Hotel Boutique at Grand Central

Hotels
8.6 (1814 reviews)
128 E 45th St , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Comfortable beds
Cons:
High prices
Small room size
Worn bathroom fixtures

Categories

Cleanliness
8.38
Multiple reviews highlighted cleanliness as positive, but some concerns about issues like the bathroom.
Service
9.15
The staff was mentioned consistently as friendly and helpful across several reviews.
Location
9.19
The hotel's central location was praised in almost all reviews.
Room Quality
8.14
Some guests found rooms small and issues with furniture, impacting overall perception.
Amenities
8.87
The presence of water stations and a coffee bar were positively received.
Value for Money
7.63
Concerns about high prices relative to the quality of the room were mentioned.
Food and Beverage
8.68
Excellent coffee bar and snacks were noted as positives.
Overall Experience
8.75
General sentiment was positive, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:47

Property Description

Luxurious Accommodations

Hotel Boutique at Grand Central offers elegantly designed rooms with modern amenities including flat-screen TVs, Keurig brewing systems, and in-room yoga mats. Some rooms even come with a microwave and refrigerator for added convenience.

Exceptional Services

Guests can enjoy a 1-hour wine reception every evening, access to a 24/7 fitness centre with a Peloton bike for interactive workouts, and unlimited bottled water. The hotel also provides a shared lounge with stunning city views, along with a 24-hour front desk and laundry facilities.

Prime Location

Conveniently located just a short walk from Grand Central Terminal, guests have easy access to transportation with the underground station nearby. Explore iconic attractions like Times Square, just one stop away, making it the perfect choice for your stay in Midtown Manhattan.

Book your stay at Hotel Boutique at Grand Central now to experience luxury and convenience in the heart of New York City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1814 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.87
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 8.75
J
Jakub solo_traveller pl
9
2026-05-30 via Nuitee
A
Andrea couple us
9
2026-05-30 via Nuitee
R
Regina couple nl
10
Top hotel, goede ligging.
Pros:

Perfect hotel, ligging is top. Vlakbij trein/metro station en op loopafstand van Time Square, Broadway en Fifth Avenue enz.. Op de 27e verdieping een rooftop en een lounge waar je lekkere koffie/thee kan pakken. Op de verdieping kun je zelf een flesje koud water vullen bij een tappunt. Dat is een fijne service..

Cons:

- Alles is goed geregeld, check in en out. Allemaal prima. Zou dit hotel zeker aanraden en de volgende keer weer boeken.

2026-05-29 via Nuitee
F
Frank couple us
10
Made NYC glow that much more.
Pros:

Insane location. 5-10 minutes from everything. Also the suites have huge windows!

Cons:

The hallways are a little small and so is the lobby.

2026-05-29 via Nuitee
L
Letizia couple it
9
Pros:

Posizione ottima, camera pulita con tutti i comfort

2026-05-28 via Nuitee
R
Regina solo_traveller us
10
2026-05-28 via Nuitee
S
Sandra solo_traveller us
8
2026-05-28 via Nuitee
A
ANNA couple it
10
Bellissimo soggiorno in centro
Pros:

Struttura pulita e accogliente, personale disponibile.
Ottima posizione.
Terrazza e servizio bar self service al 27esimo piano favolosa

2026-05-28 via Nuitee
T
Tanguy family_with_children fr
10
Pros:

Very friendly and helpful staff. Professional and efficient room service.
Rooms constantly clean and fully equiped.
Convenient location near Grand Central station.

2026-05-27 via Nuitee
S
Setareh solo_traveller us
8
Lovely Location
Pros:

Staff and location

Cons:

The size of bathroom

2026-05-27 via Nuitee
K
Krista family_with_children lv
10
2026-05-26 via Nuitee
E
Ely couple br
9
2026-05-25 via Nuitee
N
Natasha couple au
10
2026-05-24 via Nuitee
C
Courtney couple au
10
2026-05-24 via Nuitee
J
James couple gb
10
2026-05-23 via Nuitee
I
Ilka family_with_children de
9
2026-05-23 via Nuitee
J
Jürgen extended_group de
8
2026-05-22 via Nuitee
G
Gregor solo_traveller be
9
2026-05-22 via Nuitee
P
Philippe solo_traveller ie
10
2026-05-18 via Nuitee
S
Surann couple gb
9
Loved my stay here though x
Pros:

The property was central and the beds were super comfy. Loved the added extra on floor 27

Cons:

Didn’t like they had no toilet at reception and or no bar

2026-05-18 via Nuitee