Grace Hotel Banchiao

Hotels
•
Independent
7.6 (75 reviews)
No.2, Lane 1, Nan-men St., Banchiao, New Taipei City, 220 , New Taipei City , TW
886-222727398

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance
Free wired internet
Free train station pickup
See all facilities

Review Highlights

Pros:
24-hour front desk and helpful staff
Very convenient location (near MRT, night market, convenience stores)
On-site parking / parking per room
Daily room cleaning service available
Some guests report clean rooms and quiet environment
Small holiday gifts noted
Good option for short business trips (value for some guests)
Cons:
Persistent odors (smoke, mold, damp) in rooms and common areas
Reports of poor cleanliness: clogged drains, wet bathroom floors
Poor soundproofing; noise from generator/machine
Air-conditioning/heating issues (no heater, temperature problems, central AC smell)
Uncomfortable bedding for some (soft pillows, hard beds)
Occasional poor staff attitude / insufficient training reported
Late check-in timing issues on busy days
Policy of leaving room card at reception noted as inconvenient

Categories

Cleanliness
5
Multiple complaints about persistent odors (smoke, mold, damp), carpet smelling of urine, clogged bathroom drain and wet floors; cleaning appears inconsistent.
Service
9.5
Many mentions of 24-hour front desk and friendly, helpful staff; a few reports of poor attitude/training but overall service is highlighted positively.
Location
9.9
Consistently praised: very close to MRT (府中站), convenience stores, night market and local markets; excellent transport and neighborhood amenities.
Room Quality
6
Mixed: issues with noise and poor soundproofing, dampness, smoking smell in some rooms, carpet odor, AC/heating problems and some bedding discomfort.
Amenities
8.2
Good practical amenities reported (24-hour front desk, parking per room, daily cleaning service, occasional small gifts); some missing items (no heater in business rooms) and central AC odor.
Value for Money
7
Mixed perceptions: several guests praise the price-to-location ratio and suitability for business trips, while others feel the rate is high given hygiene issues.
Food and Beverage
7.6
Standard quality for this hotel tier.
Overall Experience
7.6
Overall a convenient, well-located hotel with friendly staff and useful amenities, but cleanliness and room condition (odors, damp, noise) lower the overall satisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 04:10

Property Description

Welcome to Grace Hotel Banchiao, your ideal retreat in the heart of New Taipei City!

Unmatched Comfort
Relax in one of our 40 air-conditioned rooms, featuring modern amenities like LCD televisions, complimentary wired and wireless internet access, and luxurious rainfall showerheads to ensure a refreshing stay.

Convenient Amenities
Enjoy easy access to our complimentary business center and 24-hour front desk service. Take advantage of our no-charge train station pick-up service and valet parking to enhance your experience.

Culinary Delights
Savor delightful meals at our on-site restaurant, or grab a quick breakfast to-go, available daily. You're just moments away from vibrant local markets, making it easy to explore the culinary scene of New Taipei City.

Experience the perfect blend of comfort and convenience at Grace Hotel Banchiao—book your stay today!

Important information:

  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 75 reviews
Cleanliness: 5
Service: 9.5
Location: 9.9
Room Quality: 6
Amenities: 8.2
Value for Money: 7
Food and Beverage: 7.6
Overall Experience: 7.6
柏勳 • solo_traveller • tw
8
2026-06-01 • via Nuitee
H
Han Yen • couple • tw
7
2026-05-29 • via Nuitee
S
SIHTING • couple • tw
7
Pros:

有24小時櫃檯，晚入住，也有服務人員可以協助

2026-05-25 • via Nuitee
Y
yaya • family_with_children • tw
8
2026-05-25 • via Nuitee
C
CHUN HSIANG • solo_traveller • tw
9
2026-05-24 • via Nuitee
Y
Yen yu • couple • tw
7
2026-05-20 • via Nuitee
語萱 • couple • tw
7
Pros:

生活機能不錯 巷口有便利商店 附近有夜市 捷運站也很近

Cons:

隔音不太好

2026-05-18 • via Nuitee
蘇 • solo_traveller • tw
4
Cons:

入住時間20.30後，進去洗完澡就已經22.了

2026-05-18 • via Nuitee
D
Dwiie • couple • tw
9
2026-05-10 • via Nuitee
智翔 • couple • tw
5
2026-05-06 • via Nuitee
哲正 • couple • tw
10
2026-05-06 • via Nuitee
裕偉 • couple • tw
10
地點非常方便而且有停車位，房間又安靜也乾淨，服務人員態度非常好，值得推薦
2026-05-04 • via Nuitee
Y
YiShan • couple • tw
8
2026-05-03 • via Nuitee
Y
Yu Bo • couple • tw
10
Pros:

24小時櫃檯 服務態度親切 房間乾淨

Cons:

隔音稍差

2026-05-03 • via Nuitee
詠心 • solo_traveller • tw
8
2026-05-01 • via Nuitee
H
Hongkun • couple • au
6
Pros:

Staffs are very friendly

Cons:

I can feel the smoking smell from the room, maybe from the window.

2026-04-27 • via Nuitee
K
Kuan Lun • couple • tw
8
2026-04-26 • via Nuitee
雍仁 • extended_group • tw
9
Cons:

枕頭太軟沒有支撐度，床稍微太硬

2026-04-26 • via Nuitee
英翔 • couple • tw
10
2026-04-16 • via Nuitee
H
HANWEI • couple • tw
8
2026-04-13 • via Nuitee