em manutenção e não avisaram, muito suja. Só depois de 3 dias pudemos usar. A fiação das luzes da piscina estavam expostas. Mas no geral, já me hospedei umas 5 vezes e sempre é muito bom. Funcionários nota 10. Voltarei.

2026-04-17 • via Nuitee
F
felipe • family_with_children • br
7
2026-04-13 • via Nuitee
M
Manoela Guerra Santana • couple • br
7
Só acho q deveria ser mais cordial com o seus clientes quando nao tem algo q desagrade!
Pros:

A localização

Cons:

Tive um problema com a cama . Pedi p ela fazer a troca e falaram q não era possível

2026-04-11 • via Nuitee
G
Gonzalo • couple • cl
10
Hotel muy bueno . Recomendable
Pros:

Las instalaciones en general , el desayuno es espectacular , las personas que atienden todos muy atentos ! Muchas gracias a ellos .
Espectacular el hotel .

Cons:

El aire acondicionado podría enfriar mas .. solo eso .

2026-02-24 • via Nuitee
O
otto jose • couple • br
10
Conforto e localização
Pros:

Limpeza e estrutura

2026-02-22 • via Nuitee
I
Isabel Cristina • extended_group • br
9
A equipe é muito boa, o hotel está muito bem localizado, mas foi caro.
Pros:

O serviço e o time são muito cordiais, porém o serviço de piscina e de praia não está condicente com a reputação do hotel, e o valor pago pela diária do hotel. Precisa melhorar as instalações e ter uma equipe mais atenciosa tanto na praia quanto na piscina.
O SPA é muito bonito e limpo, mas o preço das massagens não condiz com o que se apresenta, poderia ser um pouco mais acessível e assim incentivar aos hóspedes a circularem mais pelo espaço.

Cons:

do serviço da piscina e também a falta de conservação de alguns itens da piscina. Não esta condizente com o preço da diária.

2026-02-10 • via Nuitee
S
Sra Adriana • family_with_children • br
9
Final de semana maravilhoso
Pros:

O hotel é muito bom, a equipe muito prestativa, o café da manhã excelente e lazer excelente também.

Cons:

Embora a localização do hotel seja muito boa a praia é mediana já que há muitos barcos no entorno. Fora isso tudo maravilhoso.

2026-02-09 • via Nuitee
H
Heber • couple • br
10
2026-01-28 • via Nuitee
H
Hamilton • family_with_children • br
10
2026-01-20 • via Nuitee
M
Marcelo • couple • br
10
2026-01-19 • via Nuitee
E
Eduardo • couple • ar
10
Pros:

Los dos muy buenos

Cons:

Estacionamiento, las cocheras son algo estrechas y muchos huéspedes no respetan los lugares y utilizan dos cocheras

2026-01-19 • via Nuitee
A
Ana • couple • br
10
2026-01-16 • via Nuitee
H
Hamilton • family_with_children • br
10
2026-01-16 • via Nuitee