Palm Beach Hotel

Hotels
7.1 (338 reviews)
04B Biet Thu , Nha Trang , vn

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Good location
Fast internet
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
4.98
Numerous mentions of dirty rooms and poor cleaning service.
Service
8.45
Generally positive feedback on staff attentiveness, though some issues raised.
Location
8.99
Multiple reviews highlight the hotel's proximity to the beach and restaurants.
Room Quality
5.94
Comments indicate that rooms are old, musty, and in need of renovation.
Amenities
5.97
Highlighted issues with Wi-Fi, appliances not working (TV, hairdryer).
Value for Money
7.43
Some value perceived due to low prices, but significant drawbacks exist.
Food and Beverage
7.48
Not specifically mentioned, assigned average value.
Overall Experience
7.55
Mixed feelings, primarily due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Convenient Location and Nearby Attractions
Located in the vibrant backpackers’ area of Tay Balo, Palm Beach Hotel is just a stone's throw away from Nha Trang Train Station. Explore nearby landmarks like Dam Market, Cau Da Harbour, and Long Son Pagoda, all within a short drive from the hotel.

Dining Options and Relaxation
Indulge in a culinary journey at Palm Restaurant, offering a delightful mix of Vietnamese, Asian, and Western cuisine. Unwind by the outdoor pool or sip on refreshing cocktails at the snack bar.

Excellent Services and Amenities
Enjoy complimentary Wi-Fi, air-conditioned rooms with modern amenities, and a 24-hour reception ready to assist with your every need. Whether it's arranging travel plans or organizing events at the business centre, Palm Beach Hotel ensures a comfortable stay for all guests.

Book your stay at Palm Beach Hotel for a memorable experience in Nha Trang!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for VND 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 338 reviews
Cleanliness: 4.98
Service: 8.45
Location: 8.99
Room Quality: 5.94
Amenities: 5.97
Value for Money: 7.43
Food and Beverage: 7.48
Overall Experience: 7.55
T
Trần family_with_children vn
7
Tốt
Pros:

Rất gần trung tâm

Cons:

Hồ bơi cần vệ sinh lại

2026-07-25 via Nuitee
T
TẤN AN family_with_children vn
10
2026-07-24 via Nuitee
N
Nikesh extended_group np
10
2026-07-23 via Nuitee
L
Lĩnh family_with_children vn
7
Pros:

Địa điểm tốt

Cons:

2026-07-22 via Nuitee
N
Natalia family_with_children ru
7
Pros:

Парковка, расположение

Cons:

Все старое, дверь на балкон еле открывалась и еле закрывалась

2026-07-22 via Nuitee
N
Natalia family_with_children ru
7
Pros:

Отель о личный, но требует ремонта, все старое. Переночевать норм. И рядом с морем

2026-07-22 via Nuitee
V
family_with_children vn
7
Pros:

Vị trí trung tâm, gần biển

Cons:

Nước hơi yếu và điện hơi tối

2026-07-21 via Nuitee
N
nhi family_with_children vn
1
Pros:

Nhà nghĩ như nhà ma

Cons:

Cũ kĩ xấu âm u

2026-07-19 via Nuitee
V
viet ha solo_traveller vn
1
2026-07-19 via Nuitee
A
Aimee couple gb
3
Pros:

Located near to the beach and plenty of shops around

Cons:

Felt very unclean, room had loose floorboards with fluff/bits all over, dried chewing gum in our room, peeling wallpaper, no housekeeping at all in our stay and had 1 toilet roll for the day, people leave rubbish in the halls (presumably due to no cleaners doing anything) so was rotten food with flies on it, water from the pool was all over reception and lift and staff Just left dirty towels on the floor rather than clean. Low price but compared to other for similar in Vietnam this has been the worst standard, definitely not a 3 star hotel anymore, the minimum you’d expect is cleanliness, not zero cleaning/marks all over the walls/room. Generally just didn’t feel clean at all in the building or room.

2026-07-18 via Nuitee
A
Anh family_with_children vn
5
2026-07-18 via Nuitee
M
myhoang solo_traveller vn
5
Pros:

Gần khi di chuyển ra biển thôi. Có chỗ để xe tiện lợi khi ra vào.

Cons:

Phòng ốc chưa được sạch sẽ cũng như tiện ich trong phòng không hợp lý so với tầm giá này với các khách sạn gần đó

2026-07-17 via Nuitee
H
Hung family_with_children vn
10
2026-07-17 via Nuitee
T
Thị thanh Huyền extended_group vn
7
2026-07-17 via Nuitee
H
Huong solo_traveller vn
3
2026-07-15 via Nuitee
L
Linh couple be
4
2026-07-15 via Nuitee
K
Kim Bằng family_with_children vn
2
2026-07-14 via Nuitee
P
Phương extended_group vn
6
Bình thường
Pros:

Gần trung tâm

Cons:

Ồn, không refill

2026-07-11 via Nuitee
T
Tu solo_traveller vn
7
Pros:

Sạch sẽ, gần biển!

2026-07-11 via Nuitee
T
Tri solo_traveller vn
10
2026-07-10 via Nuitee