Comfort Suites near Westchase on Beltway 8

Hotels
•
Comfort Suites
6.6 (564 reviews)
7707 West Sam Houston Pkwy South , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
5.49
Guests mentioned issues with odors in the room and cleanliness concerns.
Service
7.96
Service was noted as friendly; however, there were significant concerns about reception efficiency.
Location
8.5
Location received positive remarks for its accessibility and convenience.
Room Quality
5.95
Reviews indicated that the rooms felt rundown with issues like non-working appliances.
Amenities
6.48
Limited amenities were highlighted, including lack of basic toiletries and poor towel service.
Value for Money
6.94
The price was considered reasonable, but the lack of services affects perceived value.
Food and Beverage
4.48
Guests reported dissatisfaction with breakfast options and food quality.
Overall Experience
6.96
Overall experience noted as disappointing, but some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:52

Property Description

Centrally Located near Westchase District
The Comfort Suites hotel is strategically situated near Houston's prestigious Westchase District, surrounded by major businesses like National Oilwell Varco, Halliburton, and Chevron Corp. Explore Chinatown's culinary delights just half a mile away, or indulge in retail therapy at The Houston Galleria mall and Houston City Centre.

Relaxing Amenities and Services
Guests can unwind in the outdoor pool, stay active in the fitness center, and enjoy complimentary high-speed Wi-Fi, daily newspapers, and access to the business center. The morning breakfast offers a variety of hot and delicious options to kickstart your day.

Well-Equipped Guest Rooms
Each guest room features modern amenities including a flat-screen TV, coffee maker, microwave, and a recharge device with AC and USB outlets. With a sofa sleeper, ironing facilities, and a hairdryer, comfort and convenience are guaranteed.

Book your stay at Comfort Suites for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 564 reviews
Cleanliness: 5.49
Service: 7.96
Location: 8.5
Room Quality: 5.95
Amenities: 6.48
Value for Money: 6.94
Food and Beverage: 4.48
Overall Experience: 6.96
R
reese • solo_traveller • us
3
Pros:

Clean rooms staff was nice.

Cons:

Elevator did not work

2026-05-26 • via Nuitee
D
Danh • couple • us
7
2026-05-08 • via Nuitee
K
Kanleeda • family_with_children • us
3
Pros:

Size of the room

Cons:

They gave my son and brother a room that smelled like mildew/mold.

2026-05-06 • via Nuitee
B
benavides • extended_group • us
10
2026-04-30 • via Nuitee
J
Jean • couple • us
5
It was okay. The shower was a real letdown the rest I could deal with.
Pros:

I did not partake in the breakfast as I had somebody make breakfast for me each morning that I was in Houston. She was a former chef so she feeds me well. I like the location as it is close to China town which is nice for both her and I.

Cons:

The hotel is in need for some TLC. The outside has places where the stone siding has come off, there is fraying on the hallway carpets, the elevator was hot and was out of order for a couple of days. The shower was very low pressure and was hard to wash in. There was a hole in the wall next to the closet and then a hole in the closet. At 100 dollars a night this should be better. I will check my account to make sure the 100 dollar deposit hold is released in full. My room number was 311.

2026-04-27 • via Nuitee
E
Ekwenye • solo_traveller • us
6
2026-04-25 • via Nuitee
M
Maurice • family_with_children • us
7
Overall it was ok.
Pros:

The location was great.

Cons:

I didn't like they put me in a room that smelled like dog when I didn't have a pet! They did move me to a better room that was very comfortable and clean.
Worst part was not having good breakfast, just a waffle machine, cereal, and toast. Not worth the cost to stay

2026-04-14 • via Nuitee
P
Paul • couple • us
6
It’s ok
Pros:

Ok

Cons:

No ecslander

2026-04-14 • via Nuitee
A
Arba • couple • us
10
2026-04-05 • via Nuitee
D
Devontae • couple • us
7
2026-03-27 • via Nuitee
R
Rosen • couple • us
2
Not worth the money. Not worth the stay honestly. Go elsewhere!!!
Pros:

Room and bathroom were okay. I mostly enjoyed the layout, not the actual room.

Cons:

There was stuff stuck all over the walls from a previous guest, burn holes in the pillow case, and housekeeping STOLE my shirt that I accidentally left hanging in the closet. The fridge made a loud buzzing noise all night as well and the elevator was out. People were running all around the hotel. It was just a hot mess.

2026-03-23 • via Nuitee
L
Lorena • family_with_children • us
5
Pros:

Nada

Cons:

Viejo, no funcionaba el elevador y caliente todo el hotel.

2026-03-23 • via Nuitee
G
Gerry • solo_traveller • us
7
2026-03-23 • via Nuitee
M
Ma • couple • us
1
Not worth the price
Cons:

Broken elevator, broken light, broken lock.

2026-03-22 • via Nuitee
R
Richelle • couple • us
10
2026-03-21 • via Nuitee
T
Tu • extended_group • us
1
2026-03-17 • via Nuitee
B
Butcher • family_with_children • us
1
I’d never again stay there.
Pros:

The bed was comfortable

Cons:

It smelled like pot. The floor wasn’t vacuumed. No light in the middle area. NO PEEP HOLE GLASS!!! You could see right into the room !!!!! The other rooms bathroom faucet barely worked.

2026-03-12 • via Nuitee
L
Loc • family_with_children • us
1
2026-03-11 • via Nuitee
A
Alexandria • couple • us
10
Pros:

The service was great there were no problems!

2026-03-03 • via Nuitee
W
Win • family_with_children • us
5
No choice already was booked and paid for so no other comment
Pros:

Breakfast was ok established was clean kind staff.

Cons:

My room smelled horrible me and my daughter got a headache trying to sleep in room. Bed was comfy but the odor was foul and strong. Had my daughter in town for a college visit the staff said no other rooms to switch to I was very disappointed.

2026-02-22 • via Nuitee