Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location
Clean and spacious rooms
Cons:
Breakfast organization
Room size and cigarette smell on floors

Categories

Cleanliness
9.98
Everything was clean and fairly new and didn’t feel run down.
Service
10
The customer service was beyond excellent, with friendly and helpful staff.
Location
10
Great location, can easily access shopping and dining.
Room Quality
9.98
Rooms were spacious with blackout curtains and beautiful views.
Amenities
9.98
The gym and pool were very nice, although the pool was closed for servicing.
Value for Money
9.48
Overall a good experience, but some expectations on room size were not met.
Food and Beverage
8.98
Breakfast organization could be improved, and there is a lack of non-Chinese choices.
Overall Experience
10
Overall it exceeded my expectations, and would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:47

Property Description

Luxurious Amenities and Services

Jing An Shangri-La, West Shanghai offers a range of luxurious amenities, including a spa, indoor pool, and gourmet dining options. The property's elegant design and spacious guestrooms provide a comfortable and stylish stay for guests.

Convenient Location

Situated in the heart of Jing’an District, the hotel is just a short walk from popular attractions and public transportation, making it an ideal choice for both leisure and business travelers. With easy access to the subway station and major airports, guests can explore the city with ease.

Dining Excellence

Guests can indulge in a culinary journey at the hotel's western-style and Chinese restaurants, each offering a unique dining experience. From international cuisines to contemporary Chinese dishes, there is something to satisfy every palate at Jing An Shangri-La, West Shanghai.

Experience luxury and convenience at Jing An Shangri-La, West Shanghai. Book your stay now for an unforgettable hotel experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that hotel staff may contact you directly for signing the documents of pre-auth/ payment if you book a nonrefundable rate. A prepayment deposit is required to secure your reservation.

Please note that for free-cancellation bookings, guests should cancel before 16:00 of the day before check-in day.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Property Video

Guest Reviews

9.8
Based on 584 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.98
Value for Money: 9.48
Food and Beverage: 8.98
Overall Experience: 10
D
Daniel • couple • sg
9
Pros:

All area is brightly light up from entrance to lobby, room that give a nice safe feeling.

Cons:

Lobby restaurant only provide buffet and no ala carte menu.

2026-09-19 • via Nuitee
H
Hannah • solo_traveller • au
9
2026-09-17 • via Nuitee
A
Ahmed • couple • ae
9
2026-09-15 • via Nuitee
F
Felix Alfano • solo_traveller • it
8
Pros:

Lo standard di Shangri-La è sempre alto

Cons:

La moquette nelle camere

2026-09-14 • via Nuitee
V
Vikas • solo_traveller • in
9
Good
Pros:

Location and view

Cons:

Staff hospitality

2026-09-05 • via Nuitee
W
Wen • family_with_children • fr
10
2026-09-03 • via Nuitee
W
Wen • family_with_children • fr
10
非常好
Pros:

员工服务热情， 地理位置非常好，可以直接进入嘉里中心，购物非常方便。房间很大，床品舒适。

Cons:

浴室里没有体重秤，穿衣镜前面没有足够远的位置是唯一不足的地方。

2026-09-03 • via Nuitee
W
Wen • family_with_children • fr
10
2026-09-03 • via Nuitee
C
Carlo • family_with_children • us
10
2026-09-02 • via Nuitee
M
Minqin • family_with_children • nl
10
Beautiful luxury hotel
Pros:

The cleanness and the interior and the food

Cons:

The space for breakfast is a bit too small. It felt a bit too crowded if you have breakfast there.

Because my husband is very tall, the bed is a bit too short to be honest.

2026-09-01 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-09-01 • via Nuitee
G
Grigorii • family_with_children • ru
9
С удовольствием вернемся
Pros:

Чисто, удобные кровати, в номерах хорошая звукоизоляция

Cons:

Завтраки в очень тесном помещении, но еда вкусная

2026-08-30 • via Nuitee
P
Priscilla • solo_traveller • ca
10
2026-08-30 • via Nuitee
K
Konstantin • family_with_children • ru
10
2026-08-30 • via Nuitee
文晋 • couple • tw
10
2026-08-29 • via Nuitee
C
Chiu-Shuang • couple • tw
8
2026-08-28 • via Nuitee
N
Nihinlolawa Masidat • family_with_children • ng
8
2026-08-27 • via Nuitee
A
Ambra • couple • it
8
Mi aspettavo una camera più moderna
Pros:

Colazione ottima, buona posizione

Cons:

Moquette in camera, non c’era la macchinetta dell’espresso.

2026-08-26 • via Nuitee
M
MARTA • couple • it
8
Pros:

Colazione ottima, buona posizione.

Cons:

Moquette in camera, non c’era la macchina dell’espresso, per una catena così mi aspettavo una camera un po’ più moderna

2026-08-26 • via Nuitee
R
Ramona • solo_traveller • fr
10
2026-08-26 • via Nuitee