Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good amenities
Value for money
Cons:
Room furniture discomfort
Limited breakfast variety

Categories

Cleanliness
9.26
Most reviews mention clean and well-maintained rooms.
Service
9.73
Employees noted as excellent and very attentive.
Location
9.67
Multiple reviewers highlight the hotel's great location.
Room Quality
8.72
Some reviews indicate discomfort with room furniture.
Amenities
9.25
Nice amenities like chocolates and wines provided in rooms.
Value for Money
9.51
Guests feel they received good value for the price.
Food and Beverage
9.46
Breakfast was appreciated, though limited variety mentioned.
Overall Experience
9.63
Overall a very positive experience with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:47

Property Description

Luxurious Accommodation
The 4-star Santa Justa Hotel in Lisbon offers luxury rooms with modern amenities like Nespresso machines and LED SmartTVs. Most rooms come with bathrobes, slippers, and free toiletries, providing a comfortable stay for guests.

Dining and Entertainment
Guests can indulge in a daily breakfast buffet and dine at the Elevador Restaurant for lunch and dinner. The hotel bar offers a variety of cocktails, and live music nights featuring Fado and Jazz add to the entertainment options during the stay.

Convenient Services
With a 24-hour reception, the hotel offers services ranging from restaurant reservations to laundry and dry cleaning. Guests can also arrange for airport shuttle transfers and explore nearby attractions like Augusta Street for shopping and dining experiences.

Book your stay at Santa Justa Hotel for a luxurious and convenient experience in Lisbon.

Important information:

Please note that the hotel will send guests an email with a secure link for the payment procedure.

Please also note that the credit card name must match the person checking-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 43 per day.

Location

Guest Reviews

9.4
Based on 3893 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.67
Room Quality: 8.72
Amenities: 9.25
Value for Money: 9.51
Food and Beverage: 9.46
Overall Experience: 9.63
S
Simone • couple • de
10
2026-05-16 • via Nuitee
B
benjamin • extended_group • il
10
2026-05-16 • via Nuitee
R
Richards • solo_traveller • at
1
Disappointment.
Pros:

The restaurant is fine and the is good.

Cons:

I did not like the treatment I received there. Even though I paid more than 600 pounds for 2 nights in the hotel, I was put in the worst room the hotel had, even though, the hotel was not fully booked and had much better rooms available and even cheaper in the Booking com site.
Basically, you could not open the small window as you could be sufocated by the dirty from the Air conditioners machines.
They only decided to give me another room after I got very upset, but by then I did not want to change rooms anymore, as they should not have given that room to me in the first place.
I think the hotel was racist towards me when offering to me that kind of room when they had better options that day.

2026-05-16 • via Nuitee
רותם גנץ • solo_traveller • il
9
Pros:

Excellent location, beautiful and clean hotel, charming staff, attentive and pleasant, very good breakfast

2026-05-15 • via Nuitee
M
Muhammad • solo_traveller • sa
10
Fantastic stay
Pros:

Best location center to every thing
Lively place
Nice modern design
Spacious room & bathroom
Perfect quite stay

Cons:

No thing

2026-05-14 • via Nuitee
L
Lori • solo_traveller • us
10
Great friendly staff willing to go above and beyond in every area down to scheduling transportation.
Pros:

The location was great. Easy access to everything downtown. Within walking distance to great dining. The hotel's restaurant the Elevator had great food and entertainment with it's own Fado show. The staff were more than helpful with suggestions, directions and even the minibar's water was replaced daily free of charge. All service was above and beyond.

Cons:

There was nothing that I didn't like about the Hotel Santa Justa. The location, staff and the amenities were all wonderful. Will book again.

2026-05-14 • via Nuitee
Вадим • couple • ru
8
Pros:

Месторасположение очень хорошее. Прям возле площади, все прогулочные места и рестораны рядом. Очень удобно. Сам отель простоват и староват. Завтраки есть, но тоже простенькие. Фрукты были очень вкусные.

Cons:

Завтраки простоваты

2026-05-14 • via Nuitee
İrem • couple • tr
7
Pros:

Location is good

2026-05-14 • via Nuitee
B
benjamin • extended_group • il
10
Pros:

מלון מעולה

2026-05-14 • via Nuitee
F
Franziska • solo_traveller • ch
9
2026-05-14 • via Nuitee
R
Robert • solo_traveller • us
9
2026-05-12 • via Nuitee
G
Gil • solo_traveller • il
10
Best hotel, best location
Pros:

Excellent service., staff is helpful. Clean hotel, high level maintenance.
Ideal location.
The restaurant is very good

2026-05-12 • via Nuitee
O
ohad • couple • il
8
ממליץ מאוד למי שמגיע ליומיים שלושה ורוצה לטייל להכיר את העיר.
Pros:

מיקום מרכזי ונוח מאוד.

2026-05-11 • via Nuitee
B
Bibiane • couple • at
10
2026-05-11 • via Nuitee
J
JVC • couple • be
8
Propre et confortable avec emplacement parfait
Pros:

Emplacement parfait en centre-ville. Chambres propres et confortables.

Cons:

Le lit n'a pas été fait le premier jour. Un autre jour il n'y avait plus d'essuis dans la salle de bain. On a dû les demander à la réception ... qui ne s'est même pas excusé pour l'erreur

2026-05-11 • via Nuitee
G
Gilbert Schnyder • couple • ch
10
Ein Aufenthalt, der uns in sehr guter Erinnerung bleiben wird
Pros:

Die Lage des Hotels ist ausgezeichnet. Wenige Schritte vom Praca da Figueira und vom Praca Dom Pedro IV entfernt (Metro, Taxistand, Busstation). Vom Hotel aus, kann zu Fuss viel erkundet werden. Das Hotel liegt in einer Nebenstrasse mit vielen Restaurants. Das Hotel eigene Restaurant Elevador bietet eine sehr gutes Frühstück an. An drei Abenden in der Woche finden im Restaurant am Abend FADO Auftritte statt. Das Personal ist sehr freundlich und jederzeit hilfsbereit. Wir hatten Glück! Das Hotel hat uns ein Upgrade für das Zimmer geschenkt. Wir haben dies sehr geschätzt.

Cons:

Wir haben nichts auszusetzen.

2026-05-10 • via Nuitee
Y
Yin Chen • couple • ca
9
酒店每天免费提供多种啤酒汽水饮料，超级赞！其他酒店的minibar 按4 欧元/瓶收费。酒店旁边有好多好吃的餐厅可以选择，周围气氛很好！
Pros:

地理位置非常好，员工质素高，非常有礼貌，处理问题迅速有效。

Cons:

酒店洗手间的排气系统不是很好，偶尔会有异味。

2026-05-09 • via Nuitee
Y
Yael • solo_traveller • il
9
2026-05-09 • via Nuitee
O
Olga • solo_traveller • ru
10
2026-05-09 • via Nuitee
M
Mirna • family_with_children • lb
9
2026-05-09 • via Nuitee