Museum Hotel

Hotels
8.3 (2119 reviews)
No. 74 Jalan A.S.Mansor , George Town , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Beautiful property
Friendly staff
Cons:
Noise during the night
Inconsistent customer service

Categories

Cleanliness
7.95
The hotel is clean and well-maintained, but some issues such as noise may slightly detract from the overall cleanliness experience.
Service
8.45
Generally good service from the staff, but there were some inconsistencies that affected the experience negatively.
Location
8.95
Great location, quiet yet accessible to most places.
Room Quality
7.95
Rooms are visually pleasant, but noise from the street and building maintenance can be disruptive.
Amenities
8.25
Amenities are adequate, with some areas for improvement such as information availability.
Value for Money
7.95
The hotel is priced well for its offerings, though some guests may feel the value does not completely match service.
Food and Beverage
8.45
Breakfast options are good and well-presented, but some inconsistency in service regarding charges.
Overall Experience
8.45
A generally positive experience with the hotel, though night noise and minor service issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Historical Charm
Stay in a restored historical building in the heart of George Town's UNESCO World Heritage Site.

Convenient Location
Explore nearby attractions like Penang Heritage Gallery and enjoy easy access to Little India and Clan Jetties.

Comfortable Accommodations
Relax in air-conditioned rooms adorned with colonial-era furnishings and modern amenities.

To experience the perfect blend of heritage and comfort, book your stay at Museum Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Children under 2 years stays for free when using existing beds. A maximum of one child under 2 years is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2119 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.25
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
J
Jerry • couple • au
9
What a pleasure to have been a guest at the Museum Hotel!
Pros:

The front office staff were exceptional, always helping us in every way possible to find our direction, sort out our SIM card issues and get the Grab app installed and operational. Thank you Sri and Nina and all of the other staff who always smiled and made us feel welcomed! In addition, we very much loved the delicious breakfasts that were included in our room price. The staff at the breakfast area, and including the entire staff that cleaned the Museum Hotel always had smiles and greetings that made you feel welcomed as a guest.

Cons:

The lobby and all public areas were exceptionally attractive and well maintained. However, despite our room being clean and the bathroom facilities working perfectly, it was a small space for a double bed which made things a bit tight. That is a small criticism for such an enjoyable stay for us.

2026-06-20 • via Nuitee
S
Subadraa • solo_traveller • my
9
2026-06-18 • via Nuitee
L
Li Li • solo_traveller • my
7
2026-06-16 • via Nuitee
G
GAIA286 • solo_traveller • fr
7
Pros:

Son style colonial
Petit déjeuner à la carte dommage qu'il soit servi dans un restaurant attenant à l'hôtel alors que ce dernier a une salle incroyable je n'ai pas trop compris le concept.
Personnel assez sympa dans l'ensemble
Bon rapport qualité prix

Cons:

Fenêtre avec aucune vue. Mieux vaux laisser les volets fermés c est ce qui vous attends pour une chambre premier prix. Chambre mal insonorisée on entend la chasse d'eau et la douche dans la chambre voisine. Pas de prise de courant à la tête du lit juste une au pied du lit près du frigo pas très pratique l'histoire.

2026-06-16 • via Nuitee
D
Davide Gasparetto • solo_traveller • it
8
Pros:

Il bagno ottimo, il letto comodo struttura molto confortevole!

Cons:

Essendo una struttura "museo" mi aspettavo qualcosa di più la camera molto piccola
La colazione alla carta ma molto scarsa buona comunque!

2026-06-16 • via Nuitee
M
Muhammad • family_with_children • my
8
2026-06-16 • via Nuitee
A
Arkadiusz • solo_traveller • ca
10
2026-06-10 • via Nuitee
M
Meralli Kavish • solo_traveller • fr
10
2026-06-09 • via Nuitee
T
TINA BOENNEC • solo_traveller • fr
10
Pros:

Un splendide hôtel, magnifiquement décoré, très bien situé, à deux pas du centre historique. Très bons restaurants à deux pas. Très jolies chambres, un bar très sympa. Le personnel, très gentil, aux petits soins pour nous satisfaire

Cons:

Rien tout était parfait

2026-06-09 • via Nuitee
C
Chan • extended_group • my
10
2026-06-06 • via Nuitee
A
anakiwanderlust • solo_traveller • ca
9
2026-06-06 • via Nuitee
S
Sarah • couple • my
9
Will come back again
Pros:

Beautiful

Cons:

Delicious breakfast

2026-06-04 • via Nuitee
A
alessandra • solo_traveller • it
7
2026-06-04 • via Nuitee
S
siti lubna • solo_traveller • my
10
2026-06-04 • via Nuitee
S
SERGIO • solo_traveller • es
9
Pros:

Todo en general. Pero nos sorprendió muy positivamente el restaurante The Boomers con el desayuno y la cena y su servicio excelentes (muy simpaticos y profesionales camareros)

2026-06-03 • via Nuitee
A
Adam • solo_traveller • my
9
2026-06-03 • via Nuitee
V
Ved • solo_traveller • my
7
2026-06-02 • via Nuitee
S
Sudipta • solo_traveller • bd
10
2026-06-01 • via Nuitee
A
ANITHA • solo_traveller • ae
10
2026-06-01 • via Nuitee
M
Manon • solo_traveller • ch
9
Pros:

La propreté de la chambre est parfaite, la climatisation fonctionne bien.

2026-05-31 • via Nuitee