Hotel Boutique at Grand Central

Hotels
8.6 (1927 reviews)
128 E 45th St , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Comfortable beds
Cons:
High prices
Small room size
Worn bathroom fixtures

Categories

Cleanliness
8.38
Multiple reviews highlighted cleanliness as positive, but some concerns about issues like the bathroom.
Service
9.15
The staff was mentioned consistently as friendly and helpful across several reviews.
Location
9.19
The hotel's central location was praised in almost all reviews.
Room Quality
8.14
Some guests found rooms small and issues with furniture, impacting overall perception.
Amenities
8.87
The presence of water stations and a coffee bar were positively received.
Value for Money
7.63
Concerns about high prices relative to the quality of the room were mentioned.
Food and Beverage
8.68
Excellent coffee bar and snacks were noted as positives.
Overall Experience
8.75
General sentiment was positive, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:47

Property Description

Luxurious Accommodations

Hotel Boutique at Grand Central offers elegantly designed rooms with modern amenities including flat-screen TVs, Keurig brewing systems, and in-room yoga mats. Some rooms even come with a microwave and refrigerator for added convenience.

Exceptional Services

Guests can enjoy a 1-hour wine reception every evening, access to a 24/7 fitness centre with a Peloton bike for interactive workouts, and unlimited bottled water. The hotel also provides a shared lounge with stunning city views, along with a 24-hour front desk and laundry facilities.

Prime Location

Conveniently located just a short walk from Grand Central Terminal, guests have easy access to transportation with the underground station nearby. Explore iconic attractions like Times Square, just one stop away, making it the perfect choice for your stay in Midtown Manhattan.

Book your stay at Hotel Boutique at Grand Central now to experience luxury and convenience in the heart of New York City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Property Accessibility

Total Disability Score: 71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1927 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.87
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 8.75
S
Sarah • solo_traveller • us
3
i am glad that i have left.
Cons:

the hotel was well below my expectations. i would not stay there again. the WIFI was very bad, and the staff didn't seem to care. the elevators are slow to arrive, and the room is the smallest i have been in - in years.

2026-09-18 • via Nuitee
P
Partoush • couple • il
10
2026-09-17 • via Nuitee
T
Tanya • solo_traveller • us
8
Pros:

The location

Cons:

The lobby

2026-09-15 • via Nuitee
M
Milledge • couple • us
9
This is a very nice, clean, price efficient hotel to stay at in New York.
Pros:

Everything was very nice.

Cons:

Confined living space. But hey, it’s New York!

2026-09-14 • via Nuitee
K
kentaro • couple • jp
9
2026-09-14 • via Nuitee
C
Carlo • family_with_children • it
8
2026-09-12 • via Nuitee
F
Florence • solo_traveller • fr
8
2026-09-11 • via Nuitee
M
Mark • solo_traveller • gb
5
Pros:

The location was great and the reception staff were super helpful with self check in.

Cons:

The main reason for the low score is that I left my blazer in the wardrobe on check out and realised within a couple of hours, when I informed the staff they said they will check and upon checking the blazer was not in the room. The room was still being cleaned at this moment and the only conclusion is that a member of the staff took the blazer. I travel frequently and on the few occassions I have forgot an item this is the 1st time I have not been reunited with it. Very disappointing.

2026-09-11 • via Nuitee
C
Camille • couple • ca
9
Vaut le prix
Pros:

La localisation, la literie, les options proposées par l’hôtel, le rooftop
Le plus : pouvoir remplir sa bouteille d’eau à chaque étage

2026-09-08 • via Nuitee
E
Emily • solo_traveller • us
9
Pros:

The location is hard to beat. Near Grand Central, multiple subway locations, great food and close to he theaters if you're seeing a show.

Cons:

Elevators get a bit bogged down during busy times of the day making it slow to leave or return to your room. Bed and pillows were fairly comfy but a bit sagged at the end of the stay.

2026-09-07 • via Nuitee
N
Ngoc Anh • couple • vn
9
2026-09-06 • via Nuitee
R
Robert • family_with_children • us
10
2026-09-06 • via Nuitee
F
Florian • solo_traveller • at
9
Top Hotel für Mamhattentrip
Pros:

Sehr gute Ausstattung, Nespressomaschine im Zimmer, Kühlschrank vorhanden. Lage top.

Cons:

Eigentlich nur, dass kein Safe im Zimmer war.

2026-09-06 • via Nuitee
E
Eilish • couple • ie
10
Nothing
Pros:

Ideal location for our trip, staff friendly.

2026-09-06 • via Nuitee
V
Victor • couple • us
8
Excelent
Pros:

Location

Cons:

Small room

2026-09-06 • via Nuitee
J
JAKOB • solo_traveller • fr
10
Emplacement 10/10
Pros:

L’emplacement top - la salle de sport petite mais pratique - le prix top

Cons:

Le fait de ne pas pouvoir enlever la Clim dans la salle de sport je suis tombé malade - les chambres un peu vieilles

2026-09-05 • via Nuitee
N
Nataliya • solo_traveller • fr
9
2026-09-05 • via Nuitee
N
Neiseb • solo_traveller • us
8
NYC surprise
Pros:

Comfort

Cons:

Air conditioner

2026-09-03 • via Nuitee
J
James • couple • gb
8
comfortable and convenient at a great price - sure to stay again
Pros:

convenience

Cons:

unfortunately, the room was not made up one of the days of my stay

2026-09-03 • via Nuitee
V
Victoria • couple • ae
10
Great hotel
Pros:

What a pleasant surprise this hotel turned out to be. I travel extensively and have stayed in hotels across very different price ranges all over the world, so I have a pretty good sense of what represents good value. This place absolutely does.

The hotel is spotless, comfortable and very well looked after. Everyone I interacted with was warm, polite and genuinely helpful. The Club Lounge was one of my favourite features. Having coffee, tea and water available throughout the day sounds like a small thing, but it makes such a difference. There is also a beautiful terrace with a fantastic view, which became another favourite spot of mine.

The room was modern, thoughtfully equipped and had everything I needed. The location is also hard to beat.

One teeny tiny thing, and this is purely personal preference, I prefer a firmer mattress. The bed was still very comfortable, just not quite my personal ten out of ten.

I have already recommended it to friends, and I will absolutely stay here again the next time I am in New York.

2026-09-02 • via Nuitee