Holiday Inn Express & Suites San Antonio Frost Bank Center by IHG

Hotels
•
Holiday Inn Express
8.8 (374 reviews)
2027 SE Loop 410 , San Antonio , US
+1 210-648-0016

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Maintenance issues
Inconsistent room quality
Value concerns

Categories

Cleanliness
8.44
Room cleanliness was praised but some rooms had maintenance issues.
Service
9.41
Staff received positive mentions for being friendly and accommodating.
Location
8.95
Good location with easy access to work and local amenities.
Room Quality
7.9
Some rooms had issues like strong paint smell and cleanliness concerns.
Amenities
8.93
Amenities like the breakfast buffet received positive feedback.
Value for Money
8.39
Mention of not being a great value suggests a lower perception.
Food and Beverage
9.44
Breakfast was mentioned positively, though some issues were noted.
Overall Experience
8.91
Overall experiences were mixed, with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:45

Property Description

Luxurious Amenities

The Holiday Inn Express & Suites San Antonio SE by AT&T Center offers a blend of comfort and convenience. Enjoy the outdoor pool and fitness centre during your stay. The rooms are equipped with modern amenities such as a cable TV, microwave, and refrigerator.

Convenient Location

Situated near Martindale Army Air Field, this hotel provides easy access to popular attractions like the San Antonio River Walk and The Alamo historic site. Explore the city with ease and return to the comfort of your room at the end of the day.

Exceptional Service

Experience top-notch hospitality with a 24-hour front desk and complimentary parking. Whether you are traveling for business or leisure, the Holiday Inn Express & Suites San Antonio SE by AT&T Center ensures a pleasant stay for all guests.

Book your stay now and elevate your travel experience with us!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

8.8
Based on 374 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
J
Juan Felipe • family_with_children • mx
10
Todo excelente!
Pros:

Excelente en general el Hotel! Muchas felicidades.

2026-10-13 • via Nuitee
J
Jasper • couple • us
10
The front desk called to see if everything was okay soon after I checked in. I was impressed by that
Pros:

Good

2026-10-12 • via Nuitee
M
Michelle • family_with_children • us
10
2026-10-12 • via Nuitee
J
jessica • extended_group • us
10
Pros:

The staff …. The evening front desk was amazing and kind.

Cons:

Love the property …. There was open construction around it but they canNOT help it. The hotel has no control over that.

2026-08-27 • via Nuitee
A
Alberto • family_with_children • us
10
NA
Pros:

I did like that the receptionist Tricia was very understanding, I was driving all the way from Upstate New York. But she was very nice and professional in every aspect even calling my phone number when I forget to turn off my car.

Cons:

There isn't something I did like my stay

2026-08-24 • via Nuitee
E
Esperanza • extended_group • us
9
We have stayed several times always confortable and very welcoming. This time a little disappointedi
Pros:

Breakfast very good. Variety was good. Service at desk amiable.

Cons:

A little more cleanliness. Shower heads and then their were what looked like roaches and a cricket somewhere in the room.

2026-08-06 • via Nuitee
M
McMillian • solo_traveller • us
8
Pros:

The hotel was clean and convenient

Cons:

The water never got hot.

2026-07-25 • via Nuitee
K
Khaled • couple • us
3
2026-07-12 • via Nuitee
S
Selena • family_with_children • us
8
2026-07-10 • via Nuitee
L
Lavonta • family_with_children • us
8
Cons:

poor lighting in room 415.. need to add more light i had to open the curtains to see

2026-07-07 • via Nuitee
H
Hirenkumar • family_with_children • us
10
Pros:

Excellent helpful staff and good breakfast.

Cons:

Single Elevator which was like an old one without programming so have to wait for sometime.

2026-07-02 • via Nuitee
L
Laura • couple • us
10
Lovely Night’s Stay
Pros:

Well maintained with friendly staff members. The furnishings were comfortable. The property had a fence around it that made it more secure.

2026-07-02 • via Nuitee
P
Peggy • solo_traveller • us
5
2026-06-29 • via Nuitee
D
Donna • solo_traveller • us
9
Pros:

Very close to the Alamodome but still in a quiet area, away from the big traffic and congestion area. Easy to find but have to take exit south of the hotel and double back through the neighborhood to get to the entrance. Just be aware of that. That is done with fencing against the neighborhood side for safety, I understand. Nice staff, great breakfast. All appreciated.

2026-06-12 • via Nuitee
E
Enrique • family_with_children • us
10
we slept great after 12 hours on the road!
Pros:

The location was great, it was well within city and the direction to our next destination. Breakfast was good, not great - I believe we had walked towards breakfast between 8-9, and sausage was dry and hard, eggs were barely warm and very dry, biscuits were hard,refill for coffee creamer took some time. Other than that we enjoyed our stay, would defiantly be adding this location to our go to list if we are ever in the area again.

Cons:

As stated above, just breakfast could improve some. Availability was there, but not very "fresh" as one would hope. Conditioner bottle seemed semi empty, and would not pump much out.

2026-06-12 • via Nuitee
T
Terry • couple • us
10
2026-06-11 • via Nuitee
P
Petra • family_with_children • us
10
Pros:

We love the location

2026-06-01 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-05-30 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-05-30 • via Nuitee
B
Balderas • couple • us
10
Great value, considering the short time to book. Will stay again.
Pros:

Easy to get to. And quiet.

Cons:

Everything was good.

2026-05-25 • via Nuitee