Comfort Suites near Westchase on Beltway 8

Hotels
•
Comfort Suites
6.6 (588 reviews)
7707 West Sam Houston Pkwy South , Houston , US
+1 713-774-7707

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
5.49
Guests mentioned issues with odors in the room and cleanliness concerns.
Service
7.96
Service was noted as friendly; however, there were significant concerns about reception efficiency.
Location
8.5
Location received positive remarks for its accessibility and convenience.
Room Quality
5.95
Reviews indicated that the rooms felt rundown with issues like non-working appliances.
Amenities
6.48
Limited amenities were highlighted, including lack of basic toiletries and poor towel service.
Value for Money
6.94
The price was considered reasonable, but the lack of services affects perceived value.
Food and Beverage
4.48
Guests reported dissatisfaction with breakfast options and food quality.
Overall Experience
6.96
Overall experience noted as disappointing, but some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:52

Property Description

Centrally Located near Westchase District
The Comfort Suites hotel is strategically situated near Houston's prestigious Westchase District, surrounded by major businesses like National Oilwell Varco, Halliburton, and Chevron Corp. Explore Chinatown's culinary delights just half a mile away, or indulge in retail therapy at The Houston Galleria mall and Houston City Centre.

Relaxing Amenities and Services
Guests can unwind in the outdoor pool, stay active in the fitness center, and enjoy complimentary high-speed Wi-Fi, daily newspapers, and access to the business center. The morning breakfast offers a variety of hot and delicious options to kickstart your day.

Well-Equipped Guest Rooms
Each guest room features modern amenities including a flat-screen TV, coffee maker, microwave, and a recharge device with AC and USB outlets. With a sofa sleeper, ironing facilities, and a hairdryer, comfort and convenience are guaranteed.

Book your stay at Comfort Suites for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.6
Based on 588 reviews
Cleanliness: 5.49
Service: 7.96
Location: 8.5
Room Quality: 5.95
Amenities: 6.48
Value for Money: 6.94
Food and Beverage: 4.48
Overall Experience: 6.96
H
Henri • couple • us
6
2026-09-17 • via Nuitee
J
James • couple • us
5
Cons:

Breakfast only had cereal, bread and coffee.

2026-09-17 • via Nuitee
H
Hung • couple • us
4
2026-09-04 • via Nuitee
G
Georgina • couple • us
7
2026-09-03 • via Nuitee
R
Rochelle • solo_traveller • us
3
2026-08-17 • via Nuitee
T
Thu Thi anh • couple • us
8
2026-08-05 • via Nuitee
D
Dung • solo_traveller • us
10
2026-07-23 • via Nuitee
T
Turner • solo_traveller • us
6
Pros:

Clean and friendly 👌

Cons:

Looked a little run down

2026-07-22 • via Nuitee
D
Dezmond • couple • us
1
2026-07-21 • via Nuitee
K
Katteryn • family_with_children • us
9
2026-07-21 • via Nuitee
A
Adrian • family_with_children • us
10
2026-07-19 • via Nuitee
N
Ngoc lan • solo_traveller • us
6
2026-07-18 • via Nuitee
H
Horacio • solo_traveller • us
4
Pros:

Comodo

Cons:

La tv

2026-07-17 • via Nuitee
C
Cherneva • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-07-15 • via Nuitee
D
Deja • couple • us
1
Pros:

I didn’t stay , they tried to charge me double and took money out of my account because they said check in was at 3pm but I booked my state at 8pm and they said I missed check in but it wasn’t 24 hours

2026-07-14 • via Nuitee
B
Brandi • couple • us
1
I will never stay again.
Pros:

Nothing

Cons:

Title: Request for Full Refund — Unacceptable Room Conditions, Poor Maintenance, and Possible Water-Damage Concerns

I am requesting a full refund for this stay due to the condition of the building and room, the number of maintenance failures, and serious concerns about cleanliness and possible ongoing water damage.

This was not a situation where one small thing was missing or inconvenient. The issues began immediately upon entering the property and continued throughout the hallways, room, bathroom, and sleeping area. The overall environment was uncomfortable, poorly maintained, and did not meet a reasonable standard for a paid hotel stay.

Upon entering the building, there was immediately little to no air circulation. The building felt warm, stagnant, and uncomfortable before even reaching the room. As I walked through the hallways, there was a noticeable mildew-like odor. There was also a lingering smell that suggested the carpets either needed deep cleaning or had retained old moisture, odors, or dirt over time.

By the time I reached the room, it was clear that the issues were not isolated.

First, the room had an ironing board but no iron. This may sound minor on its own, but it was the first example of the room being incomplete and not properly prepared for a guest.

Second, there were no hangers in the room at all. Again, this is a basic hotel-room necessity. A guest should not arrive at a hotel and find that there is nowhere to hang clothing.

The largest comfort issue was the air conditioning. The AC unit either did not function properly, had no working climate control, or was locked/stuck at an unusable setting. I could not adjust the temperature to make the room comfortable. During the day, heat from the rest of the building seemed to seep into the room, and the room never fully cooled down. It would get somewhat cooler only later at night. However, once the sun came up—around 6:00 AM—the room would start getting warm again.

2026-07-05 • via Nuitee
A
Alba Nelly • couple • us
8
Pros:

Todo la cama muy cómoda

Cons:

Que no avia azúcar para el café

2026-06-28 • via Nuitee
J
Jahmel • solo_traveller • us
1
Pros:

Location

Cons:

Room had a bad smell and sheets was dirty

2026-06-25 • via Nuitee
Мирлан • extended_group • kg
10
2026-06-24 • via Nuitee
R
Reynaldo • couple • us
8
2026-06-22 • via Nuitee