Y Castell

Hotels
7.1 (370 reviews)
33 Castle Square , Caernarfon , gb

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Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Outdoor furniture
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy environment
Cleanliness issues

Categories

Cleanliness
5.18
Reports of mould and unclean rooms, with specific mentions of cobwebs.
Service
8.15
Personnel were friendly and accommodating despite some issues.
Location
9.19
Beautiful and central location, ideal for accessing local attractions.
Room Quality
6.64
Rooms were spacious but had issues like noise and heating problems.
Amenities
7.17
Basic amenities present, but nothing exceptional noted in reviews.
Value for Money
7.13
Reasonable pricing but value impacted by noise and cleanliness.
Food and Beverage
6.18
No food service after 7pm and reports of poor quality beer.
Overall Experience
7.15
Mixed experience with positive notes on location but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:42

Property Description

Stunning Views and Modern Comforts

Y Castell, nestled in Caernarfon, offers a perfect blend of comfort and convenience for your stay.

Luxurious Amenities

Indulge in the bar, free WiFi, and stylish non-smoking rooms during your visit.

Convenient Location

Explore nearby attractions like Snowdon Mountain Railway and Portmeirion, then return to relax with sea views at the hotel.

Ready to experience the beauty of Caernarfon? Book your stay at Y Castell now.

Important information:

Please note, the property has a late license and as a result guests should expect the bar to be busy until the early hours of the morning on weekends.

As the property is located in the center of the town's nightlife area, guests might experience some noise disruption on weekends from the streets.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VLY

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 370 reviews
Cleanliness: 5.18
Service: 8.15
Location: 9.19
Room Quality: 6.64
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 6.18
Overall Experience: 7.15
E
Evans • couple • gb
4
Pros:

Available

Cons:

No welcome. Rips in bedding. Duvet too small for bed.

2026-06-06 • via Nuitee
P
PETER • couple • gb
9
2026-06-01 • via Nuitee
C
Carla • couple • gb
1
Avoid! Noisy beyond belief and dirty toilets in both bedroom and bar area stinking filthy
Pros:

Location is ideal

Cons:

Not given harbour view like we paid for but that wasn’t the issue, the bathroom was mouldy and rusty the place just felt dingy, the noise from downstairs was slightly expected however when everyone had left the staff made so much noise still, at 3.45am they raced out the door laughing and slammed it hard shut shaking the building, zero consideration for residents, bar staff ignored us and served locals first. Forgot to take pictures as we were shattered from lack of sleep, if we could have got something else I’d of walked out after check in. Shouldn’t be a hotel and will avoid this place in future. Girl on check in was pleasant to be fair though.

2026-05-31 • via Nuitee
T
Tony • solo_traveller • gb
7
Walking the welsh coastal path
Pros:

Location was excellent, very clean and comfortable room, fair shower, plenty of tea & coffee

Cons:

I asked when booking for quiet room but was given a room on the front which even on a Tuesday night was very noisy, staff well ! I’m seemed to be an inconvenience when booking in!

2026-05-27 • via Nuitee
H
Hobson • solo_traveller • gb
8
A nice pub with friendly stuff with a great location
2026-05-26 • via Nuitee
J
Jacqueline • couple • gb
8
Comfortable would stay again
Pros:

Great location, excellent staff

2026-05-25 • via Nuitee
H
Hugh Edwin • solo_traveller • gb
8
2026-05-25 • via Nuitee
R
Rosemary • extended_group • gb
5
Probably fine in the week but difficult to sleep at weekends
Pros:

Lovely location room basic but clean and bed comfortable

Cons:

The hotel does not make it clear that it becomes a nightclub at 10:30 so from that time until 2am there is thumping music played really loudly along with screaming and shouting, both inside and out in the square.

2026-05-24 • via Nuitee
U
Uffe • solo_traveller • dk
3
Holder ikke hvad der bliver lovet.
Pros:

placeringen i centrum.

Cons:

At der ikke wifi, som der ellers var reklameret. Kun "for the management" fik jeg at vide. Gammeldags bruse-faciliteter.

2026-05-20 • via Nuitee
T
thomas • solo_traveller • gb
6
Lovely room above a nightclub
Pros:

The location was right next to the castle. Room was a good size, bed was very comfortable. No carpark but there was one 5 minutes walk for £4.50 for 24 hours.

Cons:

There was dust hanging from the ceiling above the bed. Bathroom could do with a lick of paint.
Around midnight music came blaring through the floorboards at an alarming volume, changing tracks before any of the songs ended, then about 30 people singing Oasis very loudly and then back to loud raging dance music switching tracks every half a song in what I can only describe as someone on drugs taking a nightclub hostage. This carries on for a full hour.
When I mentioned this in the morning, I was informed this may have been the owners.

2026-05-20 • via Nuitee
M
marianne • solo_traveller • gb
7
Great location for my visit to walk the wales coast path
Pros:

Convenient location

Cons:

The public house part of the property was not used by me as it was usually occupied by men only

2026-05-19 • via Nuitee
R
Robert L • solo_traveller • gb
7
Pros:

Friendly staff and customers. Great location and value for money.

Cons:

People coming in in at all hours.
Also the WiFi cutting out repeatedly.
But Caernarfon on a Friday 😊🍻

2026-05-09 • via Nuitee
K
Katarzyna • solo_traveller • gb
8
Pros:

Room was nice with great bay view

2026-05-07 • via Nuitee
S
Sharon • solo_traveller • gb
10
Pros:

Cute quaint centre

Cons:

Not much

2026-04-29 • via Nuitee
J
James • couple • gb
9
Pros:

Good location. Clean. Helpful staff, good value for money.

Cons:

No car parking.

2026-04-11 • via Nuitee
L
Lloyd • couple • gb
6
2026-04-08 • via Nuitee
L
Lindsay • couple • gb
1
Won’t be going bk
Pros:

No hot water kettle don’t work and it was cold

Cons:

Stone walls

2026-04-01 • via Nuitee
P
Peter • couple • gb
5
Cons:

The noise was terrible till 1am

2026-03-29 • via Nuitee
J
Janet • couple • gb
1
Discusting
Pros:

Nothink

Cons:

Terrible damp in room and bathroom shouldn’t of been let out , , no refund was given

2026-03-17 • via Nuitee
L
Luke • couple • gb
10
2026-03-16 • via Nuitee