Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food variety
Cons:
Overpriced
Poor customer service experience

Categories

Cleanliness
8.39
General sentiment indicates standard cleanliness, though some disappointment in service was noted.
Service
9.36
Service was highlighted positively by several reviews, though negative aspects were mentioned by one reviewer.
Location
9.4
Location praised for its convenience and proximity to amenities and transport.
Room Quality
8.85
Rooms described as spacious and well-equipped, maintaining a positive sentiment overall.
Amenities
9.38
The hotel offers a good range of amenities that were well-received by guests.
Value for Money
8.34
Some reviews mentioned it felt overpriced, leading to a slightly lower score.
Food and Beverage
9.39
Breakfast and dining praised highly for variety and quality.
Overall Experience
8.86
Mixed reviews with strong positives overshadowed by some specific disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:55

Property Description

Luxury and Convenience at Hilton Sukhumvit Bangkok

Family-Friendly Accommodations and Activities
Experience spacious rooms, special amenities for kids, and engaging Ritual Hub activities for unforgettable family moments.

Modern Elegance and Comfort
Enjoy contemporary décor, bathtub, flat-screen TV, safety box, and complimentary toiletries for a pampering stay.

World-Class Amenities and Services
From a rooftop pool with stunning views to a well-equipped fitness center, our hotel offers convenience and luxury at every turn.

Ready to experience the epitome of luxury and convenience at Hilton Sukhumvit Bangkok? Book now for an unforgettable stay!

Important information:

Please be informed that only a maximum of 3 people can be accommodated in each room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 5 years old and over stay for THB 1,765.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 79.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 5
  • Ramp Length: 7
  • Entrance Type: Electric
  • Entrance Door Width: 137
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 729 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 8.86
F
Florian Wenzl solo_traveller ch
9
Very good but some things too pricy!!!!
Pros:

Extremely clean and instead of letting me pay for late check out, they shifted my check out time from 12am to 3pm for free and I could stay by the pool until evening with locker and shower.
Breakfast is great!!!!!!!!!

Cons:

Rooftop pool bar is way too expensive!!!
260 Bath for a 0.33l Thai beer is just way too much!!!!
7/11 next door, from my point if view it gives them not a good picture to charge such prices for beer I can buy next door for 40 Bath, I think they don't need such prices, the rooms are on a bit high price already

2026-05-18 via Nuitee
C
Connector42799091306 Family
10
Outstanding Team and Hilton Property
Pros:

We have visited this Hilton several times including this May 2026. It’s always a great experience. The check-in is seamless and the room is always spotless. Everyone on staff is always so helpful ~ Pang, Namtip, Wawa and Joy are always there for us and helpful in every way.

2026-05-15 via Tripadvisor
S
situahs Solo travel Singapore
10
Excellent stay at Hilton Sukhumvit with outstanding hospitality
Pros:

The hotel location is excellent and very convenient, with easy access to the BTS station and nearby shopping malls. The service throughout my stay was truly exceptional.

Special thanks to Mr Name and the concierge team for the great arrival experience and warm hospitality. Linda the restaurant host still remember my breakfast preferences, which made me feel welcomed and valued. Chef Ake was always friendly, attentive to my food allergy requirements, and even prepared a special serving of mango sticky rice, my favourite dessert during breakfast.

The staff at the executive lounge were so wonderful- always cheerful, attentive and responsive to my requests. Their professionalism and genuine care made my stay even more enjoyable.

I truly appreciated the personalised service from everyone and would gladly return again and again.

2026-05-11 via Tripadvisor
T
tommyk1324 Solo travel
10
Superb Service at a Great Hotel
Pros:

My stay at the Hilton BKK Sukhumvit was from May 6-8, 2026. As an experienced traveler, I can honestly say the facilities and service are absolutely superb. The outstanding service by their entire staff is truly noteworthy. I am new to trying Thai and Asian food. At breakfast, Hostess Meily and chefs Joke and Eugene were incredibly helpful and patient. Their genuine smiles could turn a bad morning into a good day. The staff in the Executive Lounge are professional and anticipate your food and drink wishes. The rooms are well designed with a huge shower and comfortable bed. The location near the Phrom Phong BTS, EmSphere, Emporium and EmQuarter is extremely safe and very convenient. You will have a very good stay here!!

2026-05-07 via Tripadvisor
C
Corinne couple id
8
2026-05-06 via Nuitee
I
IKEMI solo_traveller jp
9
いつもながら快適な滞在が出来ます
Pros:

いつもながら、快適に滞在できます。ロケーションよく、設備も整っています。部屋もとても綺麗で、ナイトターンもあり部屋を整えてくれます。

Cons:

強いて挙げれば、ラウンジの食べ物はもう少し種類が欲しい。また営業時間ももう少し長いと利用しやすいです。

2026-05-06 via Nuitee
M
Maps77097 Couples
10
A great hotel in Bangkok
Pros:

My husband and I had a wonderful stay at this hotel. We enjoyed breakfast on the 4th every morning. Thanks to Top, Neily,J, Ake and Joke for welcoming us.
We also enjoyed cocktails in the lounge and some delicious food each afternoon.
A big thanks to Ice, Nine, Bas, Preen, May, J and Joke.

2026-05-05 via Tripadvisor
R
Road66908017827 Business
10
Ake in F&B was 💯
Pros:

Enjoyed the stay. Good location, clean and friendly staff. Ake stood out for me as the service at breakfast and lunch on Level 2 was simply outstanding.

