InterContinental Chengdu Global Center by IHG

Hotels
•
InterContinental Hotels & Resorts
8.8 (116 reviews)
No. 1736 Tianfu Avenue North Tianfu Avenue, 610041, Chengdu, China , Chengdu , CN
+86 28 6275 8888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent and abundant breakfast
Strong amenities: water park, pools, nearby market and mall
Spacious rooms and balconies with good views
Friendly/apologetic staff in many cases
Good hotel facilities and maintenance
Cons:
Poor English/communication at reception and check-in
Rooms sometimes old, smelly or with incorrect bed configuration
Confusion or extra charges for water park access; occasional closures
Noisy for guests sensitive to water park noise
Location can feel far from city center for some itineraries

Categories

Cleanliness
8.5
Mostly positive: several guests call rooms and breakfasts very clean, but a few mention old/smelly room furnishings — overall slightly above average cleanliness.
Service
7.5
Mixed service: many staff described as nice and apologetic, but repeated complaints about poor English and difficult communication at check-in reduce the score.
Location
9.6
Generally strong location for guests who want the water park, shopping mall and park views; one report noted it felt far from the city centre for some itineraries.
Room Quality
8
Mixed room quality: some rooms described as spacious with balconies and good facilities, others noted old furniture, smells, and incorrect bed configurations causing inconvenience.
Amenities
9.4
Amenities are a major positive — large water park, pools, market and good facilities — though there was confusion about which pools/park access were included and occasional closures.
Value for Money
8.2
Generally fair value given facilities and breakfast, but guests were disappointed by unexpected extra charges for the water park and its cost for locals.
Food and Beverage
9.7
Very strong: breakfast repeatedly praised as extensive and excellent, with wide variety and high quality.
Overall Experience
9.5
Overall positive stay for guests who enjoy lively hotels with water parks and shopping; several recurring issues (language barriers, occasional room problems, water park access) temper an otherwise very good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxurious Amenities and Recreation Facilities

InterContinental Chengdu Global Center offers a plethora of amenities for a truly indulgent stay, including free Wi-Fi, a water park, 2 swimming pools, and a fitness center. Guests can relax and unwind in the on-site hot spring bath, making it a perfect retreat after a day of exploring Mingdu Park.

Convenient Location and Accessibility

Conveniently located just a short drive from Chengdu South Railway Station and Shuangliu Airport, this hotel provides easy access to popular tourist attractions like Tianfu Square, Wuhou Temple, and Jingli. The prime location allows guests to explore the city with ease.

Exquisite Dining Experience

Indulge in a culinary journey at InterContinental Chengdu Global Center with dining options like Phoenix Pavilion, offering Cantonese and Sichuan cuisine, as well as Paradise Island Café and The Pier. The sophisticated European-style décor adds to the overall dining experience, making it a must-visit during your stay.

Experience luxury, comfort, and convenience at InterContinental Chengdu Global Center – book your stay now for an unforgettable getaway.

Important information:

For guests who book breakfast included rate:
-Property offer free breakfast for child which below 3.3 foot height.
-Property will charge an additional CNY 99 for child between 3.3 foot - 4.6 foot height
-Complimentary breakfast is included for 2 guests per room.

For guests who book breakfast excluded rate:
-Breakfast charges will apply for all children and adults.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Location

Guest Reviews

8.8
Based on 116 reviews
Cleanliness: 8.5
Service: 7.5
Location: 9.6
Room Quality: 8
Amenities: 9.4
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 9.5
A
Annemarie • family_with_children • us
10
2026-10-31 • via Nuitee
A
Annemarie • family_with_children • us
10
2026-10-30 • via Nuitee
L
Levroz • solo_traveller • au
10
Great stay .
Pros:

Exceptional hotel with great facilities.

Cons:

It is very difficult to communicate with staff - English language is practically not spoken.

2026-10-22 • via Nuitee
A
Annie • extended_group • pk
8
2026-10-14 • via Nuitee
M
My_history28 • solo_traveller • no
8
Helpful staff, keep maintaining good hotel quality.
Pros:

Some of the staff were very nice and helpful, but some also quiet nervous with foreigner guests maybe cause they can't speak english.
It’s an old hotel, but they maintain it very well.

Cons:

The hotel is located quite far from the city center. I actually came to this hotel for the Water park and Paradise Island, but when we arrived, they were closed. We were very disappointed. Otherwise, we would certainly be very satisfied.

