Prize by Radisson, Zurich Affoltern am Albis

Hotels
Prizeotel (Radisson)
8.2 (1594 reviews)
OBSTGARTENSTRASSE 7 , Affoltern , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.03
Several mentions of cleanliness issues, including dirty bedding and maintenance problems.
Service
9.5
Staff was noted as friendly and helpful across multiple reviews.
Location
9.04
Convenient location noted for tours and access to surrounding areas.
Room Quality
7.99
Rooms were generally clean but some furniture and amenities were outdated.
Amenities
7.52
Basic amenities provided; room facilities were limited.
Value for Money
8.48
Good value considering the price, especially in Switzerland.
Food and Beverage
7.53
Breakfast had limited options; some guests desired more variety.
Overall Experience
8.5
Overall comfortable stay, but improvements needed in cleanliness and food options.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:12

Property Description

Modern and Convenient Accommodation
The prizeotel Affoltern Am Albis, located between Zürich and Zug, offers a comfortable stay with free WiFi and coffee/tea facilities in all rooms.

Comfort and Technology
Each air-conditioned and soundproofed room features a flat-screen cable TV and a work desk with an ergonomic chair, ensuring a relaxing and productive stay.

Convenient Amenities and Accessibility
Start your day with a continental buffet breakfast and take advantage of parking in the underground garage. With quick access to the A4 highway and regular train connections to Zurich and Zug, exploring the area is easy.

Experience a seamless blend of comfort and convenience at prizeotel Affoltern Am Albis. Book your stay now for a delightful accommodation experience.

Important information:

Please note that it is not possible to open the windows of the building.

After 9:00 p.m., a late check-in fee of CHF 10.00 per hour is due.

After 11:00 a.m., a late check-out fee of CHF 40.00 is charged.

Hotel opening hours and reception staff: 6:30 a.m. to 11:00 p.m. Please note that if you arrive later than 11:00 p.m., we cannot grant you entry and check-in to our hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 33 per day.

Location

Guest Reviews

8.2
Based on 1594 reviews
Cleanliness: 7.03
Service: 9.5
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8.5
D
Diren couple de
8
2026-06-20 via Nuitee
A
Alexander solo_traveller gb
8
Simple, Adequate and clean for an overnight stay
Pros:

Clean, basic hotel, easy check in and dedicated parking

Cons:

Breakfast was very minimal, A/C was not the best, mattress was very soft

2026-06-20 via Nuitee
C
Chiara couple ch
3
2026-06-18 via Nuitee
C
Chiara solo_traveller ch
3
2026-06-18 via Nuitee
M
Michael couple gb
2
Very poor hotel with no staff to assist at all
Pros:

Location ok, next to motorway. It was clean

Cons:

Shocking experience. No staff available and reliant on technology that did not work well. Had huge trouble trying to enter property (no staff on site) and rung every phone line but no answer. Received a call back the following afternoon which was completely useless. Bed had a mattress that was very thin and worn. The curtains did not keep any light out. Really poor hotel and would never go back.

2026-06-18 via Nuitee
C
Chiara couple ch
4
Insgesamt war die mangelnde Erreichbarkeit, die fehlerhaften Informationen und die Parkplatzsituation für uns sehr frust
Pros:

Die Unterkunft war in einer guten Lage. Die Zimmer waren I.O.

Cons:

Leider sehr enttäuschend. Die Unterkunft war praktisch nicht erreichbar. Trotz mehrfacher Kontaktversuche per E-Mail, Booking-Nachricht und Telefon haben wir nie eine Antwort erhalten. Telefonisch erreicht man nur eine KI, die teilweise falsche Informationen liefert (z. B. dass die Bar 24/7 geöffnet sei).

Auch die Parkplatzsituation war sehr ärgerlich: Wir bezahlten CHF 20, erhielten jedoch kein Ticket und mussten beim Ausfahren nochmals bezahlen. Zudem ist die Einfahrt nach 22 Uhr nicht mehr möglich.

Die Mitarbeitenden an der Rezeption waren freundlich, konnten jedoch nur Englisch sprechen. Insgesamt hat die mangelnde Organisation und Erreichbarkeit unseren Aufenthalt deutlich beeinträchtigt.