2026-05-05 via Tripadvisor
F
Fearless03730852438 Couples
10
Lovely hotel and location
Pros:

Lovely hotel,great staff and food.good gym also recommended for your stay

2026-05-05 via Tripadvisor
J
jojoyafarm Family
10
Good stay in bangkok
Pros:

Very good location , very close to bts and shopping mall. All Staffs are very welcome and friendly.. I can see they try to give the best service especially khun AKE from breakfast( floor2) , room is very clean and perfect... thank you to hk team .Will definitely choose to stay here again when I come back to Bangkok.

Ps. executive floor need a bit of improvement with variety of choices. Breakfast is very poor and sad, but the food are very good and yummy..

2026-05-03 via Tripadvisor
V
Vipul couple sg
10
2026-05-03 via Nuitee
S
Scenic41720762747 Business
10
All were great
Pros:

The ambience, staff hospitality and the breakfast … all were nearly perfect. Enjoyed my stay very much. Ms. Maruko at the reception desk was exceptionally kind, helpful and professional both is check in and check out times.

2026-05-02 via Tripadvisor
N
Navigate23156435286 Couples
10
Great time at the Hilton in Bangkok
Pros:

Very warm welcome and hospitality during our stay.
Mr. Jay and Ms. Mai made us having a very pleasant stay at the Hilton. They provided helpfull recommendations also for sightseeing and for learning about the Bangkok life. We also appreciated the support from Ake from the restaurant team during the breakfast. She told us about the different dishes and had open ears for special wishes.
Many thanks for the pleasant time in Bangkok.

2026-05-02 via Tripadvisor
M
michalm747 Solo travel
10
Best location in town !
Pros:

This is my tenth time at this Hilton. The location is just perfect, across the prestigious mall with everything, and next to the train who takes you everywhere, though Grab and Bolt work great for me. The executive lounge is the best bonus with an excellent service. A big variety of food with quality and best service in breakfast room is runner by the wonderful chefAKE. She is the BEST !

2026-04-27 via Tripadvisor
O
Odyssey63549878655 Family
10
Exceptional Service at Hilton Sukhumvit Bangkok
Pros:

My husband and I always try to stay at Hilton properties, and in Bangkok, we consistently choose Hilton Sukhumvit. The staff are exceptionally friendly and helpful—they truly go above and beyond, often thinking creatively to meet our needs. We genuinely enjoy every stay here and appreciate the outstanding service.

2026-04-27 via Tripadvisor
D
Daydream52756998023 Solo travel
10
10/10
Pros:

Amazing experience great hospitality!! Thank you for the reception team in the executive lounge you were great! Thank you for breakfast team! And AKE who was amazing and drew a smile on my face!! Lovely breakfast and lovely team!

2026-04-26 via Tripadvisor
P
Pioneer33489202117 Solo travel
10
First time stay at Hilton
Pros:

Stayed with Hilton Hotels for the first time and I enjoyed the experience in Hilton Sumkhumvit very much. Good amenities and facilities are expected but the staff definitely elevate the experience more. Thank you to K. Nampthip and K.Mix for assisting when I lost my hotel key card. Special thank you to the executive lounge staff and K. May for making me feel very welcome. Looking forward to explore other Hilton properties and coming back to Hilton Sumkhumvit.

2026-04-25 via Tripadvisor
B
B7528EUantonioc Solo travel
10
Hilton Sukumvit
Pros:

I would like to mention one person in her name is Ake she is very helpful and always made my breakfast a good experience 😊
but everyone at the Hilton Sukumvit are amazing 👏

2026-04-25 via Tripadvisor
L
LauraJaneJJ Family Wellington, Greater Wellington, North Island
10
Best Hilton in Bangkok - Our home away from home!
Pros:

I cannot speak highly enough of Hilton Sukhumvit Bangkok. It has an amazing location, beautifully appointed rooms, one of the best executive lounges I have ever experienced, and truly exceptional service that made our stay incredibly special.

We were in Thailand for one month due to the regional conflict and had the opportunity to stay at several Hilton properties in Bangkok and beyond, including Hilton Bangkok Asoke, Millennium Hilton Bangkok, Hilton Hua Hin Resort & Spa, Hilton Garden Inn Bangkok Suvarnabhumi Airport and this was by far our favourite. The level of care and hospitality we received was unmatched.

We returned to the hotel on four separate occasions during the month and ended up staying for over two weeks in total. It truly became our home away from home.

The staff in the executive lounge deserve special recognition, especially Joy and Jay, who were so warm, attentive and helpful throughout our stay. As a Diamond member, we were upgraded from a standard room to a suite, taxis were arranged seamlessly, our favourite drinks were remembered each evening, and meeting rooms were kindly reserved daily so our children could do their online learning while we worked.

The executive lounge food offering is one of the best I have come across, with such a generous and high-quality selection that you hardly need to go elsewhere for dinner.

What stood out most was how thoughtful the team were with our family. They even arranged stationery items each day for our daughters, including whiteboard markers and scissors, to help with schoolwork. Those little touches meant so much.

Although it may not always be marketed as a family hotel, it was absolutely wonderful for us. Another bonus was the gym overlooking the pool, allowing my husband and me to work out while keeping an eye on our girls swimming.

The location is also excellent, with fantastic restaurants and shopping nearby. I highly recommend D’ARK in Emporium, as well as Antonio’s, just a short walk or tuk tuk ride away and one of the best Italian meals we had. The hotel dining options are also excellent, with access to restaurants across both the Hilton and the connected DoubleTree by Hilton Sukhumvit Bangkok.

Thank you again to the entire team for making a difficult and uncertain time feel comfortable, warm and memorable. We will absolutely be back!

2026-04-25 via Tripadvisor
1
112gator Family
10
NICE HOTEL!
Pros:

The hotel is really nice, super well located, clean, nice facilities, food and breakfast really good!! Really tecome. AKE AND LINDA treated me super goog, really recommended

2026-04-22 via Tripadvisor