Patagonia Plaza Hotel

Hotels
8.7 (1814 reviews)
Av. San Martin 502 , Neuquén , ar
+54 2972 42-2280

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast variety
Cons:
Cleanliness issues
Dated facilities
Noisy rooms

Categories

Cleanliness
8.15
Some complaints about the cleanliness in reviews, particularly regarding the pool and rooms.
Service
9.15
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.15
Consistently mentioned as excellent, with convenient access to key areas.
Room Quality
8.15
Some reviews noted issues with noise and dated facilities.
Amenities
8.65
Amenities noted positively, although some improvements suggested.
Value for Money
8.65
Value perceived as good, considering location and services.
Food and Beverage
8.85
Breakfast received positive feedback, though there were mentions of inconsistency.
Overall Experience
8.85
Overall positive experiences noted, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:00

Property Description

Luxurious Accommodations
Rooms at the Hotel Patagonian Plaza are elegantly decorated in warm pastel colors, offering a cozy retreat with modern amenities such as heating, wooden furniture, and large windows for natural light.

Relaxation and Recreation
Guests can unwind in the heated pool or maintain their fitness routine at the on-site fitness center. After a day of skiing, indulge in a rejuvenating massage or cozy up with a book in the lounge beside the fireplace.

Delightful Dining Options
Start your day with a delicious buffet breakfast featuring local and international cuisine at the hotel restaurant. Unwind in the evening with a drink at the bar, offering a perfect end to a day of exploration.

Experience the epitome of comfort and convenience at Patagonia Plaza hotel. Book now for an unforgettable stay!

Important information:

This accommodations is registered as a provider of the “Pre Trip Program” (“Programa Previaje”) of the Argentinian Ministry of Tourism and Sports (CUIT: 30662016728).


Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1814 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 8.85
E
Ettore Ferrari • solo_traveller • br
9
Ótimo hotel,localização excelente
Pros:

Localização
Piscina quentinha
Bom café da manhã
Quarto muito bom

Cons:

Sauna demorava para esquentar
Limpeza do quarto apenas razoável pois teve um dia que só arrumaram as camas e esqueceram de verificar se havia lixo

2026-07-23 • via Nuitee
M
magamaga • family_with_children • ar
10
Vale la pena conocerlo
Pros:

la ubicacion del hotel, el tamaño de la habitacion y la vista. Las instalaciones muy confortables. Y el personal muy bien dispuesto.

Cons:

me hubiera gustado mas variedad en el desayuno. Y que no tuviera un restaurante para comer.

2026-07-21 • via Nuitee
M
Maria Jose • solo_traveller • uy
10
Pros:

Todo todo todo una maravilla

2026-07-20 • via Nuitee
B
Brea • solo_traveller • ar
9
2026-07-17 • via Nuitee
F
Felipe • couple • br
6
Decepcionante
Pros:

Localização e funcionários

Cons:

Ninguém para ajudar com as bagagens até o quarto e um check in bem simples sem muitas explicações , a sauna do hotel não esquenta direito ,a piscina é morna quase fria não tem regras um Monte de crianças pulando em toda área desorganizada sempre sem toalhas tem que pedir toda vez .
Acústica do quarto é bem ruim você escuta tudo ,
Chuveiro o ralo não dá conta você toma banho e vai juntando água suja até a canela
A privada estava vazando água
A internet não chega direito no quarto bem ruim também
Academia com equipamentos muito velhos e poucas opções e péssima tá lá só para constar
Para o preço que pagamos esperava algo bem melhor

2026-07-16 • via Nuitee
C
Carlos • couple • br
10
Es un lugar maravilloso y con una atención excelente
Pros:

Maravillosa

Cons:

Solo deberían cambiar el sistema de internet

2026-07-14 • via Nuitee
P
Priscila • family_with_children • ar
8
Hotel familiar cerca de todo
Pros:

El personal fue muy amable y servicial en todo momento. Se encuentra muy bien ubicado, cerca del lago, del centro y de varios restaurantes y cafeterias. El desayuno es increible!! Todas las tardes pasabamos a relajarnos en la pileta climatizada. Muy linda experiencia.

Cons:

Se escuchaba mucho la habitación continua.

2026-07-14 • via Nuitee
M
Márcio Alceu de Souza Pinto • couple • br
9
Pros:

Localização central, estacionamento grande e tranquilo, café da manhã sensacional e o conforto da cama e do quarto!

Cons:

Nada

2026-07-13 • via Nuitee
J
Jose Humberto • family_with_children • ar
10
2026-07-13 • via Nuitee
L
Luciano • family_with_children • ar
9
2026-07-12 • via Nuitee
A
André • couple • br
7
Muito boa, apesar do custo-benefício.
Pros:

Funcionários solícitos, localização do hotel é excelente, na rua principal San Martin. Check out às 11:00 facilitou. Outras comodidades: presença de banheira, chuveiro quente, toalhas limpas, TV com boa resolução. Ficamos no quarto 424.

Cons:

A janela do quarto sem trava antiqueda, pode ser perigosa para crianças. O café da manhã poderia ser mais diversificado. E prestem atenção ao total final que se paga. O Booking avisa sobre as taxas extras. Anunciavam 3.800,74 reais e, no final, o total ficou em 4.359,69 no cartão de crédito, contando o IOF.

2026-07-12 • via Nuitee
M
Mauricio • family_with_children • br
8
will came back
Pros:

local 10
breakfast 08
room 08
bath 08
attendant 10

Cons:

wifi ZERO !!

2026-07-11 • via Nuitee
O
Omar Luis • couple • ar
8
Hotel tradicional en una bella Ciudad.
Pros:

Todo muy lindo , cumplió con las expectativa

Cons:

Que no haya desayuno o box de desayuno cuando salis hacer una excursion temprano.

2026-07-11 • via Nuitee
L
Laura • family_with_children • es
6
CORRECTO SIN MÁS.
Pros:

La ubicación, la sala para ver televisión.

Cons:

La limpieza de las habitaciones, el mobiliario es muy antiguo, la carpinteria de madera, la calidad de las toallas, el gimnasio es terriblemente viejo, pequeño y mal equipado, el desayuno es muy poco variado y de calidad escasa. No merece 4 estrellas sino 3. Ausencia de restaurante y de servicio de habitaciones.

2026-07-10 • via Nuitee
A
Alfonso • family_with_children • uy
8
2026-07-10 • via Nuitee
G
Gustavo de Leon • extended_group • ar
10
muy buena alternativa
Pros:

la ubicacion, servicio, todo...

Cons:

decia tenia parking y no tiene

2026-07-06 • via Nuitee
M
Mariel • solo_traveller • ar
10
2026-07-05 • via Nuitee
M
Manuel Alejandro • solo_traveller • cl
10
Pros:

Ubicación, instalaciones y desayuno espectacular

Cons:

Podría ser ligeramente más barato

2026-07-05 • via Nuitee
V
Verónica • couple • cl
10
Calidad de siempre
Pros:

Piscina. Confort, limpieza ,calefacción, ubicación

Cons:

Desayuno demasiados dulces

2026-07-03 • via Nuitee
N
Nicole • family_with_children • uy
10
Una y mil veces lo elegiríamos
Pros:

Pasé unos días increíbles. Sin dudas vuelvo el próximo año y estaré aquí!!! Gracias!!!

Cons:

HERMOSO!!!

2026-07-02 • via Nuitee