2026-06-18 via Nuitee
H
Hanspeter und Lisabeth couple ch
8
Zimmer gut eingerichtet. Und sauber
Pros:

Schöne , angenehme Zimmer

Cons:

Leider kann das Personal kein deutsch
Schwieriges Parksystem!

2026-06-17 via Nuitee
P
petrab872 NONE Zurich
2
Focus on large Asian groups
Pros:

This hotel is clearly focussed on large amount of people from Asia. Very disappointing stay and certainly would not recommend or ever come back.

The problems started before arrival: although we had prepaid and were told our room would be ready at 1:30 p.m., we had to wait until 3:00 p.m. At check-in, our reservation could initially not be found.
The first room was unacceptable, with hair in the bed and a shower hose repaired with tape. We had to change rooms, which cost us valuable holiday time.
The beds advertised as "Queen Size" are only about 132 cm wide, making them uncomfortable for two adults and affecting sleep quality. So not really made for "normal" size Europeans.

Further issues included a loose toilet seat, an extremely hard sofa bed, limited reception availability, and communication difficulties due to the lack of German-speaking staff. Totally unacceptable.

The first night was ruined by excessive noise from a large group in a neighboring room, and throughout our stay the hotel seemed heavily focused on large international tour groups rather than individual leisure guests.
The only real highlight was the breakfast staff, who were friendly, professional, and genuinely helpful.
Unfortunately, the overall experience did not meet the standards we would expect from a Radisson property, and we do not feel the price paid reflected the quality received.

2026-06-16 via Tripadvisor
J
John family_with_children au
10
Beautiful, modern and comfortable hotel with easy access by car or train from Zurich.
Pros:

Modern, very clean and comfortable hotel with everything you need for a one or multi-night stay. Quiet location about 40mins outside of Zurich with easy access by car or train.

2026-06-16 via Nuitee
N
Nurulzahar couple my
10
Superb hotel. Will stay again.
Pros:

Superb hotel. Very close to the train station. A dedicated underpass for pedestrian is just in front of the hotel. From the train station can go direct to Zurich or Zug. The station is not crowded and so peaceful.

Cons:

None.

2026-06-16 via Nuitee
M
macrak solo_traveller au
6
Disappointing Not to standard expected from Radisson
Pros:

The saving grace for this hotel was the sweet lady serving breakfast. The bedding/pillows were pretty comfy.

Cons:

The staff who checked us in was quite rude/dismissive. Room was not ready at 3pm so we waited til near 3.30 before a room was ready.

2026-06-14 via Nuitee
D
Daniela couple ch
8
Freundliches Personal, sauberes Zimmer
Pros:

Verkehrsgünstige Lage

2026-06-12 via Nuitee
O
Osman solo_traveller ch
8
2026-06-10 via Nuitee
U
Ulrike solo_traveller de
8
2026-06-08 via Nuitee
I
idris solo_traveller tr
10
Pros:

Otel genel anlamda çok iyi. İsviçre fiyatlarına göre de çok uygun

Cons:

Kahvaltı daha iyi olabilir

2026-06-08 via Nuitee
T
Tom solo_traveller de
8
Super Hotel
Pros:

-Der wirklich nette Empfang es würde sich bemüht um mich und mit mein Hochdeutsch in dem Hotel wird leider hauptsächlich nur Englisch gesprochen

- Die Betten wahren sehr bequem
- Das Zimmer würde jeden Tag sauber gemacht

2026-06-07 via Nuitee
L
Ljubisa solo_traveller at
7
2026-06-07 via Nuitee
F
Faizal family_with_children de
4
Disappointing. Not recommended for families.
Pros:

- The breakfast was very good.
- The staffs were very friendly.

Cons:

- I have stayed with my family (me wife and Kid). I have ordered an extra bed. The provide me bed which was not comfortable. It cause me back backspin. We three of us somehow slept on single bed.
- For the car parking, you have to pay extra or we have to find free public car parking, which was very difficult for me to find.
- There was no wash gel/soap/any small shampoo for the bath - which I find very pathetic.
- Not recommended for family.

2026-05-23 via Nuitee
H
Henrik Blomgren solo_traveller se
9
2026-05-23 via Nuitee
M
Marco Arnoldi solo_traveller it
9
Una notte nei pressi di Zurigo
Pros:

Accoglienza dello staff. Check-in in autonomia con QR code e fast check-out con consegna chiavi in cassettina . Molto pratico!!

2026-05-22 via Nuitee