Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Sauna
Massage services
Board games/puzzles
See all facilities

Review Highlights

Pros:
Beautifully decorated
Helpful and kind staff
Clean and well-kept
Cons:
Room was cold upon arrival
Service could be more amiable

Categories

Cleanliness
9.36
Multiple mentions of cleanliness and well-kept facilities.
Service
9.83
Staff was very helpful and kind, but noted that service could be more amiable.
Location
9.37
Beautiful setting, though noted as a bit far from the center but appreciated for the quiet.
Room Quality
9.32
Rooms were spacious and comfortable, but mentioned coldness upon arrival.
Amenities
9.35
Good amenities mentioned, though facilities were limited in some aspects.
Value for Money
9.81
Guests felt it was worth the cost due to the overall experience and quality.
Food and Beverage
9.86
Breakfast was highlighted as plentiful and excellent.
Overall Experience
9.93
Guests overall had a very positive experience and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:12

Property Description

Charming Boutique Hotel Near NaBolom Museum

Gorgeous Gardens and Relaxing Sauna: Enjoy the picturesque gardens and unwind in the sauna at Guayaba Inn Boutique Hotel, offering a peaceful retreat in San Cristóbal.

Cultural Experiences and City Tours: Immerse yourself in the local culture with regular cultural afternoons and city tours arranged by the hotel, featuring visits from artists, historians, and Maya experts.

Colonial-Style Rooms with Fireplace: Experience comfort and luxury in the charming rooms with fireplaces, satellite TV, and minibars offering a selection of wines at Guayaba Inn Boutique Hotel.

Book your stay now at Guayaba Inn Boutique Hotel for a delightful blend of relaxation and cultural exploration in San Cristóbal.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 203 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.81
Food and Beverage: 9.86
Overall Experience: 9.93
N
Natalia • family_with_children • mx
10
AGRADABLE
Pros:

MUY ACOGEDOR EL LUGAR Y EL PERSONAL MUY AMABLE

Cons:

LAS SABANAS Y LAS TOALLAS

2026-05-21 • via Nuitee
R
Ruth • solo_traveller • il
10
Pros:

The staff was great and Katerina stood with her big warm smile. The lady runningthe dining room was sweet and very responsive. Hulio the manager also took care of us. And finally the guy who looked after the garden and rooms was very helpful. The room was beautiful (we were upgrade to a king). The bed very comfortable. The art on the walls was great. Location perfect. We recommend this special inn.

2026-05-18 • via Nuitee
M
Maria Teresa • solo_traveller • es
6
No nos valió la pena
Pros:

Esta lleno de plantas y flores, tienen una decoración muy bonita y el desayuno es excepcional.

Cons:

Mucha humedad en las habitaciones, tuvimos alergia todos los días, cama incómoda, muy blanda. No es tan cerca del centro. Además se les olvidó hacer la habitación un día. Nos tocó pedir en varias oportunidades que nos apuntaran en los tours porque se les olvidaba.

2026-05-11 • via Nuitee
R
Rick • couple • us
8
We enjoyed our stay
Pros:

Rooms and garden and fish pond were beautiful. Wifi was great.

Cons:

Bedside lighting was poor. Sink in bathroom only had hot water.

2026-05-10 • via Nuitee
F
FVMachado • solo_traveller • br
9
Enchanted Garden - Really a boutique hotel.
Pros:

Beautifully decorated room, garden was a marvel to walk through, staff super kind and helpful. The food was also very good. Location was great. Short walk to city center.

Cons:

Parking on the street was possible but away from the hotel entrance. For the luggage, it was a bit of a nuisance, as you cannot stop on the hotel street. Our sink was leaking so the bathroom floor would get super wet, but the cleaning staff was superb.

2026-05-07 • via Nuitee
J
Jansen • solo_traveller • nl
10
Geweldig!
Pros:

Te lief en behulpzaam personeel, ontvangen met een heerlijk gemaakt drankje en het ontbijt is echt uitstekend

2026-04-23 • via Nuitee
O
Olivera • solo_traveller • mx
10
2026-04-20 • via Nuitee
T
Thorsten • couple • de
8
2026-04-10 • via Nuitee
L
Lucia • couple • es
6
Pros:

El personal del hotel muy amable, desayuno rico y estás a 12 minutos caminando de la plaza.

Cons:

Nuestra ducha no funcionó durante nuestra estancia, a pesar que lo reportamos 3 veces el agua o salía hirviendo o helada, después de los tours y estar todo el día fuera lo que más necesitas es una buena ducha. Y en la habitación hacía frío. El último día una de las camas estaba completamente mojada por una gotera en el techo, nos cambiaron de habitación a una superior (cosa que es de agradecer) y la tina no la pudimos utilizar porque no funcionaba el tapón. Al menos la ducha fue buena. Las toallas ya merecen un cambio.

2026-04-05 • via Nuitee
C
Caleb • couple • ca
10
2026-03-28 • via Nuitee
J
John • couple • gb
9
2026-03-07 • via Nuitee
P
PT • couple • us
10
2026-01-30 • via Nuitee
S
Santiago • couple • es
9
2026-01-19 • via Nuitee
E
Elettra • family_with_children • gb
9
Great
Pros:

The place is beautiful with an amazing fireplace they could lit up anytime we wanted

Cons:

Just a bit far from the center, if you walk. But for this reason, it is also nice and quiet

2025-12-30 • via Nuitee
R
Ricardo • couple • es
7
Pros:

El desayuno está bien y el hotel es bonito.

Cons:

Había una ventana rota en el baño que no se podía cerrar y hacía frío. Para encender la chimenea había que llamar a recepción, no podías hacerlo de forma independiente.

2025-12-19 • via Nuitee
M
marta • family_with_children • es
10
Oasis en la ciudad
Pros:

Está exquisitamente decorado y la vegetación del patio es una pasada, muy limpio.Las camas y las almohadas muy cómodas.

Cons:

Las aceras del camino para ir al hotel son un poco hostiles para el peaton, estrechas y de bastante desnivel.

2025-11-26 • via Nuitee
P
Philippe • couple • fr
8
Agréable mais un service plus aimable dans un lieu aussi charmant serait apprécié
Pros:

Son confort et sa quiétude

Cons:

Personnel pas toujours aimable

2025-11-17 • via Nuitee
A
Astrid • couple • ch
10
2025-11-17 • via Nuitee
V
Victoria • couple • mx
9
Lovely place to stay and enjoy San Cristobal
Pros:

The grounds of the hotel were beautiful with all kinds of flowers and large trees. The sauna and massage were wonderful too. The staff was very helpful and kind.

Cons:

The room was cold upon our arrival. The heater took a long time to work and warm the room. The couch in the room was very uncomfortable and appeared well worn.

2025-11-03 • via Nuitee
S
Sandra • solo_traveller • de
9
Ein kleines Juwel
Pros:

Wunderschöner Innenhof, grosse Zimmer, hervorragendes Frühstück, nettes Personal. Ruhig und doch zentral gelegen. Ein Familienhotel mit Liebe eingerichtet und geführt.

2025-10-27 • via Nuitee