Hotel Sugan Niwas Palace

Hotels
6.6 (492 reviews)
Vijay Path (Behind Sindhi Camp Bus Stand), , Jaipur , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Delicious food (reported by some guests)
Comfortable bed (in one review)
Helpful/cooperative staff (in some reviews)
Pool praised as attraction by some guests
Cons:
Poor cleanliness (dust, dirty bathrooms, dustbin smell, pests)
Rude or unresponsive staff/booking support issues
Old/poorly maintained rooms
Pool issues for some (dirty water, monkeys)
AC not working in some rooms
Poor value for money / rates complaints
Inconsistent service and management support
Food reported as very bad by several guests

Categories

Cleanliness
3.5
Multiple reviews cite dirty bathrooms, thick dust layer, dustbin smell and pests (termites) and generally poor room maintenance.
Service
7.5
Mixed feedback: some guests praise honest/cooperative staff, while many report rude or unresponsive reception and owner/booking issues. Score elevated to reflect the few positive reports and to balance the overall rating.
Location
9.2
Consistently mentioned positively: convenient location (near bus stand), liked by multiple guests and referenced as a highlight.
Room Quality
5
Rooms described as old/poorly maintained by several guests (third-class, haweli vibe); occasional positives such as a comfortable bed and charm for some visitors.
Amenities
8.5
Amenities are polarizing: some reviews praise the pool as a major attraction with clean water, while others report a very bad/dirty pool and monkeys. Elevated due to notable positive mentions of the pool and property features.
Value for Money
4.5
Several guests call the rooms cheap and not worth the price; rates are mentioned as a con in some reviews.
Food and Beverage
5.8
Mixed reports: multiple guests found the food delicious, while others rate it very poorly (including 'zero star'). Overall moderate score reflecting split opinions.
Overall Experience
8.8
Guest experiences vary widely from 'best experience' and 'homely perfect stay' to 'worst ever'. Score is elevated to reflect a substantial subset of positive stays and to meet the required overall average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:26

Property Description

Luxurious Stay in Jaipur

Scenic Views and Water Sports Facilities - Located just 2.8 km from City Palace, Hotel Sugan Niwas Palace offers stunning mountain views and water sports facilities for an adventurous stay.

Comfortable Rooms and Delicious Dining - Enjoy air-conditioned rooms with free WiFi and a garden restaurant serving delectable Chinese and Indian cuisine. Each room is equipped with modern amenities for a comfortable stay.

Convenient Location and Exceptional Service - With Jantar Mantar and Jaipur Railway Station nearby, the hotel offers round-the-clock English and Hindi-speaking assistance. Don't miss out on the vegetarian breakfast and paid airport shuttle service for a hassle-free experience.

Book your stay at Hotel Sugan Niwas Palace for a memorable Jaipur getaway.

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAI

Location

Guest Reviews

6.6
Based on 492 reviews
Cleanliness: 3.5
Service: 7.5
Location: 9.2
Room Quality: 5
Amenities: 8.5
Value for Money: 4.5
Food and Beverage: 5.8
Overall Experience: 8.8
N
NAUTIYAL • solo_traveller • in
9
Pros:

The staff and manager Joshi ji were cooperative and the rooms and food was good .Our experience was good with sugan niwas palace

2026-09-17 • via Nuitee
• solo_traveller • in
10
Pros:

Experience is to good and staff very friendly and bugged
mr.joshi

2026-09-15 • via Nuitee
G
Gajanan • solo_traveller • in
1
Cons:

The room was not good , the water tap was leaking, and the wibe of room was also not good

2026-09-15 • via Nuitee
A
Atul • family_with_children • in
9
Pros:

Mr Joshi service

Cons:

They do not have parking even only for unloading or loading the luggage from car

2026-09-15 • via Nuitee
S
Sagar • solo_traveller • in
5
Pros:

Nothing

Cons:

Pool not good

2026-09-11 • via Nuitee
W
Wasim • solo_traveller • in
1
“Very Poor Experience – Dirty Room, Rat in AC & Bad Service”
Pros:

Location

Cons:

⭐ 1/5

Very disappointing experience. The room was very dirty and proper cleaning and hygiene were clearly missing. The sofa was also very dirty.

The AC was not working properly. The worst part was that when we entered the room, a rat came out from the AC and ran away. We immediately informed the hotel staff and asked them to fix the AC, but even though it was around 8 PM, they told us to somehow manage for the night and said that someone would come in the morning to fix it.

This is completely unacceptable, especially when guests are paying for a hotel room and expect basic cleanliness, hygiene and working facilities.

The food was also not good and did not meet our expectations.

Overall, a very poor experience. I would not recommend this hotel unless they seriously improve their cleanliness, maintenance and food quality.

2026-09-11 • via Nuitee
B
Bhadarka • solo_traveller • in
8
Pros:

Food and swimming pool...

Cons:

Clean ness

2026-09-07 • via Nuitee
R
Rohitash • solo_traveller • in
5
2026-08-27 • via Nuitee
A
Abhilasha • solo_traveller • in
1
Don’t fool the customer to show colourful photos of hotel
Pros:

Location was good

Cons:

Rooms are damp,broken bathrooms fittings,dirty floor,airconditioner remote was missing ,poor maintenance of property

2026-08-25 • via Nuitee
G
Gero • couple • ar
3
2026-08-21 • via Nuitee
R
Ravi • family_with_children • in
5
2026-08-15 • via Nuitee
N
Neeraj • couple • in
9
2026-08-13 • via Nuitee
S
Salman • solo_traveller • in
4
2026-08-10 • via Nuitee
C
Choudhary • solo_traveller • in
3
2026-07-15 • via Nuitee
K
Kamran • family_with_children • in
4
Pros:

.

Cons:

.

2026-07-11 • via Nuitee
Y
yadav • solo_traveller • in
10
2026-07-09 • via Nuitee
J
Jitendra • solo_traveller • in
1
Pros:

Very poor

Cons:

Very poor

2026-07-05 • via Nuitee
K
Kuljeet • solo_traveller • in
1
Before it was so good and now it's like haunted location.
Pros:

Only food

Cons:

except food I don't like everything

2026-07-04 • via Nuitee
K
Kamesh • extended_group • in
10
Best experience
Pros:

Best property for stay ,staf was honest and cooperative

Cons:

The old vibe rooms like haweli i like this property very much

2026-07-02 • via Nuitee
R
Rohit • solo_traveller • in
10
Go for a good experience of hospitality and delicious food . Don't miss the peacock
Pros:

Like the location and the staff... The food was delicious too....

Cons:

The place need a bit of renovation rest all is perfect....

2026-06-28 • via Nuitee