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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Terrace
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Family rooms
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Garden
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Ironing service
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Dry cleaning
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Outdoor furniture
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Wine/champagne
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Charming Boutique Hotel in Santiago
Luxurious Amenities: Hotel Boutique Castillo Rojo offers a blend of comfort and style with air-conditioned rooms, city views, and a delicious breakfast selection.
Convenient Location: Situated near Patio Bellavista and other popular attractions, guests can easily explore the vibrant city of Santiago.
Exceptional Service: Enjoy a worry-free stay with a 24-hour front desk, airport transfers, and free WiFi, all designed to enhance your experience.
Book your stay at Hotel Boutique Castillo Rojo for a memorable and relaxing getaway in Santiago.
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Excelente escolha, desde a localização estratégica para todos os principais pontos turisticos (inclusive há 2 quadras da subida para SAN Cristoban), os funcionários são extremamente educados, solícitos e simpáticos.
O café da manhã é excelente, servido individualmente nas mesas, comentei no segundo dia que estou grávida e que meu ovo não poderia estar mole e em todos os outros dias eles se atentavam nesse detalhe com os meus ovos, foi bem especial.
A decoração do hotel é linda e a torre em que ficamos era recém reformada, então estava tudo lindamente novo limpo e com roupas de cama de qualidade.
Amamos tudo. Não temos nada pra reclamar!!
Emplacement parfait, personnel accueillant et disponible, très bon service
Petit déjeuner insuffisant, pas de buffet, seuls de petits pots de céréales (équivalent 2 cuillères), des confitures et les boissons en libre service. Pour le reste, et pour 5 personnes : une assiette avec 1 demi-banane et 1 demi, une assiette de charcuterie avec une « tranche » de jambon de 5cmx5cm, une tranche de fromage du meme format et 2 rondelles de saucisson, un panier avec 1 tout petit pain et 1 petite viennoiserie par personne et un mini plat au choix à commander avec un service long. Portions minuscules, nous avions faim en ressortant. Pas au niveau du standing de l’hôtel
This is an incredible hotel to stay at. The staff are wonderful and very caring. We notified them that it was our anniversary on the day of our arrival and they made us a lovely welcome platter and letter to congratulate us. Boris at the bar was very accommodating because we told him that we do not drink alcohol and he made us fantastic Virgin mosquitos. I would absolutely stay at this hotel again. It is an old boutique, hotel, full of luxury, history and character. Nice big shower and nice big rooms with excellent views of the mountains. The staff were brilliant at making us feel welcome.
Nothing
A stylish hotel with an interesting design and comfortable rooms with heating. Conveniently located in a safe area, with plenty of restaurants and a cable car nearby.
Things that could be improved and that are particularly noticeable:
1. The breakfasts are meager. For a 4-star hotel, a more varied selection would be appreciated.
2. The customer service, unfortunately, leaves much to be desired. Upon check-in, we were given rooms with windows overlooking the courtyard, which was rented out for an event that evening. The music drowned out everything else until the evening, making it impossible to stay in the room. Only after asking a second time were we offered to move to the top floor, where the music was quieter. It's surprising that the management didn't consider this before checking us in. And as we understand from reviews, this happens regularly at this hotel. Therefore, it's best to check whether there are any events scheduled when you check in; you could get into an unpleasant situation.
3. Keep in mind that the hotel doesn't have an elevator. However, they will help with your suitcases upon request.
Really enjoyed my accommodations 💕
Nice heritage feel
Wonderful hotel in a brilliant location. The staff were incredibly helpful, including assisting us to access medical care for my partner. The hotel itself is beautiful and we would stay again without hesitation.
Nothing
El diseño, la calidad de todo!!!
El desayuno le faltó cosas dulces, eso me decepcionó.
Las.instalaciones y la ubicación.
La habitación no demasiado grande, pero bien.
l' endroit
Le bâtiment , le décor, l'architecture.
Le personnel super professionnel , gentil des bons conséils
le petit déjeuner service long, mais bonne qualité des plats
Além das instalações serem lindas, limpas, os funcionários são muito queridos! Nota 100 pra todos!! Gostamos muito da estadia. Localização ótima.
Daria como sugestão ter mais opções de café da manhã.
Atendimento sensacional! Quarto limpo e confortável! Ainda nos ajudaram com transfer a acomodação das nossas malas enquanto aguardávamos! Todos muito atenciosos e simpáticos! Café muito bom também!
Não tem elevador mas entendemos por tratar-se de uma construção histórica!
A vista encantadora, camas confortáveis e tudo muito charmoso
Queria mais uma semana, com certeza voltaremos!!!
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