Palm Beach Hotel

Hotels
7.1 (286 reviews)
04B Biet Thu , Nha Trang , vn

Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Fast internet
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
4.98
Numerous mentions of dirty rooms and poor cleaning service.
Service
8.45
Generally positive feedback on staff attentiveness, though some issues raised.
Location
8.99
Multiple reviews highlight the hotel's proximity to the beach and restaurants.
Room Quality
5.94
Comments indicate that rooms are old, musty, and in need of renovation.
Amenities
5.97
Highlighted issues with Wi-Fi, appliances not working (TV, hairdryer).
Value for Money
7.43
Some value perceived due to low prices, but significant drawbacks exist.
Food and Beverage
7.48
Not specifically mentioned, assigned average value.
Overall Experience
7.55
Mixed feelings, primarily due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Convenient Location and Nearby Attractions
Located in the vibrant backpackers’ area of Tay Balo, Palm Beach Hotel is just a stone's throw away from Nha Trang Train Station. Explore nearby landmarks like Dam Market, Cau Da Harbour, and Long Son Pagoda, all within a short drive from the hotel.

Dining Options and Relaxation
Indulge in a culinary journey at Palm Restaurant, offering a delightful mix of Vietnamese, Asian, and Western cuisine. Unwind by the outdoor pool or sip on refreshing cocktails at the snack bar.

Excellent Services and Amenities
Enjoy complimentary Wi-Fi, air-conditioned rooms with modern amenities, and a 24-hour reception ready to assist with your every need. Whether it's arranging travel plans or organizing events at the business centre, Palm Beach Hotel ensures a comfortable stay for all guests.

Book your stay at Palm Beach Hotel for a memorable experience in Nha Trang!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for VND 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 286 reviews
Cleanliness: 4.98
Service: 8.45
Location: 8.99
Room Quality: 5.94
Amenities: 5.97
Value for Money: 7.43
Food and Beverage: 7.48
Overall Experience: 7.55
Y
Yana solo_traveller ua
8
Pros:

Beautiful view.

2026-06-06 via Nuitee
V
extended_group vn
7
tạm ổn
Pros:

ks sạn gần trung tâm

Cons:

ks cũ và chưa sạch lắm

2026-06-05 via Nuitee
T
Trần Kha family_with_children vn
5
Tạm ổn
Pros:

Vị trí gần biển khu ăn uống

Cons:

Nội thất cũ và không sạch sẽ

2026-06-04 via Nuitee
T
Thuy family_with_children vn
9
It was such a memorable trip to Nha Trang.
Pros:

I loved the location of the hotel, which is just 5 minutes to the beach on foot.
The rooms my family stayed at were great: quite spacious, warm, private and well- equipped.
I loved the balcony, where I could sit to read book in the morning.
There is a small, clean swimming pool, and we could swim for some times.
The staff were very friendly.
Because I had to wait for more family members to come, the receptionists were willing to help me book two more days and one more single room. Although the price was a bit higher, I understand that it is a high season (summer). I am thankful for their flexibility and hospitality. I think I will come back this hotel if I travel to Nha Trang again.

Cons:

The bathroom had the smell of cigarette every morning although I am not a smoker. My kid is small, and I am allergic to smoke so breathing smelly air was irritating. Luckily, we tried to get out of the room ASAP or closed the bathroom and opened the windows.
No cleaning signs/chart, so I had to ask for cleaning in case I needed. If these problems could be solved, the hotel would be more cleaner and healthier.

2026-06-04 via Nuitee
V
Van hung family_with_children vn
10
Pros:

Địa điểm thuận lợi cho di chuyển các khu vực.

2026-06-02 via Nuitee
L
Linh extended_group vn
5
Pros:

ks lâu đời rất củ

2026-06-01 via Nuitee
M
MART solo_traveller vn
3
Honest opinion.
Pros:

Location

Cons:

Could only pay by cash, room never cleaned once, no working tv, no chairs on balcony, broken kettle, wifi hit and miss, bathroom looked like it had never been decorated, dirty, staff had a don't care attitude towards everything.

