The Falls Hotel - Frente mar

Hotels
8.5 (256 reviews)
Avenida Miguel Stéfano, 4981 , Guarujá , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good amenities
Cons:
Cleanliness issues
Room quality inconsistency
Safety concerns in the area

Categories

Cleanliness
7.64
Several comments about unclean bathrooms and poor maintenance.
Service
9.11
Consistently positive feedback about staff attention and service.
Location
8.65
Good location for beach access but some concerns about safety.
Room Quality
7.6
Mixed reviews on room comfort and quality, with concerns about a specific room without a window.
Amenities
9.13
Good amenities including pool and beach access, though some improvements suggested.
Value for Money
8.59
Value perceived as good based on provided services and amenities.
Food and Beverage
8.64
Breakfast positively noted, good variety.
Overall Experience
8.61
Overall experience rated positively, with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:51

Property Description

Luxurious Accommodations
The Falls Hotel, located at Enseada Beach, boasts modern air-conditioned rooms with LCD TVs. Guests can enjoy free WiFi, cable TV, and private balconies, with some rooms even featuring a relaxing hammock in the garden.

Exciting Amenities
The hotel offers an outdoor swimming pool with a bar, a games room with Foosball, a sauna, and a jet swimming pool. Guests can unwind and have fun without leaving the property.

Convenient Location
With various dining, entertainment, and shopping options nearby, including Praia de Pernambuco Beach just 3 km away, The Falls Hotel ensures a memorable stay for all guests.

Book your stay at The Falls Hotel now for a perfect blend of comfort and leisure!

Important information:

Please note that the property does not charge service tax.

Please note that the hammocks are subject to availability. Please contact the property for further information.

Children and teenagers under 18 years old are required to present identification and must be accompanied by parents, guardians, or have permission of the Juvenile Court, in case of traveling with others.

In case of early departure, regardless of the reason, the total amount of the reservation will be charged
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 256 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
J
Jose osmar • couple • br
9
Muito boa
Pros:

O atendimento

Cons:

A temperatura da água da piscina

2026-06-09 • via Nuitee
M
Moron • family_with_children • br
10
agradável
Pros:

hotel muito bom, e a proximidade da praia (em frente ao mar) é otima.

2026-06-08 • via Nuitee
F
Flavio • extended_group • br
8
2026-06-08 • via Nuitee
P
Paulo Medeiros • couple • br
8
2026-06-08 • via Nuitee
P
Pablo Roberto • couple • br
6
Boa
Pros:

Tudo

Cons:

A comida no restaurante da piscina.

2026-06-07 • via Nuitee
F
Flavio Luiz • couple • br
9
2026-06-06 • via Nuitee
M
Martinez • solo_traveller • br
8
2026-06-02 • via Nuitee
J
JMSMJ • solo_traveller • br
8
2026-06-01 • via Nuitee
P
Pamela • couple • br
10
2026-06-01 • via Nuitee
N
Natalia • couple • br
10
2026-05-28 • via Nuitee
H
Hamilton • couple • br
8
Pros:

Equipe e localização.

Cons:

A TV não era Smart.

2026-05-27 • via Nuitee
R
Rodolfo • couple • br
9
2026-05-25 • via Nuitee
C
CLÓVIS • solo_traveller • br
7
2026-05-24 • via Nuitee
V
VIVIANA • solo_traveller • ar
10
2026-05-22 • via Nuitee
R
Rogério • couple • br
9
2026-05-21 • via Nuitee
C
Cristina • solo_traveller • br
10
Ótima localização
Pros:

O hotel é ótimo, está em ótima localização e os funcionários são muito educados e atenciosos.

É a segunda vez que me hospedo no The Falls e, com certeza, voltarei sempre.

2026-05-20 • via Nuitee
S
Salles • couple • br
6
2026-05-19 • via Nuitee
H
HENRY LAZARE • solo_traveller • br
9
Pros:

Café da manhã delicioso.
Localização excelente na beira da praia.

2026-05-18 • via Nuitee
G
gabriela • extended_group • br
10
2026-05-18 • via Nuitee
K
Kivia • solo_traveller • br
4
Decepcionante
Pros:

O única coisa boa que tem do hotel, é o fato de ser de frente para o mar. De resto, por ser categorizado como 4 estrelas no Booking,deveria atender a todos os critérios, e não atende.Decepcionante.

Cons:

Quando você paga por um hotel 4 estrelas, o esperado é que o hotel tenha estrutura e atendimento 4 estrelas, por ser considerado 4 estrelas no booking. Decepcionante.Um hotel que tem 3 andares, com 2 lances de escada cada andar, deveria ter, pelo menos, 1 elevador disponível, e não tem. Tivemos que carregar nossas malas até o quarto. A infraestrutura do hotel não é boa. Os móveis são velhos, tomadas são das antigas, e os funcionários te tratam com certa "indiferença". Pra tudo você precisa assinar termos(para pegar toalha) me fizeram assinar todos as vezes que eu precisei. O hotel não te transmite confiança que o cliente deveria receber por se hospedar .

2026-05-14 • via Nuitee