Fiesta Inn Chetumal

Hotels
•
Fiesta Inn
8.6 (1387 reviews)
Av. Alvaro Obregon No.229 esq. Av. Independencia Col. Centro , Chetumal , MX
+52 983 267 3200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
7.65
Some reviews mentioned cleanliness issues, such as the bathrooms having mold and general wear in the facility.
Service
9.15
Positive feedback regarding the staff's attentiveness and helpfulness despite some negative experiences.
Location
9.15
The location was frequently highlighted as a strong point in the reviews.
Room Quality
8.15
Rooms are generally clean and comfortable, but some reviews noted outdated furnishings.
Amenities
8.15
The hotel offers amenities like a pool, but some issues with the pool quality were mentioned.
Value for Money
8.65
Many reviews suggested that the hotel offered good value considering the price.
Food and Beverage
9.15
Several reviews praised the breakfast and food options available.
Overall Experience
8.75
Overall, guests reported a satisfactory experience, with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:52

Property Description

Luxurious Amenities

Fiesta Inn in Chetumal offers a blend of modern comfort and traditional charm, with each air-conditioned room featuring stylish décor and essential amenities like a flat-screen TV and Wi-Fi.

Culinary Delights

Indulge in authentic Mexican cuisine at the on-site restaurant or sip on cocktails at the sky bar while enjoying panoramic views. For more dining options, explore nearby eateries just a short walk away.

Convenient Location

Situated near the bay and close to popular attractions like the Museum of Mayan Culture, Fiesta Inn provides easy access to the best of Chetumal. Plus, with a fitness center, outdoor pool, and meeting facilities, your stay is sure to be both relaxing and productive.

Experience the perfect blend of comfort and convenience at Fiesta Inn Chetumal - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Location

Guest Reviews

8.6
Based on 1387 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.75
P
Peláez • family_with_children • mx
8
8 de 10
Pros:

Muy limpio, sábanas limpias.

Cons:

El buffet del desayuno

2026-10-15 • via Nuitee
J
Jenny • family_with_children • bz
4
Disappointing Stay – Room for Improvement Unfortunately, my experience was not as pleasant as I had hoped. The junior s
Pros:

Spacious room

Cons:

Junior suit rooms have no fridge, pool was very dirty , and booking through bookings were far more expensive than just showing up.

2026-10-13 • via Nuitee
A
Ardell • extended_group • bz
7
2026-10-08 • via Nuitee
G
Gladys Vianney • solo_traveller • mx
10
2026-09-17 • via Nuitee
A
Ardell • couple • bz
7
2026-09-15 • via Nuitee
A
Ashley • family_with_children • bz
7
2026-09-08 • via Nuitee
G
Gonzalo • solo_traveller • mx
10
2026-09-08 • via Nuitee
L
Lopez-Marron • solo_traveller • us
8
Clean, comfortable and friendly
Pros:

Clean, comfortable, and well located

Cons:

The food at the restaurant

2026-09-07 • via Nuitee
A
Antonio • solo_traveller • mx
1
Pesimo servicio
Pros:

Nada

Cons:

Me cancelaron la habitación porque se les lleno el hotel, muy mal que no respeten las reservaciones!

2026-09-07 • via Nuitee
E
Eric • couple • us
9
Service awesome. Staff all friendly and efficient.
Pros:

Menu had good variety. Food i ordered for lunch was wonderful.

Cons:

Breakfast could have been better.

2026-09-04 • via Nuitee
J
Jeffrey • family_with_children • bz
8
2026-09-03 • via Nuitee
A
Aurora • solo_traveller • mx
9
2026-09-01 • via Nuitee
S
Saunders • family_with_children • bz
1
Absolutely disappointing!
Cons:

We were robbed by a sticky handed cleaner during what the supposedly call a "verification check" strangely arranged pre checkout. Which was an odd claim since some of the fixtures were falling apart in the shower stall and there was dirty laundry from a previous guest left in the room when we arrived. So, if random checks was an actual practice the room should have been pristine when we got there. It seemed to be a set up by the staff as there were only two rooms specifically targeted, the rooms of the two people who did the check in for the group. The staff was very nonchalant about it when it was reported and were laughing when we were leaving.

2026-08-31 • via Nuitee
G
Garcia • family_with_children • us
4
Pros:

No nos dieron desayuno

2026-08-30 • via Nuitee
P
Paula • family_with_children • bz
10
2026-08-30 • via Nuitee
E
Eldon • family_with_children • bz
10
2026-08-29 • via Nuitee
J
jimenez • solo_traveller • mx
9
Bien
Pros:

Buen servicio del personal de recepción y restaurante muy amables

Cons:

Enc9ntre cabello en la cama

2026-08-29 • via Nuitee
E
Erica • family_with_children • bz
8
2026-08-23 • via Nuitee
B
Bailey • solo_traveller • bz
10
2026-08-22 • via Nuitee
N
Nydia • solo_traveller • mx
5
Pros:

La alberca, ubicación y vista es muy bonita

Cons:

El servicio del mesero en el área de alberca fue muy grosero, y en las camas había mucha basura abajo

2026-08-22 • via Nuitee