Hotel Boutique Castillo Rojo

Hotels
9.4 (932 reviews)
Constitucion 195 , Santiago , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful courtyard
Cons:
Nightclub area may be off-putting for some

Categories

Cleanliness
9.26
Rooms were exceptionally clean.
Service
10
Staff were incredibly warm and helpful.
Location
9.73
Perfectly located near restaurants, bars, and cultural attractions.
Room Quality
8.77
Rooms were beautifully decorated and comfortable.
Amenities
9.22
Daily wine hour and inviting courtyard.
Value for Money
9.25
Great overall experience for the price.
Food and Beverage
9.21
Breakfast was a highlight, with fresh, high-quality options.
Overall Experience
9.76
A truly unforgettable experience with highly personalized service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Charming Boutique Hotel in Santiago

Luxurious Amenities: Hotel Boutique Castillo Rojo offers a blend of comfort and style with air-conditioned rooms, city views, and a delicious breakfast selection.

Convenient Location: Situated near Patio Bellavista and other popular attractions, guests can easily explore the vibrant city of Santiago.

Exceptional Service: Enjoy a worry-free stay with a 24-hour front desk, airport transfers, and free WiFi, all designed to enhance your experience.

Book your stay at Hotel Boutique Castillo Rojo for a memorable and relaxing getaway in Santiago.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 932 reviews
Cleanliness: 9.26
Service: 10
Location: 9.73
Room Quality: 8.77
Amenities: 9.22
Value for Money: 9.25
Food and Beverage: 9.21
Overall Experience: 9.76
A
ANA family_with_children cl
10
BELLISIMO HOTEL
Pros:

el hotel, la decoracion, amabilidad del recepcionista, habotacion, desayuno.

Cons:

nada

2026-07-02 via Nuitee
B
Berenice Regina extended_group br
10
Maravilhosa
Pros:

Amamos tudo, tudo estava perfeito, voltaríamos com certeza e indicamos muito este hotel . Todos muito gentis . Amamos

2026-06-29 via Nuitee
F
Felipe solo_traveller cl
8
Pros:

La amabilidad del personal

Cons:

Nuestra habitación no tenía operativo el televisor, el desayuno tenía pocas opciones y las porciones eran muy pequeñas. Además la alfombra del pasillo estaban manchadas

2026-06-28 via Nuitee
M
Márcio solo_traveller br
10
2026-06-27 via Nuitee
L
Luisa family_with_children cl
10
2026-06-26 via Nuitee
U
U2809WPrickw Couples
8
A Day in Santiago
Pros:

This is a beautiful hotel, well-furnished with period pieces. The staff were friendly and accommodating, spoke English very well. The breakfast provided was wonderful! We stayed on the top floor, in a very large and comfortable room. The hotel is located fairly close (walking distance) to the Santiago downtown city center. We walked through a couple of beautiful neighborhoods on our way to and from the Pre-Colombian museum. The only negative - no elevators! Thankfully, the staff helped us carry our luggage up 4 lights of stairs.

2026-06-23 via Tripadvisor
5
530ylvaw Couples
10
Would come back
Pros:

Excellent location with restaurants opposite.
Beautiful room, friendly staff. We really enjoyed our stay

2026-06-19 via Tripadvisor
Y
Y9252DZarthurc Couples
10
10/10
Pros:

The place is great, historic, and well preserved. Nice location, fair cost benefit. Cozy, very nice atmosphere. Staff was helpful. Rooms are large, comfy. Very nice breakfast as well. Nothing to complain, 10/10.

2026-06-18 via Tripadvisor
F
Felipe couple cl
10
2026-06-18 via Nuitee
F
Felipe couple cl
10
Fabuloso
Pros:

La mística que entrega

Cons:

Que la barra cierra muy tenprano para compartir algún trago o cóctel

2026-06-18 via Nuitee
A
Aaron solo_traveller us
10
2026-06-18 via Nuitee
C
C5729WZjillb Family
10
Great visit
Pros:

Everything was great. The location is excellent to have many restaurants within walking distance and the area feels very safe. The walks to a variety of restaurant food types were short. The tram to the metropolitan park of Santiago.

2026-06-17 via Tripadvisor
U
urbanswagman Family Canberra, Australian Capital Territory
10
Hotel Boutique Castillo Rojo
Pros:

I have had the pleasure of staying at this delightful boutique hotel on a number of occasions with family members. It's not too big and it provides a very peaceful haven following an active day in Santiago. It is based on a former castle and has a delightful courtyard where one can have breakfast. The staff are very helpful. It's located in a great neighbourhood for restaurants and other attractions. I will certainly be back!

2026-06-16 via Tripadvisor
R
Ricardo extended_group cl
10
Excelente elección.
Pros:

Agradable, renovado conservando arquitectura. Muy buena atención. Desayuno adecuado. Gran variedad de restaurantes a su alrededor y de teatro.

Cons:

Todo bien.

2026-06-15 via Nuitee
S
Shona couple au
9
Fantastic boutique hotel with lots of character and charm
Pros:

Drinks in the lounge, great breakfast and beautiful courtyard

Cons:

Nothing

2026-06-13 via Nuitee
1
19tishe Family
10
Castillo Rojo - a very nice stay!
Pros:

The Castillo Rojo is a lovely, quiet and comfortable hotel located in a great area. We only stayed one night but it was great!

2026-06-10 via Tripadvisor
P
Paula family_with_children br
10
Excepcional
Pros:

Conforto nos quartos, café da manhã e gentileza da equipe

Cons:

Tudo ótimo

2026-06-10 via Nuitee
L
Leticia family_with_children us
10
Great stay in Santiago!
Pros:

The location was perfect! My son and I loved the neighborhood, with its beautiful street art, great restaurants, and easy access to major attractions. We always felt safe walking around the area, which made exploring even more enjoyable.

The hotel's breakfast was excellent and the perfect way to start each day. The staff was absolutely amazing—friendly, accommodating, and always willing to help. They arranged an early check-in, a late check-out, and assisted with our airport transportation, which was especially helpful since we stayed at the hotel both at the beginning and end of our trip to Chile.

Our room was comfortable, spacious, and well-appointed, with complimentary bottled water and a great shower. We enjoyed our stay so much that we canceled the other hotel we had booked for the end of our trip and chose to stay here again instead.

I highly recommend this hotel and would gladly stay here again on a future visit to Chile.

2026-06-10 via Nuitee
P
Paolo solo_traveller it
10
Pros:

Bellissimo

Cons:

Niente

2026-06-09 via Nuitee
L
Lucas family_with_children br
10
2026-06-08 via Nuitee