Premier Inn Heidelberg City Centre

Hotels
8.1 (2138 reviews)
23 Kurfürsten-Anlage , Heidelberg , de

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Luggage storage
Parking garage

Review Highlights

Pros:
Excellent central location with immediate bus/tram access and short walk to old town and train station
Friendly, welcoming 24h reception and helpful staff; luggage storage available
Good breakfast reported by many guests
Modern, spacious and clean rooms reported by several reviewers
On-site underground parking and convenience store/bakery on site
Cons:
Worn mattresses and stained/tired carpets reported in multiple rooms
Some cleanliness issues (mold in showers mentioned)
Parking fee perceived as high and complaints about billing/invoice handling
Breakfast occasionally seen as too sparse for the price and dining area can be busy
A few missing small amenities (complaints about no complimentary bottled water or tissue dispenser)

Categories

Cleanliness
7.2
Mixed reports: several guests praised clean, modern rooms, but multiple comments mention stained carpets, shower mold and generally worn textiles, lowering perceived cleanliness.
Service
8.9
Consistently positive: friendly, welcoming 24h reception, helpful staff, luggage storage and accommodating check-in praised across reviews.
Location
9.2
Very strong: repeatedly noted as central, short walk to old town and train station, immediate access to bus/tram and nearby cafés/attractions; excellent transport links.
Room Quality
7.4
Mixed: rooms described as modern and spacious by many, but several guests reported worn mattresses, tired carpet and lower-end fittings in some rooms.
Amenities
8.3
Good range: 24h reception, underground parking, in-house market/bakery, tea/coffee in rooms and luggage storage noted; some minor lacks (e.g., no complimentary bottled water, tissue dispenser).
Value for Money
6.6
Weaker: multiple complaints about high parking fees, perceived high room price for the standard, billing/invoice issues and extra costs for breakfast reduce value perception.
Food and Beverage
8.6
Generally positive: breakfast widely praised as good/very good with variety by many guests, though a few found it sparse for the price.
Overall Experience
8.6
Overall favorable: most guests report a pleasant or good stay thanks to location, breakfast and friendly staff, offset by some room/cleanliness and value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Prime Location
Premier Inn Heidelberg City Centre is conveniently located near Central Station with major attractions like Castle Heidelberg and Heidelberg University just a short distance away.

Modern Amenities
Enjoy modern comforts such as air conditioning, flat-screen TVs, and free WiFi in all rooms. Indulge in a delicious breakfast with buffet options each morning.

Friendly Service
Our bilingual staff is dedicated to ensuring your stay is enjoyable, providing helpful tips and recommendations during your visit.

Book your stay at Premier Inn Heidelberg City Centre for a memorable experience in Heidelberg.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

8.1
Based on 2138 reviews
Cleanliness: 7.2
Service: 8.9
Location: 9.2
Room Quality: 7.4
Amenities: 8.3
Value for Money: 6.6
Food and Beverage: 8.6
Overall Experience: 8.6
S
Silke • solo_traveller • de
9
Angenehmer Aufenthalt in Heidelberg
Pros:

Ein schönes modernes Hotel, ruhig trotz Tram und Straße, gut angebunden mit den Öffis in der Stadt. Bus und Tram direkt vor der Tür. Schönes Zimmer, gutes Frühstücksbuffet incl., gute Betten, gesicherter Gepäckraum, 24h Check-in

2026-10-31 • via Nuitee
R
roland • family_with_children • at
9
2026-10-31 • via Nuitee
P
Parnian • couple • de
4
2026-10-30 • via Nuitee
A
A Welch • family_with_children • gb
7
Weekday visit.
Pros:

Very close walking distance to city centre and local attractions.

Cons:

The room was too warm, and the lounge/breakfast area could get busy at times.

2026-10-30 • via Nuitee
A
Anchalee • couple • se
8
Pros:

The room is very nice and clean. Breakfast is super

2026-10-30 • via Nuitee
Y
Yvonne • family_with_children • de
9
2026-10-30 • via Nuitee
C
Carl • couple • de
7
Pros:

Good Location, very easy parking and access, 24h reception was welcoming and friendly. Room had a good size.

Cons:

The mattress was quite old and felt worn out, bedding was low quality but adequate.

2026-10-30 • via Nuitee
M
Masato • family_with_children • de
10
2026-10-29 • via Nuitee
R
Reinhard • family_with_children • de
10
Pros:

Tolles Frühstück, freundliches Personal, Happy hour an der Bar

2026-10-29 • via Nuitee
E
ESTELLE • couple • fr
9
Très bon séjour, à renouveler
Pros:

La proximité avec la vieille ville, la chambre très grande avec des fauteuils, le petit déjeuner très bon et avec beaucoup de choix.

Cons:

Un distributeur de mouchoirs en papier pourrait être présent dans la chambre mais cela un détail.

2026-10-28 • via Nuitee
J
Jens • couple • de
7
Die zwei Nächte waren o.k.
Pros:

Die Lage mit Anbindung der Öffis.Im Objekt ein Markt mit Bäcker für Frühstück ,uns genügt eine Tasse Kaffee mit Brötchen da kann man sich die 17,90€ im Hotel sparen.Parkplatz in der Tiefgarage.

Cons:

Die Matratzen waren doch sehr durchgelegen.Duschen mit Schimmel in den Ecken.20€ für den Parkplatz ist Ansichtssache,aber in Städten wahrscheinlich inzwischen auch normal.

2026-10-28 • via Nuitee
F
Friedrich Rudolf • couple • de
7
2026-10-28 • via Nuitee
M
Mustafa Taner • solo_traveller • tr
8
Pros:

Odalar yeterli ancak günlük 2 şişe su koymuyorlar. Bu önemli bir konu. Kahvaltı daha iyi ve daha fazla seçenekli olabilir, olmalı. Otelin konunu iyi. Otobüs/tramway durağının hemen arkası. Hem Heidelberg ana tren istasyonuna yakın (750 m) hem de şehir merkezine.

2026-10-27 • via Nuitee
L
Liudmila • couple • by
10
Хорошее размещение
Pros:

Отличное размещение. Крытая парковка за 20€ почти в центре города. Номер чистый, современный и большой. Есть кофе/чай. Завтрак стандартный.

Cons:

Было бы неплохо добавить бесплатную бутылку воды.

2026-10-27 • via Nuitee
R
ruth • couple • gb
8
2026-10-27 • via Nuitee
S
Sabine • solo_traveller • de
9
2026-10-27 • via Nuitee
H
hazem • solo_traveller • eg
8
2026-10-27 • via Nuitee
M
Melissa • couple • de
8
2026-10-27 • via Nuitee
H
Helmuth • couple • de
2
Sauber, Personal und Ausstattung okay - aber Frühstück zu spartanisch fürs Geld.
Pros:

Lage und Reaktion auf Bitte um ruhiges Zimmer.

Cons:

Frühstück nicht sehr reichhaltig.

2026-10-27 • via Nuitee
B
Barbara • solo_traveller • ch
7
2026-10-27 • via Nuitee