Candlewood Suites Harrisburg-Hershey by IHG

Hotels
•
Candlewood Suites
8 (262 reviews)
413 Port View Drive , Harrisburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean comfortable beds
Cons:
Dirty rooms
Lack of towels
Unmet expectations for cleanliness

Categories

Cleanliness
5.75
Multiple reviews mentioned dirty rooms, unclean bathrooms, and unwashed towels.
Service
9.75
Staff was described as friendly and helpful across several reviews.
Location
8.75
Convenient location noted in some reviews.
Room Quality
7.25
Bed comfort and room cleanliness received negative feedback.
Amenities
7.75
Some amenities were good, but notable complaints about the lack of advertised amenities.
Value for Money
8.25
Some guests felt the experience did not match the price.
Food and Beverage
8.75
Coffee availability was mentioned positively.
Overall Experience
7.75
Mixed experiences, with some considerable issues faced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:25

Property Description

Convenient Location
Situated just 12 minutes from Harrisburg International Airport, Candlewood Suites Harrisburg-Hershey offers easy access for travelers. Explore nearby dining options like Benihana and Little Saigon, all within a 5-minute drive.

Comfortable Accommodations
Relax in rooms equipped with a kitchenette, flat-screen cable TV, and DVD player. Upgrade to select rooms with a cozy sofa bed for extra comfort during your stay.

Leisure and Fitness
Take a dip in the indoor swimming pool or maintain your workout routine at the 24-hour fitness center. Guests can also unwind with access to a music and movie library, or take advantage of the convenient on-site laundry facilities.

Book your stay at Candlewood Suites Harrisburg-Hershey now for a delightful and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 262 reviews
Cleanliness: 5.75
Service: 9.75
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 7.75
A
Anthony • family_with_children • us
1
Worst outcome possible. My reservation was bogus
Cons:

My reservation was confirmed. Hotel was sold out no rooms available. We drove out of our way to this hotel. Only to be turned away by the front desk. I don't know who was at fault. I had a confirmed reservation, the hotel claims that booking.com was at fault, hotel was booked full for a long while, booking.com should have never made the reservation

2026-05-22 • via Nuitee
L
Linda • couple • us
10
Loved our stay here, great location and great service
Pros:

We had a full sized refrigerator, microwave and coffee maker, and the rooms are a lot roomier than most basic hotel rooms.

2026-05-18 • via Nuitee
C
Crystal • solo_traveller • us
8
Pros:

Location

Cons:

Pool was out of order but not listed on the website

2026-05-16 • via Nuitee
A
Andrea • solo_traveller • de
2
Pros:

Personal war abends und nachts freundlich und bemüht unsere Beschwerden zu lösen. Allerdings war es wohl nicht möglich einen Zimmerwechsel zu bekommen.

Cons:

Herd war fettig.
Am meisten war schlimm das wir kaum geschlafen haben bzw. nur mit White noise im Hintergrund an Schlafen zu denken war. Über uns und neben uns waren Laute Gäste mit trampeln und rennen und klopfen gehen Wände so wie Türen knallen und lauten Streitgesprächen die ganze Nacht.
Trotz mehrmaligen Hinweis durch das Personal hat sich nichts nachts geändert. Mehrere Gäste haben sich beschwert. Ein Hotel kann nichts für seine Gäste doch denke ich das es Konsequenz ziehen muss wenn viele Beschwerden kommen.

2026-05-16 • via Nuitee
N
Nikisha • family_with_children • us
1
Pros:

Nothing because I never got a chance to stay there

Cons:

Everything

2026-04-29 • via Nuitee
C
Christine • couple • us
2
Horrific
Pros:

The bed was at least very comfortable.

Cons:

The hotel is so dirty!!! I was assigned one room and there was dust all over the carpet and in the concerns. I then found a huge dead roach under the bed. I asked to be moved to a different room, which was a little better, but there was hair in the sink and some weird brown thing. The hotel is not clean at all, and is horrific.

