Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good amenities
Value for money
Cons:
Room furniture discomfort
Limited breakfast variety

Categories

Cleanliness
9.26
Most reviews mention clean and well-maintained rooms.
Service
9.73
Employees noted as excellent and very attentive.
Location
9.67
Multiple reviewers highlight the hotel's great location.
Room Quality
8.72
Some reviews indicate discomfort with room furniture.
Amenities
9.25
Nice amenities like chocolates and wines provided in rooms.
Value for Money
9.51
Guests feel they received good value for the price.
Food and Beverage
9.46
Breakfast was appreciated, though limited variety mentioned.
Overall Experience
9.63
Overall a very positive experience with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:47

Property Description

Luxurious Accommodation
The 4-star Santa Justa Hotel in Lisbon offers luxury rooms with modern amenities like Nespresso machines and LED SmartTVs. Most rooms come with bathrobes, slippers, and free toiletries, providing a comfortable stay for guests.

Dining and Entertainment
Guests can indulge in a daily breakfast buffet and dine at the Elevador Restaurant for lunch and dinner. The hotel bar offers a variety of cocktails, and live music nights featuring Fado and Jazz add to the entertainment options during the stay.

Convenient Services
With a 24-hour reception, the hotel offers services ranging from restaurant reservations to laundry and dry cleaning. Guests can also arrange for airport shuttle transfers and explore nearby attractions like Augusta Street for shopping and dining experiences.

Book your stay at Santa Justa Hotel for a luxurious and convenient experience in Lisbon.

Important information:

Please note that the hotel will send guests an email with a secure link for the payment procedure.

Please also note that the credit card name must match the person checking-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 43 per day.

Location

Guest Reviews

9.4
Based on 3922 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.67
Room Quality: 8.72
Amenities: 9.25
Value for Money: 9.51
Food and Beverage: 9.46
Overall Experience: 9.63
S
Stephanie • family_with_children • us
10
Wonderful! Would stay again for sure!
Pros:

One of my favorite hotels ever! The service was the best and details were excellent. Little things made the stay perfect: like many outlets to use, great water pressure and nice shower, spacious, great blackout shades, a makeup mirror, etc. Very convenient location. The staff were very helpful and they had thoughtful gifts for us upon arrival too!

2026-06-12 • via Nuitee
L
Léa • extended_group • ca
10
2026-06-12 • via Nuitee
Y
Yüregir Yenigün • solo_traveller • tr
8
2026-06-11 • via Nuitee
Z
Zvi • family_with_children • il
10
בחירה מעולה בהשוואה של עלות מול תועלת
Pros:

המיקום, הניקיון ובעיקר הצוות...

Cons:

הכל היה ללא דופי

2026-06-11 • via Nuitee
W
Wolfgang • couple • de
10
Ein sehr schöner Aufenthalt, sehr zu empfehlen
Pros:

Die Lage war perfekt, das Frühstück sehr hochwertig, die Zimmer bequem und immer sorgfältig gereinigt.

Cons:

Nichts

2026-06-09 • via Nuitee
N
Natalia • family_with_children • br
10
Tudo muito
Pros:

Adorei tudo

2026-06-09 • via Nuitee
V
VR LAHSEN • couple • cl
10
2026-06-08 • via Nuitee
S
Sara Orione • extended_group • br
10
Perfeita!
Pros:

Hotel maravilhoso! Atendimento, localização, conforto tudo muito bom!

2026-06-08 • via Nuitee
Z
Zvi • family_with_children • il
9
Value for money
Pros:

Great location, excellent facility

2026-06-07 • via Nuitee
O
orit • couple • il
10
בחירה מצויינת
Pros:

מלון מצויין, במרכז, מאוד שירותיים, מפנקים במתנות..

Cons:

המונית מגיעה רחוב ליד כי המלון נמצא במדרחוב. הליכה קצרה מאוד

2026-06-07 • via Nuitee
H
Hornby • solo_traveller • gb
10
Lisbon is lovely
Pros:

The location is excellent and the room was very comfortable and clean. Very close to amenities and attractions. There was no disruption with noise despite being in a busy area.

2026-06-07 • via Nuitee
M
Miroslav • couple • cz
9
2026-06-07 • via Nuitee
G
George • extended_group • us
8
Pros:

Loved hote; should have booked larger room.

2026-06-05 • via Nuitee
F
Fred • couple • de
9
Haben viel Ort gesehen.
Pros:

Sehr nette Receptionisten und Receptionistinnen. Auch bei Fragen, die man als Besucher nicht wissen kann sehr kompetent beraten worden.

Cons:

Nichts was man vor Ort reklamieren könnte.

2026-06-05 • via Nuitee
T
Timothy • couple • us
10
Staff was very helpful and accommodating
2026-06-05 • via Nuitee
M
Markus • couple • li
10
Das beste Hotel für eine Städtereise nach Lissabon.
Pros:

Super Lage, mitten in der Altstadt.

Cons:

Da gibt es nichts auszusetzen.

2026-06-04 • via Nuitee
M
Mark • solo_traveller • ru
9
Прекрасный отдых в центре Лиссабона в шаговой доступномти от всех главных мест
Pros:

Прекрасное расположение, напротив отличный ресторан Элевадор, относящийся к гостинице. Дружелюбный персонал. Во второй приезд повысили уровень номера без доплаты

Cons:

Немного дороговато

2026-06-04 • via Nuitee
J
jeremysB3584FO • Friends getaway
10
A perfect place to stay
Pros:

A perfect place to stay, everybody very kind and friendly, clean, excellent food and a top location to explore Lisbon. Thank you!

2026-06-03 • via Tripadvisor
M
Mondher • solo_traveller • fr
10
2026-06-03 • via Nuitee
B
Boris • couple • de
9
Wenn man Lissabon erleben will im Puls der Stadt ist das Hotel perfekt
Pros:

Das Hotel ist super zentral gelegen mitten in der Stadt. Autos können nur früh morgens vorfahren sonst muss man 100 Meter zu Fuss zur Strasse gehen. Die Zimmer sind sehr leise obwohl es draussen sehr laut ist und gut klimatisiert

2026-06-03 • via Nuitee