Carlton City Hotel Singapore

Hotels
8.8 (3628 reviews)
1 Gopeng Street , Singapore , SG

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious food
Cons:
Minor cleanliness issues
Curtains did not close fully

Categories

Cleanliness
8.16
Some reviews suggest that while the hotel is beautiful, there are small cleanliness issues that could be improved.
Service
9.13
The staff is consistently praised for their warmth and attentiveness, making the stay more pleasant.
Location
9.17
The hotel is perfectly located near Chinatown, making it very convenient for guests.
Room Quality
8.62
Rooms are described as nice and ample, but there are minor complaints about curtains not closing fully.
Amenities
8.65
Facilities are noted as great, especially the rooftop bar and breakfast offerings.
Value for Money
8.61
Guests feel they received good value for their money, especially with the buffet offerings.
Food and Beverage
9.16
The food quality, especially at the buffet, received excellent reviews, with guests praising the variety and taste.
Overall Experience
8.93
Guests reported a generally excellent and enjoyable stay at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:43

Property Description

Luxurious Accommodation
Carlton City Hotel Singapore, nestled in Tanjong Pagar, offers modern rooms with fine furnishings, posturepedic mattresses, and deluxe bathrooms, ensuring a comfortable stay.

Dining and Entertainment
Indulge in a culinary journey at Plate, serving local delicacies and grilled dishes with a view of the pool. For European pastries and coffee, head to Tuxedo. End your day at Graffiti Sky Bar on the 29th floor with specially-crafted drinks and breathtaking city views.

Convenient Location and Amenities
With proximity to Tanjong Pagar MRT Station and Marina Bay, explore the vibrant Chinatown and historic shophouses nearby. Enjoy the outdoor pool, fitness centre, and 24-hour front desk services for a seamless stay.

Book now for an unforgettable experience at Carlton City Hotel Singapore!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Strictly no smoking and consumption of durian or any durian-flavored items are allowed in the guest rooms. A cleaning fee of SGD 500.00 will be imposed if the policy wasn't followed.

Access to the gym is restricted to adults aged 18 and over.

Children aged 3 - 5 years can stay free of charge when using existing bedding.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.8
Based on 3628 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.93
L
Larissa • couple • au
10
2026-10-17 • via Nuitee
D
Dragan • couple • rs
10
2026-10-17 • via Nuitee
J
Jacob • couple • kr
9
가성비 좋은 호텔
Pros:

직원들 친절하고 호탤 등급에 맞게 서비스 했습니다

Cons:

수영장 물관리가 좀 아쉬웠음

2026-10-17 • via Nuitee
A
abhiwat • solo_traveller • th
10
Super good
Pros:

Best in china town area

Cons:

No

2026-10-16 • via Nuitee
S
Sprainger • couple • au
10
2026-10-16 • via Nuitee
H
Howard • solo_traveller • au
9
2026-10-16 • via Nuitee
L
Les • couple • au
10
Great Hotel, great staff and great location!’
2026-10-15 • via Nuitee
D
Dale • couple • au
10
Excellent
Pros:

All very good

Cons:

Nothing

2026-10-15 • via Nuitee
B
Buse • couple • tr
7
2026-10-15 • via Nuitee
M
Madeleine • couple • de
10
Would book again!
Pros:

Great location! Large room, clean. A 5-minute walk to the Maxwell Food Centre (incredibly delicious Chinese food, the best coffee), Korean BBQ restaurants and a supermarket just a stone’s throw away, good transport links

Cons:

Prices at the Rooftop Bar

2026-10-15 • via Nuitee
E
Ekaterina • family_with_children • th
10
2026-10-15 • via Nuitee
T
Tiong Beng George • solo_traveller • au
8
2026-10-14 • via Nuitee
F
Fabian David • couple • ch
9
2026-10-14 • via Nuitee
T
Tiong Beng George • couple • au
8
Pros:

Big room. Staff at restaurant, Ju Ly very helpful. Close to food places

2026-10-14 • via Nuitee
T
Tim • solo_traveller • gb
7
2026-10-14 • via Nuitee
S
Sonia • solo_traveller • au
9
Comfortable Modern Hotel located in Tanjong Pagar
Pros:

The location was good as it is close to Duxton Road restaurants and bars and a short walk to Maxwell MRT and Food Centre. Supermarket directly across the road. The Room was very clean and comfortable with good amenities. The bed and pillows were firm yet comfortable and the room had great electric block out blinds and privacy curtains. The blind & curtain switches are located next to the ‘many’ light switches. The pool was a decent size (but didn’t use it due to the weather) and it also has a compact but good gym. The food at Plate on Level 3 was good. My room had access to the Club Lounge & mini bar which was a bonus during my stay. The Hotel also has a nice rooftop bar.

Cons:

Just a couple of small issues - The breakfast in the Club Lounge could have been better - I assumed it would have been à la carte but it was a small buffet. Some dishes were cold and there weren’t a lot of options to choose from. The food looked like it had sat in the Bain-Marie for hours which was disappointing for a Club lounge. I had to request for boiled eggs or omelette as the scrambled eggs available did not look edible. I don’t know what the buffet breakfast was like on the 3rd floor but I would assume you may get more options and warmer dishes.
The toilet in my room was a smart toilet but it would turn on at random times even during the night which was frustrating when trying to sleep.
The light switches - so many of them and the Master light switch did not turn off all the lights when in bed so you have to go around and turn off the lamps and a light on the other side of the bed.
Other than these minor issues, it was rather a pleasant stay.

2026-10-13 • via Nuitee
T
Takeshi • solo_traveller • jp
7
2026-10-13 • via Nuitee
F
Frank • family_with_children • de
10
2026-10-13 • via Nuitee
R
Rafael • family_with_children • br
10
2026-10-13 • via Nuitee
S
Serhii • couple • ua
8
2026-10-13 • via Nuitee