The Charter House

Hotels
8.1 (977 reviews)
114 Legaspi Street, Legaspi Village , Manila , ph

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast
Cons:
Old towels
Noise from construction and adjacent buildings

Categories

Cleanliness
7.48
Old towels and smell in the room mentioned negatively, affecting cleanliness perception.
Service
8.95
Staff were praised for their helpfulness and friendliness in multiple reviews.
Location
8.99
Location is frequently highlighted as excellent, close to shopping and attractions.
Room Quality
7.44
Mixed reviews regarding room condition with mentions of old carpets and aged finishings.
Amenities
7.97
Amenities generally satisfactory, though some improvements suggested.
Value for Money
7.93
Overall reasonable pricing for the location and services provided.
Food and Beverage
7.98
Positive mention of good breakfast options, with room for more variety.
Overall Experience
8.05
Guests express a solid satisfaction overall, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:06

Property Description

Central Business District Location:
Situated in the heart of Makati's bustling CBD, The Charter House offers a prime location for both business and leisure travelers. With easy access to Greenbelt and Glorietta Malls, guests can enjoy shopping, dining, and entertainment just steps away.

Modern Rooms and Amenities:
The hotel boasts modern rooms with vinyl flooring, equipped with essential amenities such as a fridge, minibar, and air conditioning. Guests can relax in the outdoor swimming pool or stay connected with free Wi-Fi throughout the property.

Convenience and Services:
From airport transfers to fax/photocopying services, the 24-hour front desk and friendly staff ensure a hassle-free stay. Indulge in delicious meals at the in-house Capiz Coffee Shop or opt for private dining with room service. Book your stay at The Charter House now for a memorable experience in Makati.

Important information:

Credit card will be used for guarantee purposes only. When settling the bill, the hotel will only accept credit card. The full amount of the reservation must be paid upon checking in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 977 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.05
M
Merry Lyn • solo_traveller • ph
9
2026-05-28 • via Nuitee
T
trevor thomas • solo_traveller • mt
9
2026-05-28 • via Nuitee
P
Priscilla • couple • us
2
2026-05-24 • via Nuitee
F
Felipe • solo_traveller • us
9
Close to every place I wanted to see..restaurants,shops,chapel,transportation accessible,the A/C works perfectly…sta
Pros:

Clean and close to the mall…

Cons:

Everything perfect for the stay…

2026-05-24 • via Nuitee
L
Luchi • solo_traveller • sg
10
2026-05-21 • via Nuitee
P
piet sinke • solo_traveller • sg
8
Pros:

As a regular at the hotel i like to stay at the The charterhouse as it is close to shops end restaurants

Cons:

nil

2026-05-20 • via Nuitee
N
Norma Pattaui Cabauatan • couple • au
10
This property highly recommended
Pros:

Clean and quiet

Cons:

I had been here last March 2026

2026-05-20 • via Nuitee
J
Jonathan • couple • au
10
2026-05-13 • via Nuitee
G
Geraldine • couple • au
8
Pros:

Great location
Good pool on rooftop

Cons:

Noise from construction across the road
Not the hotels fault

2026-05-13 • via Nuitee
B
Bernard • extended_group • gb
7
2026-05-12 • via Nuitee
M
ma luisa • couple • ph
8
2026-05-10 • via Nuitee
K
Katherine • couple • au
1
Wish I had stayed somewhere else
Pros:

Nothing

Cons:

Our room was opposite a construction site that operated 24/7
Air con was so noisy that you couldn’t run it at night

2026-05-09 • via Nuitee
J
Jonathan • couple • au
10
2026-05-09 • via Nuitee
L
Luchi • couple • sg
10
All good
Pros:

Simple and just nice and its location

Cons:

Nons

2026-05-08 • via Nuitee
T
trevor thomas • solo_traveller • mt
10
2026-05-08 • via Nuitee
J
Jason • couple • au
8
We stay here often when we come to Philippines
Pros:

Location near malls

2026-05-06 • via Nuitee
J
Joy McAuslin • solo_traveller • nz
9
Pros:

Very handy for everything.

Cons:

The heat outside the building 👷‍♀️

2026-05-06 • via Nuitee
J
Joy McAuslin • solo_traveller • nz
10
2026-05-05 • via Nuitee
F
Francisco • couple • ph
7
worth the stay at reasonable price for perfectly located hotel
Pros:

pool at roofdeck

Cons:

limited food choices... some on the bland side

2026-04-30 • via Nuitee
E
Erich nicolo • couple • ph
9
2026-04-28 • via Nuitee