Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location
Clean and spacious rooms
Cons:
Breakfast organization
Room size and cigarette smell on floors

Categories

Cleanliness
9.98
Everything was clean and fairly new and didn’t feel run down.
Service
10
The customer service was beyond excellent, with friendly and helpful staff.
Location
10
Great location, can easily access shopping and dining.
Room Quality
9.98
Rooms were spacious with blackout curtains and beautiful views.
Amenities
9.98
The gym and pool were very nice, although the pool was closed for servicing.
Value for Money
9.48
Overall a good experience, but some expectations on room size were not met.
Food and Beverage
8.98
Breakfast organization could be improved, and there is a lack of non-Chinese choices.
Overall Experience
10
Overall it exceeded my expectations, and would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:47

Property Description

Luxurious Amenities and Services

Jing An Shangri-La, West Shanghai offers a range of luxurious amenities, including a spa, indoor pool, and gourmet dining options. The property's elegant design and spacious guestrooms provide a comfortable and stylish stay for guests.

Convenient Location

Situated in the heart of Jing’an District, the hotel is just a short walk from popular attractions and public transportation, making it an ideal choice for both leisure and business travelers. With easy access to the subway station and major airports, guests can explore the city with ease.

Dining Excellence

Guests can indulge in a culinary journey at the hotel's western-style and Chinese restaurants, each offering a unique dining experience. From international cuisines to contemporary Chinese dishes, there is something to satisfy every palate at Jing An Shangri-La, West Shanghai.

Experience luxury and convenience at Jing An Shangri-La, West Shanghai. Book your stay now for an unforgettable hotel experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that hotel staff may contact you directly for signing the documents of pre-auth/ payment if you book a nonrefundable rate. A prepayment deposit is required to secure your reservation.

Please note that for free-cancellation bookings, guests should cancel before 16:00 of the day before check-in day.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CNY 120 per day.

Location

Guest Reviews

9.8
Based on 515 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.98
Value for Money: 9.48
Food and Beverage: 8.98
Overall Experience: 10
T
Thom • solo_traveller • nl
9
2026-05-30 • via Nuitee
B
Benamram • solo_traveller • il
10
2026-05-30 • via Nuitee
T
thi hong nhung • extended_group • vn
8
2026-05-28 • via Nuitee
C
CHEN-YUAN • couple • tw
10
It was remarkable
Pros:

The staff are so much friendly and professional

Cons:

NA

2026-05-28 • via Nuitee
T
thi hong nhung • couple • vn
8
2026-05-28 • via Nuitee
R
Reece • couple • gb
10
2026-05-28 • via Nuitee
F
Federico • couple • it
10
2026-05-23 • via Nuitee
A
Andrey • couple • ru
10
2026-05-23 • via Nuitee
M
Maureen • couple • gb
9
Excellent it's my second stay I would recommend it.
Pros:

Great location great staff lovely room.

Cons:

Nothing

2026-05-22 • via Nuitee
M
Maureen • couple • gb
10
Exceptional
Pros:

Exceptional building beautiful room everything you could wish for.

Cons:

The ambience the location and the staff. Nothing was too much trouble.

2026-05-21 • via Nuitee
S
Shih Hsien • solo_traveller • sg
9
2026-05-20 • via Nuitee
Z
Zhen • family_with_children • nz
10
下次去上海的行程已经又定了香格里拉
Pros:

对儿童也很友好， 客房服务很好

Cons:

门口停车有时会比较慢

2026-05-18 • via Nuitee
H
Hassan • solo_traveller • ae
10
Pros:

Room was amazing staff were very responsive and helpful

Cons:

Everything was perfect

2026-05-18 • via Nuitee
S
sandra • extended_group • gb
10
My go to hotel in Shanghai
Pros:

I'm a regular. Love the rooms, the location, the shower and black out blinds

Cons:

Small front desk so queues

2026-05-18 • via Nuitee
S
Saverio • couple • it
9
Molto professionali.
Pros:

Tutto in linea con gli standard della struttura.

2026-05-17 • via Nuitee
C
Christopher • solo_traveller • hk
10
Pros:

Staff, room, location, lounge, price, F&B facilities, everything.....

Cons:

Nowt!

2026-05-15 • via Nuitee
F
Francesco • couple • it
9
2026-05-13 • via Nuitee
P
Pan • couple • za
10
Well managed hotel everything work perfectly as it should. Very happy. Will be my first choice to Shanghai next time
2026-05-12 • via Nuitee
S
Shih Hsien • extended_group • sg
9
Excellent, well run and modern hotel.
Pros:

Staff was excellent, e.g. front staff Luca.

Cons:

WiFi connectivity could be better, quite slow.

2026-05-12 • via Nuitee
F
Fiona • family_with_children • au
8
Pros:

Gym and pool amazing

Cons:

Breakfast was way too busy - not enough staff

2026-05-10 • via Nuitee