Hotel Flor Tampa Downtown, Tapestry Collection By Hilton

Valets Cyrus, Raul, Rocco, Nick and Gabe really stood out and helped make out trip excellent

Fast check in and Cyrus and Robert are more like concierge than valet.

Highly reccomend staying here! Valet service is phenomenal and Cyrus and Thomas on the valet team do a fantastic job and provide great customer service!

We had a great visit at the Hotel Flor. Anthony and Gabriel, the parking valets, greeted us. They were kind and helpful. They also assisted us when we departed.
AK, the Front Desk rep, was very helpful and answered all our questions.
Our favorite person was Don (Donye), the shuttle driver. He was professional, charming and helpful. He was a delight!

The service was great! I really appreciated the valet service. Cyrus, Nick, and Ravi were so very helpful. They were speedy and very accommodating. Their help made my stay much more pleasant and convenient.

Cyrus and Fabian were very respectful and always there to open my door and ask about my day. Additionally, always making sure that my car was ready in great time!

Great hotel. Cyrus at valet was awesome

From the moment I arrived at Hilton Hotel Flor Tampa, I knew I had chosen the right place. While the hotel itself is beautiful, what truly made my stay exceptional was the outstanding staff. Their professionalism, friendliness, and genuine commitment to guest service made all the difference.
I would especially like to recognize the front desk team—Abu, Marcia, and Mikesha. Every interaction with them was warm, welcoming, and professional. They consistently greeted guests with a smile, answered questions with patience, and made me feel valued throughout my stay. Their positive attitudes set the tone from the moment I walked through the doors.
The restaurant staff also deserves special recognition. JJ, Dan, AK, and Steffany provided outstanding service during every meal. They were attentive, personable, and made dining at the hotel a pleasure. Their hospitality reflected a genuine desire to ensure every guest had a great experience.
I also want to thank the excellent valet team. They were always prompt, courteous, and efficient, making arriving and leaving the hotel completely stress-free.
A special thank-you goes to the drivers, Ulises Torres, Fred, and others. Their professionalism, friendliness, and willingness to help made transportation easy and enjoyable. They represented the hotel with the highest level of customer service.
It's easy for a hotel to have beautiful rooms and amenities, but it's the people who create lasting memories. Every member of the team I encountered treated me with kindness, respect, and professionalism. Hotel Flor Tampa is fortunate to have such an outstanding group of employees.
I highly recommend Hotel Flor Tampa to anyone visiting the Tampa area. Because of the incredible staff, I look forward to returning on my next visit.

Gorgeous hotel with a long history. Staff is outstanding and rooms are well appointed. The breakfast in The Dan was delicious. My only suggestion would be to add speakers to the stairways, we had a fire alarm go off after 10 pm and told to evacuate the hotel. A group of us on the 14th floor made our way down the staircase and out the door only to see everyone enjoying themselves in The Dan blissfully unaware that an alarm had gone off. We joined a large group in the lobby and was told it was a false alarm. It would have been nice to receive that message in the stairwell before trudging down 14 flights! Otherwise it’s a fantastic hotel and will be back!

They (Cyrus, Anthony, Gabe, and Raul) were very professional and helpful.

We are delighted!! We checked in late afternoon on Friday and Quincy was managing the Dan.. not only did she serve the most delicious drinks and charcuterie, but she connected with us with shuttle transportation and told us all about this beautiful hotel, events and amenities! ! We met Daniel also who was very helpful and friendky— your entire staff has been so welcoming! Thank you!

Quincy was outstanding! What a treat and delightful way to start our vacation. She is a treasure.

We had an amazing experience at the hotel. The staff was incredible. Wesley, the valet, was incredibly kind and efficient. He quickly prepared our jeep, and Gabriel, another valet, was fantastic at loading our luggage. But the real star of the show was Marvin. We had a late night, and he was working alone, but he managed everything so well. He retrieved our car and managed to check in a line of cars with poise and grace.

Stefany was super nice and kind with us! Amazing service and always with a big smile!

Great valet service, especially Gabriel and Wesley at the Hotel Flor - Tampa, Fl.

All around great service and hospitality

Cyrus was great, he was very efficient and helpful.

Stefany & Gabby made our stay extra special! They put together a beautiful birthday desert for my wife (even let me borrow the lighter!) & then gave us exceptional service when we came in for brunch. Kind, friendly, & all around great service. 10/10 - thank you!

Gabby y stefany were great host at our breakfast time. Really enjoyed our stay here!!

Great service by staff. Excellent deescalation by management with difficult customers handled great by Stefany and the day management. Highly recommend for business trips.