2026-04-27 • via Nuitee
A
Aniya • family_with_children • us
7
2026-04-01 • via Nuitee
S
Shania • couple • us
10
2026-03-17 • via Nuitee
8
806khadijaw • Family
10
The Perfect Balance of Comfort and Convenience
Pros:

Location: The location is unbeatable. It’s tucked away in a quiet area that feels private and safe, yet it’s only a quick 15-minute drive to both Hershey Park and downtown Harrisburg. You’re close enough to the action without being stuck in the middle of tourist traffic.

Atmosphere & Service: From the moment I walked in, the atmosphere felt welcoming and relaxed—more like a modern apartment complex than a revolving-door hotel. The service was standout; the front desk staff was professional, fast, and genuinely helpful with local restaurant recommendations.

Rooms, Cleanliness & Noise Level: Our suite was impressively clean and spacious. I’m a light sleeper, but the noise level was non-existent; the walls are thick, and the blackout curtains actually work. The layout is great for longer stays, with plenty of storage and a workspace that doesn't feel cramped.

Amenities & Value: The amenities are where this place really wins on value. Having a full kitchen (fridge, stove, dishwasher) saved us a fortune on dining out. We used the Lending Locker to borrow a board game for a rainy afternoon, and the free guest laundry is a total game-changer for families. You get so much more for your money here compared to the standard hotels nearby.

Overall: Clean, quiet, and perfectly located. Whether you’re here for work or a Hershey getaway, this is the best bang for your buck in the area!

2026-03-11 • via Tripadvisor
M
Melissa • family_with_children • us
7
Great place for the price and location
Pros:

The staff were amazing and very helpful. The location is perfect.

Cons:

The rooms were a little shabby. Cracks in the ceiling, the chair covers are in need of cleaning. The rest of the room was clean and smelled good.

2026-03-10 • via Nuitee
A
ASTONG • solo_traveller • us
10
2026-02-22 • via Nuitee
E
Ernest • couple • us
8
2026-01-19 • via Nuitee
C
Chad • solo_traveller • us
3
Couldn't wash up, went to sleep. Woke up and left early. Cup of good coffee for the road. Not happy.
Pros:

Coffee was nice.
That was it.

Cons:

Room dirty, no towels or wash cloths to shower. Shower dirty.

2026-01-19 • via Nuitee
F
FAITH • family_with_children • us
10
2026-01-19 • via Nuitee
A
Abery • couple • us
10
2026-01-15 • via Nuitee
M
Matthew • couple • us
10
Always a good stay here and PAM is always so caring and helpful every time we stay here
Pros:

Everything

2026-01-02 • via Nuitee
D
Daykiece • couple • us
8
2026-01-02 • via Nuitee
Q
Quashawn • couple • us
10
2025-12-15 • via Nuitee
X
X9304NAjims • Couples
4
It may be cheap but you get less than you pay.
Pros:

Issues we had…

No toilet paper
Dirty dishes in the dishwasher
No dishwasher soap
Dirty frying pan
Old coffee in coffee maker
TV power plug was unplugged
HDMI to TV was unplugged
Loads of trash left next to elevator on our floor for 2 days till we asked to remove it.
Twice our door cards failed to work and I know not to put my phone near them
Top Dresser drawer wouldn’t stay closed
Coat hook on wall about to fall out
Blistering paint in bathroom.
The American flag was slightly tattered but knotted to it was the company flag.

2025-11-28 • via Tripadvisor
L
Lisa • family_with_children • us
8
Very Nice Hotel
Pros:

Check-In Was Super FAST AND FRIENDLY
PET FRIENDLY
Super Clean Comfy Beds
FREE Wash & Dry Fitness Center
Amenities: Microwave, Dishwasher, Small Range, Dishes For Use, Full Size Fridge, Shower (Wonderful Water Pressure), Full Closet, Dressers for Storage, Elevator Access, Cuisinart Toaster, Noise Wasn't An Issue, Fantastic Complementary Toiletries
Picnic Area With Grill Access

Cons:

Booking.com ADVERSED Indoor Pool...NO INDOOR POOL AT THIS LOCATION.
Fresh Towels Were Sometimes Difficult To Aquire.
No Pool.
Television Rarely Worked (Didn't Work When Weather Was Bad)

2025-11-14 • via Nuitee