The Charter House

Hotels
8.1 (1022 reviews)
114 Legaspi Street, Legaspi Village , Manila , ph
+63 2 8817 6001

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast
Cons:
Old towels
Noise from construction and adjacent buildings

Categories

Cleanliness
7.48
Old towels and smell in the room mentioned negatively, affecting cleanliness perception.
Service
8.95
Staff were praised for their helpfulness and friendliness in multiple reviews.
Location
8.99
Location is frequently highlighted as excellent, close to shopping and attractions.
Room Quality
7.44
Mixed reviews regarding room condition with mentions of old carpets and aged finishings.
Amenities
7.97
Amenities generally satisfactory, though some improvements suggested.
Value for Money
7.93
Overall reasonable pricing for the location and services provided.
Food and Beverage
7.98
Positive mention of good breakfast options, with room for more variety.
Overall Experience
8.05
Guests express a solid satisfaction overall, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:06

Property Description

Central Business District Location:
Situated in the heart of Makati's bustling CBD, The Charter House offers a prime location for both business and leisure travelers. With easy access to Greenbelt and Glorietta Malls, guests can enjoy shopping, dining, and entertainment just steps away.

Modern Rooms and Amenities:
The hotel boasts modern rooms with vinyl flooring, equipped with essential amenities such as a fridge, minibar, and air conditioning. Guests can relax in the outdoor swimming pool or stay connected with free Wi-Fi throughout the property.

Convenience and Services:
From airport transfers to fax/photocopying services, the 24-hour front desk and friendly staff ensure a hassle-free stay. Indulge in delicious meals at the in-house Capiz Coffee Shop or opt for private dining with room service. Book your stay at The Charter House now for a memorable experience in Makati.

Important information:

Credit card will be used for guarantee purposes only. When settling the bill, the hotel will only accept credit card. The full amount of the reservation must be paid upon checking in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

8.1
Based on 1022 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.05
A
angels • family_with_children • es
1
Horrible
Pros:

Nada.
Está lejos de las zonas turisticas

Cons:

El hotel no tiene nada que ver a las fotos. Necesita una reforma urgente pero lo peor es que delante estan haciendo obras y trabajan dia y noche por lo que no dormimos nada. Al comentarlo en recepcion la chica y enseñarle videos, ni se molestó.

2026-08-29 • via Nuitee
D
DAISY • solo_traveller • bn
7
Room air conditioning is too noisy. Time to upgrade perhaps.
Pros:

Near to shopping areas

Cons:

N/A

2026-08-28 • via Nuitee
C
Conchita Joel Marie • solo_traveller • de
8
It was good, always been there since the last two decades.
Pros:

It is very near the main shopping malls.

Cons:

Crisp linens are better.

2026-08-25 • via Nuitee
J
jim • solo_traveller • au
10
Pros:

Friendly, clean and great location

Cons:

Nothing to complain about

2026-08-24 • via Nuitee
D
Dara • family_with_children • de
10
Pros:

Near Greenbelt, not to far from the Airport

2026-08-22 • via Nuitee
N
Nicoló • couple • it
8
Ottimo hotel, la colazione però può migliorare
Pros:

La struttura era in una buona posizione, praticamente di fronte ad un mall, e di fianco a due 7 eleven, tutto pulito e staf gentilissimo.

Cons:

La colazione non ha soddisfatto le mie aspettative. Poche scelte dolci, quasi tutto salato, e gestito in modo tale che fosse una specie di menù, al di fuori del quale, ogni aggiunta era un costo. Non ci siamo.

2026-08-21 • via Nuitee
T
Trevor J • solo_traveller • gb
9
Convenient place for a stay
Pros:

Location and price

Cons:

The bathrooms are very small, functional but tight for space, but the shower is large

2026-08-21 • via Nuitee
F
Frank • couple • no
8
2026-08-20 • via Nuitee
L
Luchi • couple • sg
10
2026-08-16 • via Nuitee
A
Arlindo Hideo • couple • jp
9
Adorei
Pros:

Gostei do andar alto 9o andar e da localizacao ao lado do shopping

Cons:

Nao teve nada do que nao gostei

2026-08-15 • via Nuitee
D
Donnald • solo_traveller • nl
8
2026-08-14 • via Nuitee
R
Rio Paula Mia • solo_traveller • ph
8
Pros:

Proximity

Cons:

None

2026-08-13 • via Nuitee
M
MICHELLE ROSE • couple • ph
7
2026-08-09 • via Nuitee
A
Azucena • extended_group • es
10
2026-08-09 • via Nuitee
G
Giselle • solo_traveller • gb
1
this hotel is a good location as it is close to greenbelt etc but I wouldn’t recommend as it was a very uncomfortable st
Pros:

front desk staff are very friendly and polite

Cons:

the room have a bad smell I know it is quite an old building but i had to keep asking front desk to spray air freshener, and it wasnt even air freshener because it is literally just downy mixed with water.

the smell was so uncomfortable it almost smells like sewege.

Also, I paid for breakfast which is a waste of money. food is not great. And how the male staffs in the restaurant was acting towards me was really pervy and just not a nice settings as a solo female guest.

2026-08-08 • via Nuitee
L
Luchi • couple • sg
10
2026-08-07 • via Nuitee
D
Dara • family_with_children • de
10
This is our 4th Stay.
Pros:

Great Location. Great for Family.

2026-08-05 • via Nuitee
T
Talal • solo_traveller • kw
8
مناسب وقريب من المولات
Pros:

موظفين الاستقبال
والامانه على الاغراض التي نسيتها في الغرفه

Cons:

سجاد الممرات بين الغرف رائحتها كريه

2026-08-03 • via Nuitee
T
Talal • solo_traveller • kw
8
2026-08-03 • via Nuitee
P
Philippe • solo_traveller • vn
7
Cons:

Le bruit extérieur dû à des travaux de constructions

2026-07-25 • via Nuitee