Dall’Onder Grande Hotel Bento Gonçalves

Hotels
8.2 (2197 reviews)
Herny Hugo Dreher,n°197 , Bento Gonçalves , BR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Generous breakfast variety
Good pool and leisure options
Comfortable beds / spacious rooms (some reports)
Welcoming staff in several reports
Cons:
Rooms and bathrooms outdated, need renovation
Mold, ants and other cleanliness issues reported
Inconsistent service and poor communication from reservations
Perceived high price / poor value in some cases
Gym and pool-area cleanliness and safety concerns; parking limitations for large vehicles

Categories

Cleanliness
6.5
Multiple mentions of mold in bathrooms, dusty exhaust fans, ants in rooms and food items reported as moldy; gym and pool area cleanliness also criticized.
Service
7.8
Mixed service reports: some staff described as welcoming, but several complaints about manobrista behavior, poor restaurant service (missing glassware), and slow/terrible communication from reservations.
Location
9.7
Consistently praised as very well located in central Bento Gonçalves with easy access to restaurants and attractions.
Room Quality
6.8
Many comments about old/outdated rooms, cracked sinks, shower problems, noisy rooms and need for renovation despite some notes of spacious rooms and comfortable beds.
Amenities
9.4
Pool and leisure options repeatedly noted positively and the hotel is described as having good facilities; some issues reported (foam in pool, kids area ventilation, gym cleanliness) but overall amenities are strong.
Value for Money
6.3
Several guests called the hotel expensive for the service received (extra charges like robes, refund/booking disputes) and noted that price could be improved.
Food and Beverage
9.6
Breakfast repeatedly praised for variety and quality; some isolated negative notes (unlabeled items, occasional spoiled food, restaurant service oversights) but overall F&B is a strong point.
Overall Experience
9.5
Generally positive stays with guests returning and recommending the hotel, praising location, breakfast and leisure; notable service, cleanliness and room-quality issues temper the experience but the overall impression remains strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:13

Property Description

Luxurious Accommodation
Dall'Onder Grande Hotel Bento Gonçalves, just 1.5 km from the town centre, offers modern rooms with cable TV, minibar, and stylish timber furnishings. Some rooms even feature extra space, a bath tub, and a CD player for ultimate relaxation.

Wellness and Recreation
Guests can enjoy the indoor heated pool, gym, sauna, and massage services provided by the hotel. Perfect for unwinding after a day of exploring the nearby attractions.

Convenient Dining Options
Indulge in a delicious buffet breakfast at the hotel's restaurant, which also serves a variety of dishes for lunch and dinner. For a more private dining experience, room service is available at your convenience.

Experience luxury and comfort at Dall'Onder Grande Hotel Bento Gonçalves. Book now for an unforgettable stay!

Important information:

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

8.2
Based on 2197 reviews
Cleanliness: 6.5
Service: 7.8
Location: 9.7
Room Quality: 6.8
Amenities: 9.4
Value for Money: 6.3
Food and Beverage: 9.6
Overall Experience: 9.5
A
Andrea • couple • br
9
foi uma boa experiência
Pros:

o quarto é amplo, confortável !
fiz uma solicitação especial para o café da manhã e fui totalmente atendida, com simpatia e atenção!

Cons:

as luzes não apagam totalmente ficando uma penumbra, não fica escuro! com o frio o ar condicionado não deu conta e não havia cobertas suficientes, tive que puxar a colcha da outra cama! Tinha um vazamento na parede do banheiro, o piso estava molhado.

2026-09-12 • via Nuitee
N
Nazareno • couple • br
9
2026-09-12 • via Nuitee
R
Robson • couple • br
8
Boa estadia
Pros:

Café da manhã variado, localização excelente, galeria de lojas interna.

Cons:

Quarto antigo e hotel com aspecto ultrapassado também. Precisa melhorar também as opções de alimentação (almoço/jantar) do hotel.

2026-09-05 • via Nuitee
N
Nadia • couple • br
5
Não volto
Pros:

Corredores sujos, café da manhã muitas opções porém bagunçado e muito desperdício.
Não volto a esta hotel .

Cons:

Toalhas velhas . Quartos sem manutenção

2026-09-01 • via Nuitee
G
Gabriela • extended_group • br
10
2026-08-31 • via Nuitee
B
Borsato • solo_traveller • br
8
2026-08-31 • via Nuitee
N
Nogueira • solo_traveller • br
10
Pros:

Área da piscina

Cons:

Poderia ter um horário maior da piscina

2026-08-30 • via Nuitee
T
Taize • solo_traveller • br
10
2026-08-28 • via Nuitee
P
Pignatel • solo_traveller • br
7
2026-08-28 • via Nuitee
P
Puggina • solo_traveller • br
9
2026-08-26 • via Nuitee
M
Matheus • family_with_children • br
9
2026-08-25 • via Nuitee
M
Moises • solo_traveller • br
7
Boa
Pros:

Muito bom

Cons:

Banheiros

2026-08-25 • via Nuitee
J
Jenifer • solo_traveller • br
10
2026-08-25 • via Nuitee
R
Rejane • couple • br
7
Pros:

o café deixa muito a desejar. Muita variedade, porém pouca qualidade. E o café, somente tem o passado.

Cons:

o café da manhá. poderia ser bem melhor, menos variedade e mais qualidade

2026-08-24 • via Nuitee
A
Ana Paula • solo_traveller • br
3
2026-08-24 • via Nuitee
C
Constantino Jr • couple • br
10
Excelente
2026-08-23 • via Nuitee
C
Cecilia Nelvi • solo_traveller • br
9
Pros:

Excelente café, bem variado e atende a necessidade específicas tbem. A localização central é muito boa, fácil acesso ao comércio local.

2026-08-23 • via Nuitee
J
joice • family_with_children • br
10
2026-08-22 • via Nuitee
D
Daniel • family_with_children • br
10
2026-08-20 • via Nuitee
F
Fabiane Costa • extended_group • br
10
FOI EXCELENTE, TANTO QUE PRORROGAMOS PARA MAIS UM DIA DE ESTADA, COM CERTEZA QUEREMOS VOLTAR.
Pros:

CAFE DA MANHA INCRIVEL! TODA EQUIPE DO HOTEL MUITO ATENCIOSOS.

Cons:

NAO TENHO RECLAMAÇÕES.

2026-08-20 • via Nuitee