Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Issues with cleanliness
Comfort of mattresses
Food quality concerns

Categories

Cleanliness
6.56
Many reviews mentioned issues with cleanliness, particularly in specific instances.
Service
9.03
Several reviews noted the friendliness and helpfulness of the staff.
Location
8.57
Positive remarks about the location being convenient and accessible.
Room Quality
7.02
Average remarks about comfort but noted issues with mattresses.
Amenities
7.05
Some issues mentioned with breakfast quality and available facilities.
Value for Money
7.51
A few comments suggested decent value compared to costs, with some areas needing improvement.
Food and Beverage
7.06
Some positive feedback, but also mentions of food quality being below expectations.
Overall Experience
8.03
Overall a positive experience for most guests with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:15

Property Description

Mountain Getaway in Pas de la Casa

Ski-In, Ski-Out Convenience: Hotel Cal Ruiz is ideally located just 300 meters from the nearest ski runs, offering easy access to the slopes for skiing enthusiasts.

Cozy Accommodations: The rooms at Cal Ruiz provide stunning mountain and village views, along with modern amenities such as free WiFi and flat-screen TVs for a comfortable stay.

Delicious Dining Options: Indulge in buffet meals at the hotel restaurant and unwind with a drink at the bar after a day of skiing.

Experience the perfect mountain retreat at Hotel Cal Ruiz in Pas de la Casa. Book now for an unforgettable stay amidst the snowy slopes and cozy comforts.

Important information:

All guests including without exception, must provide an ID at check-in time (A driving license is not considered an approved ID).

Please note that the accommodations will serve a cold buffet breakfast seasonally. For more details, contact the property directly.

Please note construction work is going on nearby and some rooms may be affected by noise.

When booking 5 rooms or more, different policies and additional supplements may apply.

NYE Dinner: Please be informed that for guests booking Half-Board Rates for the night of the 31st of December, lunch will be included in the rate. In case our valued guests would like to participate in our NYE special dinner, a supplement will be required at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 3 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 1.05 per hour.

Location

Guest Reviews

7.6
Based on 3901 reviews
Cleanliness: 6.56
Service: 9.03
Location: 8.57
Room Quality: 7.02
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.03
S
Sergiy family_with_children es
9
2026-07-25 via Nuitee
A
ArturLatorre solo_traveller es
8
2026-07-25 via Nuitee
J
james family_with_children fr
10
Pros:

Tout le luxe de l'établissement ainsi que les repas pour le choix de leurs entrées et leurs nombreux plats variés.

Cons:

Le stationnement payant de notre véhicule durant la journée et constamment surveillé par la police.

2026-07-25 via Nuitee
J
JM solo_traveller fr
10
The place 2 be🤩
Pros:

Quelle belle surprise. Hôtel totalement refait de neuf et de qualité, belle literie, personnel sympathique et buffet parfait.

Cons:

Rien

2026-07-24 via Nuitee
G
gege26740 couple fr
8
Bien ;sauf ce vis à vis
Pros:

Comme lors de nos précédents séjours dans cet hotel ,tout se passe bien .Le personnel est gentil
..

Cons:

J'ai été déçu par la chambre donnant sur un vilain mur gris en guise d'une vue sur la montagne .

2026-07-24 via Nuitee
C
Caroline solo_traveller be
8
2026-07-24 via Nuitee
L
Laurent family_with_children fr
6
Dégradation des prestations par rapport aux autres années
Pros:

Manque de prise de courant.
Trop petite chambre pour 4 personnes.
Vue sur immeuble.

Cons:

Voir plus haut

2026-07-24 via Nuitee
I
ISA-bel solo_traveller es
10
2026-07-23 via Nuitee
R
Roche solo_traveller fr
10
Agréable
Pros:

L’accueil

Cons:

Impossible de régler la TV en français

2026-07-23 via Nuitee
L
Loizel solo_traveller fr
6
Pros:

Super personnel aux petits soins !

Cons:

Insonorisation des chambres...absence de clim

2026-07-23 via Nuitee
G
Gledys solo_traveller pe
9
Pros:

Todo muy bien.

Cons:

Solo que debería haber aire acondicionado para los medio días!!

2026-07-22 via Nuitee
Y
yahn solo_traveller fr
10
2026-07-22 via Nuitee
L
Laura couple re
7
Nous avons passé un moment reposant, avant de reprendre notre longue route.
Pros:

Buffet du petit déjeuner très complet
Le roof top sympa
Le personnel à la réception très dévoué

Cons:

L'ascenseur faisait un bruit douteux

2026-07-22 via Nuitee
A
Armelle solo_traveller fr
8
Pros:

La propreté,le personnel très agréable

Cons:

Il fesait trop chaud dans la chambre même fenêtre grande ouverte j' étais au quatrième étage

2026-07-22 via Nuitee
G
Giraud solo_traveller fr
7
2026-07-22 via Nuitee
M
Marilyne D solo_traveller fr
5
Cons:

Je trouve que pour le petit déjeuner, il y a de moins en moins de choix .
Nous venons tous les ans mais nous voyons une diminution sur ce service ce qui est fort regrettable car c'était le point possible qu'on apprécier le plus dans l'hôtel.

Sans compter une literie à revoir et à penser à mettre la climatisation dans les chambres

2026-07-21 via Nuitee
C
Christophe solo_traveller fr
5
Pros:

Le personnel et l'emplacement sont nickel

Cons:

La chambre était très chaude et la télévision fonctionne mal pas de chaînes visibles c'est vraiment dommage pour la finale du mondial de foot

2026-07-20 via Nuitee
Y
Youssef solo_traveller fr
6
Hygiène a travailler
Pros:

La proximité, le lieux.

Cons:

La propreté, le lit de la chambre 314 était sale, une grosse mouche morte en soulevant mon drap et des poils de cheveux.

2026-07-20 via Nuitee
A
Andréa couple fr
7
C'est un bon hôtel
Pros:

Emplacement
Prix

Cons:

Pas de clim
Chambre au 4 ème étage avec fenêtre minuscule, il faisait très chaud

2026-07-20 via Nuitee
S
Stephane couple fr
6
Ça va de passage, je n'y resterais pas une semaine sans clim
Pros:

Ok

Cons:

La chambre était une fournaise, pas de clim

2026-07-20 via Nuitee