2026-10-09 • via Nuitee
D
Dmitriy • family_with_children • ru
9
Для семей с детьми самое то! Но не для тех кому нужно тихое место.
Pros:

Центр города, большой отель, качество на высоте, завтраки отличные и большой выбор еды.

Cons:

К сожалению из-за аквапарка достаточно шумно. Жить постоянно 7-8 дней - шум надоедает.
Для жителей сам аквапарк достаточно дорого, не на каждый день. За 7 дней посетили 1-2 раза.

2026-09-07 • via Nuitee
F
Fabio • couple • br
4
Um local ruim no maior predio do mundo, porem com manutencao duvidosa, sujo muito grande e muito cara a manutencao. Um e
2026-09-03 • via Nuitee
J
Jana Motalova • family_with_children • cz
5
Hotel je zajímavý, ale ne moc pohodlný
Pros:

Z vyšších pater je super výhled, v pokojích je klid. Snídaně jsou velmi bohaté a jídlo výborné.

Cons:

V hotelu jsme měli objednaný pokoj pro 3 dospělé osoby a ubytovali nás v pokoji, kde byla jedna manželská postel a žádná přistýlka nebo další postel. Trvalo nám asi hodinu, než jsme si vykomunikovali změnu pokoje a přesunuli nás z nejvyššího patra do přízemí. Zařízení pokojů je staré a docela smradlavé.

2026-09-02 • via Nuitee
A
Ahmed • family_with_children • ae
10
Pros:

Location and type of the rooms

Cons:

Nothing

2026-09-01 • via Nuitee
W
WEIWEI • family_with_children • jp
9
2026-08-30 • via Nuitee
W
WEIWEI • family_with_children • jp
9
2026-08-30 • via Nuitee
F
FraDG • couple • it
10
Un sogno
Pros:

Stanza enorme, pulitissima con divano e scrivania. Balcone con divano. Frigorifero. Bagno enorme con doccia e vasca. Colazione stratosferica, con qualsiasi cosa da mangiare. Piccolo market abbastanza vicino.

Cons:

Migliorerei la comunicazione in fase di check-in. Non avevamo capito che alcune piscine erano incluse. Sarebbe stato carino sapere che i ristoranti del centro commerciale chiudono alle 21.

2026-08-26 • via Nuitee
B
Batbold • family_with_children • mn
9
2026-08-18 • via Nuitee
C
Carlos • family_with_children • fr
8
2026-08-16 • via Nuitee
E
Emiliano • family_with_children • it
9
Ottimo soggiorno a Chengdu!
Pros:

Struttura molto bella, camere non molto grandi ma dotate di ogni comfort. Comodo il balcone che si affaccia sul parco acquatico.

Cons:

Io consiglierei di includere l’acqua parco per gli ospiti dell’hotel. Mi era stato detto via messaggio, che era compreso nel prezzo dell’hotel. In realtà c’è un prezzo di ingresso da pagare, anche se prezzo particolare per ospiti dell’hotel.

2026-08-15 • via Nuitee
A
Ahmed • solo_traveller • bf
9
Very good
Pros:

Spacious

Cons:

Staff at the counter did not handle me well

2026-08-10 • via Nuitee
B
Bayasgalan • couple • mn
9
Excellent
Pros:

Excellent

Cons:

Excellent

2026-08-02 • via Nuitee
B
Bayasgalan • couple • mn
9
Good
Pros:

Good

Cons:

Good

2026-08-02 • via Nuitee
S
Sarah of Gex • solo_traveller • fr
1
A lovely hotel if you like noise, water parks and shopping malls.
Pros:

The staff were very nice and if you like shopping or a massive crowded noisy water park with a view looking onto it, this could be the place for you.

Cons:

The room we ordered for us and our 2 teenagers was suitable for 2 people not 4. The double beds were barely bigger than 2 singles. We asked for a high floor with a city view. We got an 'uograde' to a third floor with a water park view. The hotel was probably lovely about 20 years ago but now seems updated. We asked for a room to accommodate our needs but we were denied so had to take another didi to a more central location which worked out better for us - cheaper and more conveniently located. The staff were very nice though and we're very apologetic giving us 2 free pandas and a picture to compensate.
Lesson learned...check that a king size bed is European sized not asian sized before booking.

2026-07-20 • via Nuitee
P
Pros • solo_traveller • es
10
2026-07-17 • via Nuitee