2026-05-27 via Nuitee
H
Hongvy family_with_children vn
10
2026-05-26 via Nuitee
V
Vladislava solo_traveller ru
6
Pros:

Расположение, недалеко от моря, рядом магазины, аптека.номер большой по площади, есть балкон, Вода горячая. Кровать , постельное, меня устроило. Полотенца уставшие, но тоже пойдёт.

Cons:

Грязно, на вентиляции слой пыли, в номере муравьи, на балконе тоже полы никто не моет. Сильный гул кондиционеров от соседских отелей, но я привыкла. У меня балкон выходил на отели ,Уборка по запросу, полотенца поменять тоже,сами не приходят, вода только в день заезда, шампунь и щётки тоже. Мыла не было совсем. В целом жить можно, за такие деньги, чуть бы побольше чистоты было бы вообще хорошо

2026-05-26 via Nuitee
A
Ahmad Jazlan solo_traveller my
10
It was okay
Pros:

It was at the centre of the city and all the shop around there are walking distance

Cons:

The type of payment they still accept cash not happy with the type of payment by right the could have accept card payment as well since nowadays everything is cashless so people do not want to carry a lot of cash with them since it is so convenient paying everything by card

2026-05-25 via Nuitee
A
Andrew couple au
1
We did not stay after inspecting our room and replacement room we left to find a clean hotel.
Pros:

Good location

Cons:

Rooms are filthy and missing equipment one room we looked at was missing the extraction fan so people in the corridor could look into the bathroom and the shower screen was filthy

2026-05-24 via Nuitee
T
Tạ Thị Huyền solo_traveller vn
6
Pros:

Gần chợ đêm

Cons:

K được sạch, tiện nghi cũ, thiếu nhiều

2026-05-23 via Nuitee
N
Natalia couple ru
10
Приложить немного усилий и сделать ремонт, хотя бы элементарно проводку и помыть окна
Pros:

Отличное расположение, рядом пляж, кафе, рынок и все возможные магазины, также ТЦ с большим продуктовым магазином.

Cons:

Остатки былой ,,роскоши ‘’ запах старости, пыль, вид не свежего белья, старая электрическая проводка.

2026-05-21 via Nuitee
M
Manhkhoa couple vn
9
Good
Pros:

Everything is good, friendly, reasonable price

Cons:

Wifi is not strong enough

2026-05-20 via Nuitee
D
Dmitrii solo_traveller ru
8
Pros:

Локация

Cons:

Грязно, всё старое

2026-05-19 via Nuitee
A
Anna solo_traveller ru
10
2026-05-18 via Nuitee
T
Tuyền solo_traveller vn
8
2026-05-18 via Nuitee
F
FCZfcz solo_traveller be
4
Hotel in the center. Balcony and view. Old and moisty. Forget the pool. Barely ok for the money.
Pros:

Spacious room decent bathroom and pleasant balcony with sea view

Cons:

Old hotel, old and moist smelling room with lots of discoloration from mold and stains. Swimmingpool just a pond inside the building. Water looks not clean. Bed not flat. Can sleep for 3 nights. Not more. Do not bring GF. She will hate you.

2026-05-18 via Nuitee
P
Phuc AMT solo_traveller vn
10
2026-05-17 via Nuitee
J
Joachim solo_traveller de
7
Fotos anders als die Realität!
Pros:

Lage unweit vom Strand, Reinigungspersonal super freundlich.

Cons:

Schon beim Check in wurde extra Geld verlangt weil 1 Stunde zu früh, der Herr war relativ unfreundlich. Nach erster Begutachtung des Zimmers war es nicht das gebuchte Zimmer! Viel kleiner, ohne Kühlschrank u. kleiner Balkon! Auf Rückfrage war die Antwort, das oder wo anders hin gehen! Massage im Hotel ist geschlossen, Pool eiskalt. Von 20-24 Uhr relativ laut durch Live Musik in der Nachbarschaft. Leider zu lange gebucht, die Verlängerung habe ich Storniert und dann in einem anderen Hotel genossen!

2026-05-17 via Nuitee