Aloft Cancun

Hotels
Marriott
8.4 (140 reviews)
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500 , Cancun , MX

Pets allowed

Facilities

Fitness facilities
Health or beauty spa nearby
Express check-out
Carport
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Good amenities
Cons:
Under construction during stay
Basic room quality for some

Categories

Cleanliness
8.44
The hotel was clean and inviting. Noted as a standard quality for this hotel tier.
Service
8.51
Staff was friendly and helpful; several guests praised the staff for being welcoming and attentive.
Location
8.45
Great location in the center of everything; very convenient for entertainment and restaurants.
Room Quality
8.21
Rooms were noted to be clean and spacious, but one review indicated basic room quality.
Amenities
8.43
The hotel offers good amenities like a rooftop pool and self-parking.
Value for Money
8.39
Excellent value considering the service and amenities offered.
Food and Beverage
8.34
Bar and beverage services were praised, though detailed food reviews were not provided.
Overall Experience
8.41
Most guests had a wonderful stay; overall experience was positive with a few critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:21

Property Description

Discover the vibrant allure of Aloft Cancun, where comfort meets convenience in the heart of Cancun.

Recreational Paradise
Take a refreshing dip in our stunning outdoor pool or keep your fitness routine on track in our 24-hour fitness center. Whether lounging by the pool or sweating it out, relaxation and rejuvenation await.

Culinary Delights
Savor delicious meals at our on-site restaurant, NOOK, or grab a snack from our deli. Unwind with your favorite drink at the bar/lounge, and kickstart your day with our continental breakfast available daily.

Unmatched Accommodations
Experience luxury in one of our 177 air-conditioned rooms, featuring plush minibars, LCD TVs, and rainfall showerheads in private bathrooms. Complimentary Wi-Fi keeps you connected while enjoying designer toiletries for your comfort.

Elevate your Cancun getaway and secure your stay at Aloft Cancun today!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.4
Based on 140 reviews
Cleanliness: 8.44
Service: 8.51
Location: 8.45
Room Quality: 8.21
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.34
Overall Experience: 8.41
V
Victor solo_traveller ca
10
2026-05-16 via Nuitee
B
benor solo_traveller il
10
2026-05-12 via Nuitee
A
Aldana solo_traveller ar
9
Pros:

Estuve solo una novhe. Buen lugar. Lo recomiendo

2026-05-06 via Nuitee
K
Karolliny couple br
10
2026-05-06 via Nuitee
D
Daniela solo_traveller ec
10
2026-05-06 via Nuitee
A
Angelica couple pa
5
Mejorar la limpieza
Pros:

Súper céntrico

Cons:

La limpieza debe ser mejor el piso muy pegajoso y los baños sucios con moho

2026-05-05 via Nuitee
L
Lizmenglez solo_traveller mx
9
Pros:

Ubicacion, hermosa vista desde el roof,nhabitaciones lindas y comodas. Muy buena atencion en la barra libre.

Cons:

Que no hicieran limpieza en mi habitacion la segunda noche.

2026-05-04 via Nuitee
D
DUFFAUT couple bl
8
Excellent rapport qualite vs prix
Pros:

Excellent rapport qualité / prix. Bel environnement jardin et piscine

Cons:

Bien que nous avions indiqué avoir besoin de la navette pour un vol arrivant à 19h00 , nous attendons toujours et avons du prendre un taxi. La navette ne passe que toutes les heures … dans un certain créneau horaire

2026-05-03 via Nuitee
C
Carmen solo_traveller mx
10
2026-05-03 via Nuitee
E
Eduardo O solo_traveller co
10
2026-04-27 via Nuitee
M
Mark couple au
10
Perfect
Pros:

Staff are amazing and the room and facilities clean and pleasant

2026-04-27 via Nuitee
J
Jan solo_traveller mx
9
2026-04-26 via Nuitee
I
Inès couple be
8
2026-04-23 via Nuitee
T
thomas family_with_children de
8
Ordentliches günstiges Hotel in zentraler Lage
Pros:

Sehr nettes Personal, Parkplatz vorhanden (Parkhaus im Hotel), zentrale Lage, Rooftop pool mit Bar, günstig

2026-04-20 via Nuitee
C
Claudia couple at
3
Pros:

Die Lage ist gut und es gibt einen kostenlosen Parkplatz.

Cons:

Mein Deposit wird seit über einer Woche nicht freigegeben und niemand reagiert auf meine mehrmaligen Nachfragen dazu.

2026-04-15 via Nuitee
P
Patricia couple br
9
O hotel está muito bem localizado perto da praia, s os quartos são confortáveis
Pros:

Quarto amplo, confortável

Cons:

O hotel poderia oferecer serviço de guarda-sol e cadeiras para levar para a praia

2026-04-15 via Nuitee
J
Julio family_with_children mx
10
Pros:

todo

Cons:

el horario de la barra libre, cierran muy temprano

2026-04-15 via Nuitee
J
Jseel solo_traveller hn
6
Pros:

The location is walking distance to the beach and many restaurants and bars

Cons:

The staff had the reservation wrong we had to wait for a long time for the room. They hold $100 usd On the checkout when you leave they return it but they do take a long time to "check" your room. Breakfast is included but below average

2026-04-13 via Nuitee
P
Pérez couple cl
8
Estuvo buena
Pros:

Excelente ubicacion

Cons:

A veces no estan tan pendientes del cambio de toallas o aseo de la habitacion

2026-04-13 via Nuitee
A
Attila Ferenc solo_traveller hu
9
2026-04-11 via Nuitee