MAXX by Steigenberger Vienna

Hotels
•
MAXX
8.6 (8073 reviews)
Margaretengürtel 142 , Vienna , AT
+43 1 36163900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Overpriced for the service provided

Categories

Cleanliness
7.88
Several reviews indicated the rooms were not adequately cleaned, with specific mentions of dirty areas and unclean linens.
Service
9.35
Positive mentions of friendly and competent staff throughout multiple reviews.
Location
9.19
Consistently noted as a strong point with good transport connections and proximity to the city center.
Room Quality
8.34
Rooms were described as spacious and well-furnished, though some issues were noted regarding cleanliness.
Amenities
8.87
Amenities like breakfast and general facilities were highlighted positively.
Value for Money
7.33
Mixed reviews regarding pricing relative to quality; some felt it was overpriced given cleanliness issues.
Food and Beverage
8.88
Breakfast received positive feedback, although there were minor critiques about service quality during peak hours.
Overall Experience
8.95
Overall positive experiences with notable challenges regarding cleanliness and service discrepancies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:54

Property Description

Modern Design and Contemporary Amenities
MAXX Hotel Vienna offers rooms and suites with a sleek modern design and all the contemporary amenities you need for a comfortable stay.

Convenient Location
Centrally situated between Westbahnhof Train Station and the city centre, MAXX Hotel Vienna provides easy access to Vienna's most beautiful squares and sights, as well as a variety of shops and restaurants just steps away.

Proximity to Popular Attractions
Explore Vienna effortlessly with the Naschmarkt open-air market just 2 underground stops away and the iconic Schönbrunn Palace a mere 3 stops away. Book your stay at MAXX Hotel Vienna now for a memorable and convenient experience in the heart of Vienna.

Important information:

Please note that special conditions may apply when booking more than 5 rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.6
Based on 8073 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.19
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.33
Food and Beverage: 8.88
Overall Experience: 8.95
A
Anthony • solo_traveller • fr
7
Pros:

Propreté

2026-11-07 • via Nuitee
E
Ederer • solo_traveller • at
8
Pros:

Alles

Cons:

Das Zimmer war sehr warm

2026-11-07 • via Nuitee
A
Adrian • solo_traveller • ro
10
Pros:

The hotel is very well located, just a 2-minute walk from the tram stop and another 2 minutes from the metro station, making it very easy and quick to reach the city center. The hotel is clean, and the breakfast is excellent, with a wide variety of options. The staff are very friendly and helpful, especially Jacob at the reception, who was extremely professional and welcoming. Highly recommended!

2026-11-05 • via Nuitee
N
Nicole • couple • at
8
2026-11-05 • via Nuitee
M
Mehmet Ali • solo_traveller • tr
5
Pros:

Personel ilgili ve nazikti.

Cons:

Yorgan temiz değildi ve kötü kokuyordu. Kullanamadım. Yatak başı ve yatak örtüsü de eskimiş ve kötü görünümlüydü. Asansörlerde aşağı inmek için de oda kartına ihtiyaç var. Bu son derece gereksiz bir kısıtlama. Çıkış yaptığım gün aceleyle kartı odada unuttum ve valizimle 6. katta mahsur kaldım
Asansör girişindeki telefonla resepsiyona ulaşamadım. Bu nedenle havalimanı servisini kaçırdım. Rezervasyon yaptığımda otelin adı Maxx ... dı. Oraya gittiğimde başka isimde bir otelle karşılaştım. Resepsiyonda booking sitesinde yaptığım rezervasyon ücretinden 5 euro daha fazlasını tahsil ettiler ancak verdikleri faturada bu fazla ücretin nedeni belirli değil.

2026-11-04 • via Nuitee
L
Leonie • extended_group • at
5
Leider war unsere Erfahrung etwas durchwachsen. Beim Check-in erhielten wir eine falsche Zimmerkarte und standen plötzli
2026-11-02 • via Nuitee
H
Heike • couple • de
10
War ein toller Aufenthalt
Pros:

Tolles Frühstück, zentrale Lage

2026-11-02 • via Nuitee
A
Anna • couple • at
9
2026-11-02 • via Nuitee
B
Bernd • couple • at
9
2026-11-01 • via Nuitee
D
Dieter • solo_traveller • at
9
2026-10-31 • via Nuitee
C
Claudia • family_with_children • at
9
Pros:

Sehr gutes Frühstück

Cons:

Fernseher hat sich nachts eingeschaltet

2026-10-31 • via Nuitee
D
Dieter • solo_traveller • at
9
2026-10-31 • via Nuitee
I
Igor_K.V. • extended_group • cz
10
2026-10-30 • via Nuitee
A
Agshin • couple • az
10
Pros:

Breakfast was awesome, location is 3 min walk from metro station, very friendly staff.

2026-10-30 • via Nuitee
I
ivane • solo_traveller • ge
10
2026-10-30 • via Nuitee
I
ing • family_with_children • si
8
Priporočam.
2026-10-30 • via Nuitee
O
Oliver • family_with_children • de
8
2026-10-29 • via Nuitee
Éva • family_with_children • hu
10
Kb hatszor jártunk már itt jövőre is készülünk .
Pros:

Kiváló választékos

Cons:

A recepció lehetne gyorsabb de majd lassan bele jönnek az alkalmazottak.

2026-10-29 • via Nuitee
S
Szakács • extended_group • hu
9
2026-10-28 • via Nuitee
N
Nicole • couple • at
8
Pros:

Personal extrem freundlich und hilfsbereit. Frühstück sensationell, sehr viel Auswahl. Genug Parkplätze in der Tiefgarage.

Cons:

Leider kann man in den Zimmern keine Fenster öffnen.

2026-10-27 • via Nuitee