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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Public transport tickets
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Garage
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Charming Boutique Hotel in Santiago
Luxurious Amenities: Hotel Boutique Castillo Rojo offers a blend of comfort and style with air-conditioned rooms, city views, and a delicious breakfast selection.
Convenient Location: Situated near Patio Bellavista and other popular attractions, guests can easily explore the vibrant city of Santiago.
Exceptional Service: Enjoy a worry-free stay with a 24-hour front desk, airport transfers, and free WiFi, all designed to enhance your experience.
Book your stay at Hotel Boutique Castillo Rojo for a memorable and relaxing getaway in Santiago.
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Alles!!!
Nichts!!
La limpieza, ordenado y acogedor
Todo bien
El hotel es muy lindo, excelente ubicacion ya que esta en el centro. Personal muy amable y todo estuvo perfecto.
Muy atento el personal.
Justo ese fin de semana había una actividad en el Barrio y el hotel fue sumamente comprensivo al respecto.
Creo que el desayuno puede mejorar.
Se entiende que justo ese día estaba lleno y nos tocó esperar bastante, pero los alimentos no estaban ricos, los huecos muy secos. Creo que se puede mejorar fácilmente.
Hotel muito interessante em um edifício com mais de 100 anos. Foi renovado alguns anos atrás e continua decorado no mesmo estilo clássico do século passado. Café da manhã muito bom, fresco, em um ambiente muito agradável. Ótima localização, com muitos bares e restaurantes nas redondezas e bem perto do teleférico para o Cerro de San Cristóbal.
This is a super boutique restaurant close to lots of restaurants and San Cristobel Hill (worth a hike up). The staff are so friendly and each evening invite you for a glass of Chilean wine. Breakfast is a simple continental type but delicious and fresh. If you have early pick up from the hotel for excursions, they will provide a packed breakfast which is a bonus. I would definitely stay here again.
Bottled water could have been provided on a daily basis not just once, but a minor issue.
Muy lindo, bien ubicado y la relación precio/producto es espectacular. La atención del personal, lejos lo mejor.
O Café da manhã é repetitivo, mas é tão gostoso que compensa. Pães quentinhos e uma equipe muito atenta às preferencias dos hospedes.
Achei um pouco barulhento algumas noites, mas nada que comprometesse a experiência nem o sono dos hospedes. O barulho vem da rua, haja vista se tratar de uma localidade com muitos bares e restaurantes nas proximidades.
Sehr bequeme Betten, freundliches und zuvorkommendes Personal, tolle Lage.
A localização é excepcional. A decoração e construção são maravilhosas.
Beautiful hotel is lively neighbourhood. Extremely comfortable bed and nice appointed room and bathroom. Excellent breakfast
Nothing was bad. The lighting in the bar could do with dimming but this is really splitting hairs
We stayed in a few hotels in Santiago but this was streets above the rest. Fantastic location, lovely historical building, tastefully decorated, comfortable and clean with comfy beds, quiet and some of the friendliest staff we've ever had at a hotel. Would highly recommend!
That we couldn't stay longer!
Centrally located, nicely decorated, the staff was very helpful - highly recommended!
Everything was ok
Antes había estado en el hotel, ahora me dieron una habitación en la zona nueva y como tal tiene todo en óptimas condiciones. El colchón, las almohadas, la grifería, etc todo muy bien y cómodo. la relación calidad precio, para mi parecer, está perfecta.
mmmmmmmm, creo que nada
O hotel é lindo, funcionários impecáveis, conforto e localização excelente! Amei
Infelizmente peguei um quarto onde a cama fazia muito barulho e colchão estava bem ruim.
Great location and decor. Staff were without exception lovely and very helpful .
Nothing .
This hotel has a lovely 1920’s ambience and is a very good location close to restaurants and the city centre. The staff were exceptionally helpful and pleasant, the breakfasts very good and the free drink in the bar each evening was a welcome treat at the end of the day.
Nothing
Localização
Limpeza, avisei na recepção para limparem o quarto logo às 8hs. Qua do voltamos dos passeios às 16hs o quarto não tinha sido limpado
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