Patagonia Plaza Hotel

Hotels
8.7 (1781 reviews)
Av. San Martin 502 , Neuquén , ar

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast variety
Cons:
Cleanliness issues
Dated facilities
Noisy rooms

Categories

Cleanliness
8.15
Some complaints about the cleanliness in reviews, particularly regarding the pool and rooms.
Service
9.15
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.15
Consistently mentioned as excellent, with convenient access to key areas.
Room Quality
8.15
Some reviews noted issues with noise and dated facilities.
Amenities
8.65
Amenities noted positively, although some improvements suggested.
Value for Money
8.65
Value perceived as good, considering location and services.
Food and Beverage
8.85
Breakfast received positive feedback, though there were mentions of inconsistency.
Overall Experience
8.85
Overall positive experiences noted, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:00

Property Description

Luxurious Accommodations
Rooms at the Hotel Patagonian Plaza are elegantly decorated in warm pastel colors, offering a cozy retreat with modern amenities such as heating, wooden furniture, and large windows for natural light.

Relaxation and Recreation
Guests can unwind in the heated pool or maintain their fitness routine at the on-site fitness center. After a day of skiing, indulge in a rejuvenating massage or cozy up with a book in the lounge beside the fireplace.

Delightful Dining Options
Start your day with a delicious buffet breakfast featuring local and international cuisine at the hotel restaurant. Unwind in the evening with a drink at the bar, offering a perfect end to a day of exploration.

Experience the epitome of comfort and convenience at Patagonia Plaza hotel. Book now for an unforgettable stay!

Important information:

This accommodations is registered as a provider of the “Pre Trip Program” (“Programa Previaje”) of the Argentinian Ministry of Tourism and Sports (CUIT: 30662016728).


Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1781 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 8.85
D
Diego • solo_traveller • ar
10
Excelente hotel céntrico en San Martin de los Andes
Pros:

Tiene una ubicación excelente, cerca del centro, se puede ir caminando a restaurantes, bares y negocios y muy cerca del lago. Tiene parking muy cómodo. El desayuno es variado y completo. El personal muy atento.

Cons:

Un detalle: no tiene una pava eléctrica en la habitación, hay que bajar y pedir agua caliente en el bar. Para los materos es una incomodidad.

2026-05-30 • via Nuitee
O
Omar Horacio • couple • ar
8
Muy buena , salvo la conexión wifi
Pros:

Casi todo excepto el WIFI

Cons:

El wifi

2026-05-29 • via Nuitee
S
SILVANA • solo_traveller • br
8
Bom custo benefício.
Pros:

O hotel está muito bem localizado, tem uma boa estrutura e um bom café da manhã.

Cons:

A limpeza do banheiro achei bem precária,nitidamente só é passado um pano, não é lavado. Dá pra perceber o acúmulo de sujeira nos cantos do banheiro.

2026-05-27 • via Nuitee
K
kunstmann • couple • cl
9
Muy bien todo, pero reitero sugerencia del sistema de ducha.
Pros:

Desayuno fantástico

Cons:

Sugiero mejorar sistema de la ducha

2026-05-26 • via Nuitee
L
Leotta • family_with_children • ar
10
Pros:

La pileta y el desayuno. La atención del personal excelente

Cons:

El wifi más o menos

2026-05-25 • via Nuitee
L
Luis • couple • cl
8
2026-05-25 • via Nuitee
T
Tiago • solo_traveller • br
5
2026-05-24 • via Nuitee
R
Ronaldo Radunz • solo_traveller • br
9
2026-05-21 • via Nuitee
C
Castro • family_with_children • ar
10
2026-05-15 • via Nuitee
C
Claudia • couple • cl
8
El hotel podría ser mucho mejor, los detalles importan mucho.
Pros:

El desayuno , bueno que tenga piscina temperada pero también le hace falta mantencion.

Cons:

Las habitaciones necesitan urgente una remodelación. Los baños también, el wc manchado de viejo. La decoración del hall de acceso, recepción.

2026-05-15 • via Nuitee
J
Juan • extended_group • pr
10
piscina caliente
Pros:

Buen desayuno, bastante variedad

2026-05-15 • via Nuitee
A
Adrian • couple • ch
9
2026-05-11 • via Nuitee
F
Florenciabga • solo_traveller • ar
10
Pros:

El hotel es muy lindo. Muy grande, detalles típicos del sur c mucha madera, el desayuno es correcto, variado, a mi gusto demasiadas cosas dulces. Fui fuéra d temporada q eso depende mucho ... la pileta climatizada, un poco descuidada. Muy buena la ubicación salis y esta el centro.

Cons:

Las habitaciones son muy ruidosas y se escucha mucho todo. Y estaría bueno de ampliar la opción si uno quiere pedir algo de comer fuera del desayuno, ya q si t toca días de lluvia hay q salir si o si a comer afuera ya q solo ofrecen tostado .

2026-05-11 • via Nuitee
P
Paulo • couple • br
10
Não vejo a hora de poder voltar
Pros:

Excelente localização, quarto aconchegante e charmoso, funcionários atencioso, garagem ótima

2026-05-09 • via Nuitee
N
NICOLAS ROBERTO • couple • ar
9
EXCELENTE
Pros:

EXCELENTE UBICACION
MUY BUEN DESAYUNO

Cons:

TODO OK

2026-05-07 • via Nuitee
I
ivonne • couple • cl
9
Pros:

Muy amables todos en el hotel

Cons:

Poca aislacion entre una habitación y la otra

2026-05-06 • via Nuitee
M
Myriam • solo_traveller • cl
10
Pros:

La ubicación, limpieza, el desayuno

Cons:

No hay cena en el hotel

2026-05-06 • via Nuitee
I
Ilona • family_with_children • cl
7
Pros:

Excelente ubicación, práctica habitación familiar. La piscina la disfrutaron mucho mis hijos.

Cons:

Desayuno simple, podría ser más variado.

2026-05-04 • via Nuitee
N
Nidia • family_with_children • cl
7
Cons:

El sorteo de los huecos de chocolates, debienrin entregarle a los niños,ya que lo entregaron a la hora del desayuno a los adulto, pero habían niños y a ellos no le dieron nada

2026-05-04 • via Nuitee
M
MARIA EUGENIA • couple • ar
10
2026-05-04 • via Nuitee