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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Public Bath
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Shangri-La Bosphorus, Istanbul offers elegantly decorated rooms with modern amenities, boasting contemporary décor with Asian highlights. Each room features high-tech products, free high-speed internet, and luxurious marble bathrooms with Bvlgari toiletries. Suites include separate living rooms and two terraces with stunning Bosphorus views.
Exquisite Dining Options
Indulge in a culinary journey at IST TOO, offering a selection of world cuisines, or savor authentic Chinese delicacies at the signature Shang Palace. The Lobby Lounge provides a unique experience with Kung-Fu Tea Master performances and a wide variety of Chinese teas and pastries.
Relaxation and Wellness
Unwind at CHI, The Spa, which includes an indoor pool, sauna, Turkish Bath, hot tub, and steam rooms. Private spa suites are also available for a truly luxurious experience.
Experience luxury and relaxation at Shangri-La Bosphorus, Istanbul.
Please note that the credit card used at time of booking needs to be presented during check in.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
People 6 years old and over stay for € 45 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nous avons particulièrement apprécié la qualité de l’accueil et le professionnalisme du personnel de la réception. Les équipements, l’emplacement, la décoration soignée ainsi que le confort du lit ont grandement contribué à rendre notre séjour agréable. Une mention spéciale pour le petit-déjeuner, varié et de grande qualité, qui a été un véritable point fort de notre séjour.
Nous avons dîné au restaurant de l’établissement et avons été quelque peu déçus. Nous nous attendions à une cuisine plus savoureuse. La portion de mantı était plutôt petite et les pâtes, bien que correctes, ne nous ont pas particulièrement marqués.
Lokasyonu çok iyi çalışanlar çok iyi Alper bey menajer çok çok iyi restorantı çok iyi 10 üzerinden onu fazlasıyla hak ediyor
قريب علي البحر
مبني قديم
The location is extremely convenient and easily accessible. The sea front location with the Ferry Terminal just behind the hotel makes it more attractive.
Everything was excellent
Wspaniale śniadania, widok na Bosfor.
Wszystko mi się podobało, a centrum spa wraz z basenem bardzo dobre.
Excellent location right on the Bosphorus with beautiful views. The breakfast was delicious, with a great variety of fresh options.
I also enjoyed the Michelin-recommended Chinese restaurant in the hotel — the food was outstanding.
here were a few disappointing points during our stay.
During busy holiday periods, the breakfast service was understaffed. Waiting times were long, and sometimes we had to get up ourselves to order coffee. More staff during peak periods would make a big difference.
We were also disappointed that no flexibility was offered regarding a room upgrade. The additional charge for a balcony room was very high.
The bathroom fixtures showed signs of wear, which was unexpected considering the room rate. In addition, the advertised Bosphorus view was only partial, with much of the view facing the museum area and service facilities.
Finally,as Shangri-La Circle members, we were informed that we could enjoy afternoon tea in the lounge. However, these items were later charged to our room, which was confusing and disappointing. Clearer communication from the staff would have been appreciated.
These issues were not what we expected from a five-star hotel.
This is my first visit to the lovely Istanbul and definitely a stay at Shangri-la Istanbul is a no-brainer for a Jade Member.
The hotel is well located with close proximity to the Piers, dining and shopping areas. Not to mention, a short walking distance to the must-visit Dolmabahce Palace.
I enjoyed this stay very much and most of the staff were very friendly. I also received a lot of kind attention from the Front Office, Duty Manager and Dina the Guest Experience Manager who were very helpful and eager to ensure that I had a comfortable and enjoyable stay, thanks!
The only "disappointment" was that there was no walk-in shower in my room which is rare for my stays at many other Shangri-la properties. I nearly slipped one night while stepping out from the bathtub and the Duty Manager had arranged for anti-slip mat to be placed in the bathroom.
Anyway, thanks for making my stay an enjoyable and comfortable one.
I loved the staff, gave me an upgrade and kept it for my next visit. Amazing
Everything was perfect
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