Memmo Alfama - Design Hotels

Hotels
•
Design Hotels
9.2 (1365 reviews)
Travessa das Merceeiras 27 , Lisbon , PT

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Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
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Review Highlights

Pros:
Rooftop bar/terrace with great views
Central, quiet location ideal for exploring Alfama
Friendly, professional and helpful staff
Excellent breakfast and pastries
Clean and comfortable rooms
Rooftop pool and leisure amenities
Free guided neighborhood tour
Cons:
Some rooms are small or basic
Occasional noise (city festivities, rooms near the bar/DJ)
A few service lapses (handling of private events, attention to detail)
Housekeeping timing issues (rooms sometimes cleaned late)
Perceived expensive for the level of luxury

Categories

Cleanliness
9
Multiple guests explicitly note rooms are clean and the hotel is described as 'lovely and clean'. One report of late housekeeping service (rooms not cleaned until 5pm) slightly tempers the otherwise strong cleanliness sentiment.
Service
9.3
Staff repeatedly described as extremely friendly, professional and helpful; rooftop staff are praised as attentive. A minority report lapses in attention to detail and an instance where staff lacked understanding/apology regarding a private event, which reduces the score slightly from perfect.
Location
9.8
Consistently described as 'perfect', 'super central', ideal for exploring Alfama and Lisbon; praised for being central yet quiet — overwhelmingly positive location sentiment.
Room Quality
9
Rooms are described as clean, comfortable, simple and elegant by many guests. Some guests note rooms can be small, basic, or noisy (behind the bar or due to city festivities), so quality is high but not uniformly luxurious.
Amenities
9.6
Rooftop bar/terrace, pool, excellent breakfast, free guided neighborhood tour and complimentary afternoon coffee/water are repeatedly praised; strong amenity offering overall.
Value for Money
7.9
Several guests felt the hotel is expensive for the level of luxury and mentioned attention-to-detail issues; others implicitly accept the price given location and amenities. Overall value scores lower due to cost complaints.
Food and Beverage
9.5
Breakfast is described as amazing, very lovingly prepared, with delicious pastries and options to order additional items; food and rooftop drinks receive consistent praise (minor note requesting whole milk).
Overall Experience
9.5
Overall guest sentiment is highly positive — 'excellent', 'highly recommended', 'oasis in Lisbon' — with the rooftop, staff and location frequently highlighted as making stays memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-30 10:45

Property Description

Luxurious Design Decor

Memmo Alfama – Design Hotel, set in a refurbished 19th-century building, offers rooms with a chic design, featuring iPod docking stations, LED TVs, Egyptian linen beds, and a variety of pillows. The attention to detail in the room decor ensures a luxurious stay for guests.

Scenic Views and Relaxation

Guests can unwind by the outdoor pool while enjoying stunning views of the Tagus River. The wine bar provides a perfect spot to savor Portuguese wine and light meals with a backdrop of serene river views. The ambiance is further enhanced by Portuguese music, creating a relaxing and picturesque setting.

Authentic Experiences and Personalized Service

From complimentary walking tours of Alfama to personalized concierge tips for exploring Lisbon, Memmo Alfama celebrates Portuguese tradition and hospitality. The 24-hour reception, breakfast buffet, and cozy living room ensure a comfortable and memorable stay for guests seeking an authentic experience in the heart of Lisbon.

Ready to immerse yourself in the charm of Alfama? Book your stay at Memmo Alfama – Design Hotel for an unforgettable experience.

Important information:

Please note that this unit can only accommodate children with 16 years old or older.

- Please make sure that the credit card provided at the time of booking will be requested at check-in.

- Please note that the credit card name must match the person checking-in.

- Guests using a 3rd party credit card must contact the property in advance to provide a preauthorization form.

- Guests are required to show a valid identification with and credit card upon check-in.

- Please note that all Special Requests are subject to availability and may incur additional charges.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9.2
Based on 1365 reviews
Cleanliness: 9
Service: 9.3
Location: 9.8
Room Quality: 9
Amenities: 9.6
Value for Money: 7.9
Food and Beverage: 9.5
Overall Experience: 9.5
S
Segovia • couple • us
10
Pros:

Staff, clean , style and location

2026-09-19 • via Nuitee
S
Susanna Reichart • solo_traveller • de
9
Pros:

Super freundliches Personal, die Terrasse hat tollen Charme und lädt zum Sitzen bleiben ein

2026-09-18 • via Nuitee
B
Becky • couple • us
10
Beautiful hotel in a wonderful part of Lisbon! We will be back!
Pros:

The room was beautiful with incredible view of the river. The staff were great. Breakfast was delicious and sitting on the terrace was an amazing way to start the day.

Cons:

The roof terrace became quite busy at cocktail hour and some days we could not get a spot to sit.

2026-09-16 • via Nuitee
T
Thierry • couple • fr
9
2026-09-14 • via Nuitee
S
Sean • extended_group • gb
10
2026-09-14 • via Nuitee
X
Xenis • couple • au
10
2026-09-13 • via Nuitee
E
Elena • extended_group • gb
9
2026-09-13 • via Nuitee
D
d'Huart • solo_traveller • es
6
Pros:

Le lieu est magnifique
Personnel a l'accueil
Décoration

Cons:

Vu sur des bateaux de croisière
Personnel serveur peu attentifs.
Lit peu confortable
Piscine esthétique mais pas pratique
Nourriture correcte mais pas a la hauteur

2026-09-07 • via Nuitee
A
Agnieszka Hej • solo_traveller • gb
10
Pros:

Beautiful views

Cons:

Service in the restaurant was a bit slow but still very nice and polite.

2026-09-06 • via Nuitee
C
Christoph • couple • ch
10
Best Hotel in Lissabon
Pros:

Super friendly staff, exceptional view over the river and Alfamma, breakfast ist great.

2026-09-04 • via Nuitee
Y
Yasmine • solo_traveller • ch
9
2026-09-03 • via Nuitee
J
Joao • couple • pt
10
2026-09-02 • via Nuitee
J
James • couple • gb
9
2026-09-01 • via Nuitee
G
Garry • solo_traveller • au
10
2026-09-01 • via Nuitee
S
Sarah • couple • us
9
Great hotel in the center of old alafama neighborhood of Lisboa
Pros:

Everything!

Cons:

The "pool" is really a small decorative water basin😂 with a very nice terasse overlooking the river and the alafama neighborhood

2026-08-30 • via Nuitee
B
Beatrice • extended_group • gb
10
2026-08-28 • via Nuitee
J
Jean • couple • ca
10
Best place to stay in Lisbon!
Pros:

Great location and amazing terrace.

2026-08-28 • via Nuitee
L
Lola • couple • au
9
2026-08-28 • via Nuitee
J
Josef • solo_traveller • de
10
Alles super
Pros:

Die Nähe zur Alhambra.
Hilfsbereite Rezeption.
Gutes Frühstück
Pool-Handtücher gegen Kaution
Toller großer Pool

Cons:

Nichts

2026-08-28 • via Nuitee
T
Tanya • couple • au
10
Staff are amazing. Rooms were exceptional and views amazing (apart from when cruise ships are there which is often).
Pros:

The staff were exceptional. I left my phone in the taxi on way to hotel and they did everything they could, immediately got onto it and they got my phone back for me.

Cons:

The red tiles in the pool making the water look red.

2026-08-27 • via Nuitee