Helen Hotel

Hotels
8.3 (609 reviews)
Cumhuriyet Meydanı No:57 , Canakkale , tr
+90 286 212 18 18

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Convenient parking
Cons:
Noise from adjacent bar
Cleanliness issues
Uncomfortable bedding

Categories

Cleanliness
6.93
Multiple reviews mentioned issues with dirty sheets and broken items.
Service
8.4
Mixed feedback on service, with some citing unfriendly reception.
Location
10
Frequent praise for the excellent location near ferry and town center.
Room Quality
7.44
Negative comments about uncomfortable beds and noise issues.
Amenities
8.39
Some amenities noted positively, but issues with room conditions.
Value for Money
8.42
Factors like noise and cleanliness have lowered perceived value.
Food and Beverage
7.88
Breakfast received mixed reviews with limited variety noted.
Overall Experience
8.93
Overall sentiments are mixed, but location remains a strong point.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 03:39

Property Description

Neatly Furnished Rooms with Free Wi-Fi
Hotel Helen, in the heart of Çanakkale, offers guests neatly furnished rooms with complimentary Wi-Fi. Each room features air conditioning, parquet floors, and a satellite flat-screen TV. The private bathrooms are equipped with walk-in showers and hairdryers.

Delicious Breakfast Buffet and Regional Specialties
Start your day with a wide selection of local ingredients at our breakfast buffet. For dinner, indulge in speciality dishes from the culinary-rich Bolu region at Helen’s restaurant. Afterward, unwind with drinks at our on-site bar.

Convenient Location and Nearby Attractions
A short walk from Çanakkale’s seafront, our hotel is conveniently located near the iconic Trojan Horse sculpture. Explore the ancient Greek site of Troy, just 25 km away. Enjoy free parking at a nearby location for added convenience.

Book your stay at Hotel Helen now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.3
Based on 609 reviews
Cleanliness: 6.93
Service: 8.4
Location: 10
Room Quality: 7.44
Amenities: 8.39
Value for Money: 8.42
Food and Beverage: 7.88
Overall Experience: 8.93
H
Huseyin • solo_traveller • gr
5
2026-08-22 • via Nuitee
E
Edis • couple • bg
8
Добре
2026-08-20 • via Nuitee
E
Edis • family_with_children • bg
8
Добре
2026-08-20 • via Nuitee
A
Aurel • family_with_children • ro
9
2026-08-18 • via Nuitee
P
Pavel • couple • bg
7
хотел близо до ферибота,
Pros:

чудесно местоположение,добра закуска,близост до ферибота и всички ресторанти

Cons:

много малък размер на стаята,нямаше място да се стигне даже до едната страна на леглото

2026-08-16 • via Nuitee
I
Ina • couple • bg
10
Много добър избор на хотел
Pros:

Персоналът беше отзивчив, закуската добра, паркинг - всичко беше супер

2026-08-16 • via Nuitee
S
SERIF • solo_traveller • gr
8
Pros:

Kordona yakın olması çok güzel, otel temiz ve kahvaltısı güzeldi.

Cons:

Camlar açık uyumak çok zor, iskeleden çok gürültü geliyor gece olunca, ağır vasıtalar inip biniyor vapura

2026-08-13 • via Nuitee
K
Kellie • couple • au
7
Perfect place for the short stay
Pros:

Staff and location was perfect couldn’t ask for better spot

Cons:

Bathroom had mould, but you could see staff n cleaners were trying to fix it. Our bathroom had a very strong bleach smell when we got there as they were trying to kill mould

2026-08-12 • via Nuitee
A
Adrian • solo_traveller • ro
8
2026-08-09 • via Nuitee
A
Aurel • extended_group • ro
10
2026-08-07 • via Nuitee
R
Roxy G09 • solo_traveller • ro
10
Pros:

Locație curată...personal foarte amabil

2026-08-06 • via Nuitee
E
Erkan • family_with_children • de
9
Schönes Hotel im Zentrum
Pros:

Alles war okay

Cons:

Gab nichts zu bemängeln

2026-08-02 • via Nuitee
M
Mikai • family_with_children • be
10
Aanrader
Pros:

Vriendelijke mensen en behulpzaam normaal gezien was check in tot 00:00 wij kwamen door omstandigheden aan om 04:00 geen enkel probleem kamer was goed goed kunnen uitrusten

Cons:

/

2026-07-25 • via Nuitee
Önder • couple • nl
7
Pros:

Locatie is super

Cons:

Personeel niet klantvriendelijk, ongeïnteresseerde houding

2026-07-22 • via Nuitee
M
Marius Gabriel • solo_traveller • ro
7
Cons:

Aerul condiționat scotea un zgomot infernal ..

2026-07-21 • via Nuitee
Мария • solo_traveller • bg
9
2026-07-18 • via Nuitee
B
Bülent • family_with_children • tr
7
Pros:

Merkezi ama eski bir Otel odalar küçük, otopark mevcut

Cons:

Arkaya bakıyordu manzara yok asansör
Küçük ama çift

2026-07-10 • via Nuitee
D
Dragu • solo_traveller • ro
1
2026-07-06 • via Nuitee
I
IANA MIHAI • solo_traveller • ro
8
2026-07-05 • via Nuitee
T
TonyGR99 • solo_traveller • ro
10
Pros:

Locatia

Cons:

Aglomeratia

2026-07-01 • via Nuitee