Museum Hotel

Hotels
8.3 (2144 reviews)
No. 74 Jalan A.S.Mansor , George Town , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Beautiful property
Friendly staff
Cons:
Noise during the night
Inconsistent customer service

Categories

Cleanliness
7.95
The hotel is clean and well-maintained, but some issues such as noise may slightly detract from the overall cleanliness experience.
Service
8.45
Generally good service from the staff, but there were some inconsistencies that affected the experience negatively.
Location
8.95
Great location, quiet yet accessible to most places.
Room Quality
7.95
Rooms are visually pleasant, but noise from the street and building maintenance can be disruptive.
Amenities
8.25
Amenities are adequate, with some areas for improvement such as information availability.
Value for Money
7.95
The hotel is priced well for its offerings, though some guests may feel the value does not completely match service.
Food and Beverage
8.45
Breakfast options are good and well-presented, but some inconsistency in service regarding charges.
Overall Experience
8.45
A generally positive experience with the hotel, though night noise and minor service issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Historical Charm
Stay in a restored historical building in the heart of George Town's UNESCO World Heritage Site.

Convenient Location
Explore nearby attractions like Penang Heritage Gallery and enjoy easy access to Little India and Clan Jetties.

Comfortable Accommodations
Relax in air-conditioned rooms adorned with colonial-era furnishings and modern amenities.

To experience the perfect blend of heritage and comfort, book your stay at Museum Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Children under 2 years stays for free when using existing beds. A maximum of one child under 2 years is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2144 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.25
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
M
Moira • solo_traveller • au
8
Cons:

The bed area was very small. Or was difficult to move around the area. I frequently stubbed my toe on the bed base.

2026-07-25 • via Nuitee
Z
ZINEB • solo_traveller • ma
8
2026-07-25 • via Nuitee
S
Simone • extended_group • nl
9
Sfeervol en perfecte locatie
Pros:

De kamers zijn zo gezellig en authentiek. De locatie is perfect op loopafstand van het centrum. Fijne bedden, vriendelijk personeel en sfeervol ingericht en hele zachte handdoeken! Zouden dit hotel zeker weer boeken.

2026-07-23 • via Nuitee
C
chris • family_with_children • cz
8
We enjoyed our short stay. We had been to Georgetown before and enjoyed this nice historical hotel.
Pros:

The room was nice and clean and very comfortable. The location was a short walk to the old town and many restaurants. Parking very close by.

Cons:

Small pool.

2026-07-23 • via Nuitee
T
Terence • couple • us
9
Pros:

Good location, the staff were helpful especially DS. An extra special thank you.

Cons:

We stayed twice on our trip. Room 110 was very comfortable and the shower worked well. But in 107 we only got to lukewarm. Was very disappointed that they could not accommodate breakfast with our early departure.

2026-07-22 • via Nuitee
B
Belinda Mackie • couple • au
9
Pros:

Breakfast at Boomers was fantastic

Cons:

Choice of menu and quality of food great

2026-07-22 • via Nuitee
C
Chris • family_with_children • de
5
Schön anzusehen, aber es sollte auch alles funktionieren, insbesondere grundlegende Dinge
Pros:

Sehr detailreich und schön eingerichtet, eher auf alt als modern, wie der Name es schon sagt

Cons:

Unsere Toilette war verstopft und die Klimaanlage war sehr laut, diese war wohl auch leicht defekt

2026-07-21 • via Nuitee
R
Richard • family_with_children • nl
8
Prima locatie
Pros:

Een prachtig historisch pand om in te verblijven, het is schoon en personeel is vriendelijk ook weinig omgevingsgeluiden

Cons:

De wifi was dramatisch maar dat mag in zo’n historisch gebouw

2026-07-21 • via Nuitee
K
Kolawole • solo_traveller • gb
9
2026-07-21 • via Nuitee
H
Helmie • family_with_children • nl
10
Prachtig hotel op toplocatie!
Pros:

Locatie, vriendelijkheid van personeel (Sri en Nina met name). Prachtig hotel met een grappige 5 persoonskamer met 2 toiletten en 2 douches. Goede airco.

Cons:

Weinig opbergruimte

2026-07-21 • via Nuitee
P
Pascale • solo_traveller • be
10
Pros:

Merveilleux hôtel, plein de charme. Je suis extrêmement satisfaite du choix que j'ai fait pour séjourner à Penang et je le conseille les yeux fermés car tout y est parfait. 10+++

Cons:

Rien

2026-07-21 • via Nuitee
D
Dana • couple • au
8
Great hotel, friendly and helpful staff. Walking distance 29 mins to Georgetown street art. We loved Georgetown it’s so
Pros:

The property was stunning. Very clean but also very well presented and well restored. I chose the hotel for the history.

Cons:

There was nothing we didn’t like.

2026-07-21 • via Nuitee
T
Terrenz • solo_traveller • my
8
Pros:

Ok

Cons:

Good

2026-07-21 • via Nuitee
S
Sharoncml • extended_group • sg
7
Overall we enjoyed our stayed and we loved the beautiful decorations.
Pros:

This hotel has beautiful Peranakan deco, friendly staffs and ready supply of toiletries whenever we need any refill. Every corner has unique decoration for photo taking. I love the resting area which is spacious and we can relax and enjoy our outdoor meals.

Cons:

Toilet facility can be improvement and also the noise disturbance during some nights which my friends encountered . We had tried the hotel Hi-tea set, but not to our expectation, waffles textile was hard, kueh not as tasty but the chicken pie was alright.

2026-07-20 • via Nuitee
X
Xin Chien • solo_traveller • my
8
2026-07-20 • via Nuitee
B
Barbier • solo_traveller • re
9
Pros:

Hôtel très charmant et calme, bien placé.
Personnel accueillant et serviable.
La literie était confortable et le petit déjeuner très bon.

Cons:

RAS

2026-07-19 • via Nuitee
C
C Ashwin • solo_traveller • my
8
Pros:

The team running it was in point rectifying and upgrading the Internet the minute we mentioned that it was lagging. They are well positioned to be a boutique powerhouse..requests and handling with distinction

Cons:

The deck upstairs could be developed to fully utilise the evening rooftop charm

2026-07-19 • via Nuitee
J
Jessica • solo_traveller • cn
6
Pros:

The breakfast is great.

Cons:

When I check in, the bed sheet is not clean, and there is hair on it. The stuff changed it to solve. The single room is kinda weird, not quite spacious.

2026-07-18 • via Nuitee
Z
ZEQUAN • couple • cn
10
Pros:

10of10！很美的一家酒店，设施新，酒店有特色，员工热情，早餐也很精致很好吃！

2026-07-18 • via Nuitee
M
Michael • solo_traveller • kh
6
Ein interessanter Aufenthalt mit schönem Ambiente. Aber kein zweites Mal.
Pros:

Die Lage war gut und nah zu den interessantesten Orten. Die Einrichtung hatte eine schönes chinesisch koloniales Flair. Frühstück war gut.

Cons:

Die Betten waren typisch für Malaysia 190 cm zu kurz. Der Fan hatte nur eine Stufe. Die Elektrik war gewöhnungsbedürftig.

2026-07-18 • via Nuitee