Sheraton Zürich Hotel

Hotels
Sheraton
8.4 (1159 reviews)
Pfingstweidstrasse 100 , Zürich , ch

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Proximity to transport
Friendly staff
Cons:
Inadequate cleanliness
Poor breakfast quality

Categories

Cleanliness
7.81
Mixed sentiments regarding cleanliness; issues reported with daily cleaning.
Service
9.28
Staff were described as friendly and helpful.
Location
8.82
Convenient location near transportation, but area is noisy.
Room Quality
8.27
Rooms noted to be clean and comfortable.
Amenities
8.8
Basic amenities available, with room for improvement.
Value for Money
8.26
Varies due to issues with service and amenities.
Food and Beverage
7.31
Breakfast experience was noted as basic and not satisfactory.
Overall Experience
8.68
Overall experience viewed positively despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:31

Property Description

Lively Location
The Sheraton Zürich Hotel is nestled in a vibrant area, surrounded by shops, bars, and restaurants, offering guests a true taste of the city's lively atmosphere.

Modern Amenities
From air conditioning and a fitness centre to a 24-hour front desk and an à-la-carte restaurant, the hotel provides all the modern conveniences for a comfortable stay.

Convenient Accessibility
Situated just a 10-minute drive from Zurich Train Station, Paradeplatz, and Bahnhofsstraße shopping street, with Lake Zurich and Zurich Airport in close proximity, the Sheraton Zürich Hotel ensures easy access to key attractions and transportation hubs.

Ready to experience the vibrant city life at Sheraton Zürich Hotel? Book your stay now for a memorable experience.

Important information:

Please note that the credit card used for nonrefundable bookings must be presented at check-in.
Failure to do so may lead to non-acceptance of the booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 2.50 per hour.

Location

Guest Reviews

8.4
Based on 1159 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.68
D
Drilon family_with_children al
8
Nice stay overall ✨
Pros:

“Excellent stay! The room was clean, comfortable, and well maintained. Friendly staff and great service. Highly recommended!”

Cons:

The room was comfortable, but the proximity to the train tracks made it quite noisy!

2026-06-19 via Nuitee
M
Melody family_with_children us
10
I would like to stay here again if I come back
Pros:

Very close to the train station.

Cons:

None.

2026-06-19 via Nuitee
H
Hugo couple py
10
2026-06-16 via Nuitee
V
Vega extended_group cl
9
Agradable
Pros:

Las habitaciones

Cons:

El aire acondicionado no era muy bueno e internet y sistema de tv no funcionaba n bien

2026-06-13 via Nuitee
H
Haider couple ae
9
The staff here is an absolute gem !
Pros:

My stay at the Sheraton Zurich Hotel was excellent from start to finish.

The hotel itself is modern, comfortable, clean, and well maintained. While the location is slightly outside the city center, I actually found it to be very convenient. There is a tram stop literally at the hotel’s doorstep, and Zurich’s tram network is so efficient that you can reach virtually anywhere that matters in the city with ease. Because of that, I have absolutely no complaints about the location.

What truly made this stay memorable, however, was the outstanding service provided by the staff.

A very special thank you to Chris (Christian Salce). I have traveled extensively, and Chris is genuinely one of the kindest, most helpful, and most knowledgeable hospitality professionals I have ever met. No matter what question I had, he always had the answer. Whether it was trains, restaurants, sightseeing, car rentals, local tips, or simply navigating Zurich, he was incredibly patient, calm, humble, and genuinely eager to help. Every interaction with him was a pleasure. His recommendations and guidance significantly improved my experience in Zurich, and he is a true asset to the Sheraton team.

Another very special thank you goes to Nina. She was absolutely fantastic. As a visitor trying to understand Zurich’s public transport system, I was initially a little overwhelmed, but Nina explained everything with such precision and clarity that she practically made me feel like a local. Her instructions were detailed, easy to follow, and incredibly helpful. She even assisted me with booking a tour and ensured I understood exactly how to get where I needed to go. It genuinely felt as though she was walking next to us and guiding me through the city. Her dedication to helping guests goes far beyond what is expected.

I would also like to give an honorable mention to Maria, who assisted me during checkout.

Cons:

Its just a little far from the city, breakfast could do with some more options

2026-06-10 via Nuitee
F
Felix family_with_children ch
7
2026-05-31 via Nuitee
M
Mikey J. couple ch
9
wär sehr schön & sauber, Personal war sehr freundlich
Pros:

danke für dss upgrade 🙏🏻💪🏻

2026-05-31 via Nuitee
K
Korkut couple tr
10
2026-05-30 via Nuitee
N
Norman solo_traveller li
9
Pros:

Sehr freundlicher Empfang, alles reibungslos! AAA+++

2026-05-28 via Nuitee
L
Lidija couple ch
10
Pros:

Der Rezeptionist Ivo war sehr kompetent und sehr freundlich.

2026-05-27 via Nuitee
P
Pieter solo_traveller nl
8
2026-05-27 via Nuitee
Z
zerrin family_with_children tr
9
We stayed at the hotel for 3 nights as three people—myself, my sister, and her daughter. The hotel w
Pros:

Everthing was excelent again I would like come

Cons:

Was gıod

2026-05-26 via Nuitee
R
Reto couple ch
10
2026-05-24 via Nuitee
R
Reto solo_traveller ch
10
2026-05-24 via Nuitee
F
Friedrich extended_group at
9
Bei einem Aufenthalt in Zürich sehr gerne wieder das Sheraton!!!
Pros:

Das Zimmer: Sehr geräumig!
Das Frühstücksangebot hervorragend, das Personal sehr zuvorkommend und freundlich!
Die Lage: Rund um das Hotel war nichts los..., aber die Strassenbahn vor der Haustür, daher schnelles Erreichen des Stadtzentrums!

2026-05-24 via Nuitee
R
Rolands couple lv
9
Pros:

The hotel was perfect fit for our purpose of stay- ice hockey world championship, very close to arena. Hotel itself was very nice and modern, very good breakfast and professional reception staff.

2026-05-18 via Nuitee
D
DOMINIQUE couple ch
10
Je recommande cet hôtel. De très bonne qualité
Pros:

Chambre spacieuse, d’une très bonne qualité. Matelas parfait

Cons:

Rien

2026-05-17 via Nuitee
R
Riaz family_with_children th
8
One night surprise stay
Pros:

everything was okay and better than expected. The pics and profile does not do justice.

Cons:

there was some confusion on the tax as when we checked in the person at the checkin counter checked everything including all passports and levied the tourist tax appropriately. When we were checking out they said it was a mistake and charges us for one person extra which didnt make sense. we were in a rush to didnt argue and paid it anyway.

2026-05-17 via Nuitee
A
Abdulmohsen solo_traveller sa
8
2026-05-15 via Nuitee
J
Jordan solo_traveller nl
9
2026-05-14 via Nuitee