Museum Hotel

Hotels
8.3 (2223 reviews)
No. 74 Jalan A.S.Mansor , George Town , MY
+60 11-8888 1601

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Beautiful property
Friendly staff
Cons:
Noise during the night
Inconsistent customer service

Categories

Cleanliness
7.95
The hotel is clean and well-maintained, but some issues such as noise may slightly detract from the overall cleanliness experience.
Service
8.45
Generally good service from the staff, but there were some inconsistencies that affected the experience negatively.
Location
8.95
Great location, quiet yet accessible to most places.
Room Quality
7.95
Rooms are visually pleasant, but noise from the street and building maintenance can be disruptive.
Amenities
8.25
Amenities are adequate, with some areas for improvement such as information availability.
Value for Money
7.95
The hotel is priced well for its offerings, though some guests may feel the value does not completely match service.
Food and Beverage
8.45
Breakfast options are good and well-presented, but some inconsistency in service regarding charges.
Overall Experience
8.45
A generally positive experience with the hotel, though night noise and minor service issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Historical Charm
Stay in a restored historical building in the heart of George Town's UNESCO World Heritage Site.

Convenient Location
Explore nearby attractions like Penang Heritage Gallery and enjoy easy access to Little India and Clan Jetties.

Comfortable Accommodations
Relax in air-conditioned rooms adorned with colonial-era furnishings and modern amenities.

To experience the perfect blend of heritage and comfort, book your stay at Museum Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Children under 2 years stays for free when using existing beds. A maximum of one child under 2 years is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.3
Based on 2223 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.25
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
M
Myriam • extended_group • fr
10
Exceptionnel
Pros:

Très bien

Cons:

Très bien

2026-10-14 • via Nuitee
R
Reema • family_with_children • in
8
2026-10-13 • via Nuitee
C
Conor • couple • ie
8
2026-10-10 • via Nuitee
T
TAKUHIRO • solo_traveller • jp
10
2026-10-09 • via Nuitee
H
hmsvanguard • solo_traveller • cn
9
2026-10-08 • via Nuitee
C
Charleazar • family_with_children • ph
10
2026-09-19 • via Nuitee
Y
yijun • solo_traveller • cn
7
Pros:

装潢复古，交通方便，到古城区的任何景点都很近

Cons:

一直有电钻装修的声音

2026-09-19 • via Nuitee
A
ALAIN • solo_traveller • fr
8
Bon hôtel bien situé.
Pros:

Emplacement, propreté

Cons:

Douche : eau chaude à peine tiède
Petit-déjeuner : j’ai pu prendre un café et un jus d’orange, mais le dernier matin, l’employé de service m’a dit que c’était soit l’un soit l’autre. Il serait bon de clarifier ce règlement tant auprès du staff que des clients. Et franchement, ne pas autoriser deux boissons au petit-déjeuner, c’est ridicule et assez pingre!

2026-09-18 • via Nuitee
T
Tughan • solo_traveller • tr
9
Pros:

Very authentic hotel, nice room.

Cons:

A little bit away from the center, but not so away.

2026-09-17 • via Nuitee
R
Robert • solo_traveller • gb
8
2026-09-16 • via Nuitee
J
Juliet • couple • au
10
Great place to stay
Pros:

Very clean, friendly and helpful staff and good location

Cons:

Nothing

2026-09-16 • via Nuitee
P
Paul • solo_traveller • au
9
Sept 2026
Pros:

Good breakfasts.
Good parking.

Cons:

Rubbish truck early morning, each day.

2026-09-15 • via Nuitee
J
JING • couple • cn
9
2026-09-15 • via Nuitee
S
Sengupta • family_with_children • in
10
Excellent - will recommend
Pros:

Cleanliness and the eye to the details

Cons:

Nothing at all

2026-09-15 • via Nuitee
I
Ifawani • solo_traveller • my
9
2026-09-14 • via Nuitee
D
DAEHYOUNG • solo_traveller • us
8
Good experience but I don’t think I would return.
Pros:

Location js good and all the staff are friendly and well trained.

Cons:

I basically stayed in a windowless room and due to the lack of air circulation, breathing became a bit bard from day 2. Despite the beautiful deco of the hotel, it is an old building so the sound proof system is poor.

2026-09-14 • via Nuitee
A
Andre • solo_traveller • es
7
Pros:

Hotel de diseño, bien localizado, dúplex.

Cons:

Cama no muy comoda.

2026-09-14 • via Nuitee
V
vallejo • solo_traveller • es
9
Pros:

Cama muy cómoda. Buen desayuno. Limpieza. Hotel con encanto

Cons:

Nada

2026-09-14 • via Nuitee
L
Lucas • couple • es
10
Pros:

La gentillesse du personnel. La chambre été propre, bien équipée et très jolie. Le petit déjeuner juste magnifique: beaucoup de choix, fait maison et super bon. N’hésitez pas à venir quelques jours pour visiter la ville.

2026-09-14 • via Nuitee
F
fabiana • family_with_children • it
8
Piacevole
Pros:

Struttura molto bella e ricca di fascino, situata in un edificio storico in stile coloniale nel cuore di George Town. L’atmosfera è sicuramente uno dei suoi punti di forza: gli arredi delle parti comuni e delle camere, i mobili d’epoca e i bellissimi pavimenti in legno conservano il carattere storico dell’edificio e rendono il soggiorno particolarmente piacevole.

La posizione è ottima per esplorare George Town a piedi e permette di raggiungere facilmente le principali zone di interesse della città. Anche la sera è molto comoda, con ristoranti e le vie dello street food raggiungibili con una breve passeggiata.

Un aspetto che abbiamo apprezzato particolarmente è proprio la location: abbastanza vicina alle zone più vivaci da potersi muovere comodamente a piedi, ma non direttamente sulle strade più caotiche e rumorose, permettendo quindi di rientrare in un ambiente più tranquillo dopo una giornata in città.

Nel complesso, un hotel con molta personalità, che consiglio soprattutto a chi cerca una struttura caratteristica e coerente con l’atmosfera storica di George Town, senza rinunciare alla comodità della posizione.

Cons:

Il bagno, sebbene spazioso e funzionale, con doppia doccia e doppio lavabo, risulta piuttosto datato e poco in linea con il fascino della camera.
Le persiane, normalmente chiuse, rendono l’ambiente molto buio; non sono semplicissime da aprire. Una volta aperte, la luce naturale cambia completamente l’atmosfera.
La disposizione della camera su due livelli è caratteristica e può risultare scomoda per il trasporto delle valigie.
Infine, la terrazza all’ultimo piano è uno spazio piacevole e meritevole, decisamente poco valorizzato.

2026-09-10 • via Nuitee