MAXX by Steigenberger Vienna

Hotels
•
MAXX
8.6 (7935 reviews)
Margaretengürtel 142 , Vienna , at
+43136163900

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Overpriced for the service provided

Categories

Cleanliness
7.88
Several reviews indicated the rooms were not adequately cleaned, with specific mentions of dirty areas and unclean linens.
Service
9.35
Positive mentions of friendly and competent staff throughout multiple reviews.
Location
9.19
Consistently noted as a strong point with good transport connections and proximity to the city center.
Room Quality
8.34
Rooms were described as spacious and well-furnished, though some issues were noted regarding cleanliness.
Amenities
8.87
Amenities like breakfast and general facilities were highlighted positively.
Value for Money
7.33
Mixed reviews regarding pricing relative to quality; some felt it was overpriced given cleanliness issues.
Food and Beverage
8.88
Breakfast received positive feedback, although there were minor critiques about service quality during peak hours.
Overall Experience
8.95
Overall positive experiences with notable challenges regarding cleanliness and service discrepancies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:54

Property Description

Modern Design and Contemporary Amenities
MAXX Hotel Vienna offers rooms and suites with a sleek modern design and all the contemporary amenities you need for a comfortable stay.

Convenient Location
Centrally situated between Westbahnhof Train Station and the city centre, MAXX Hotel Vienna provides easy access to Vienna's most beautiful squares and sights, as well as a variety of shops and restaurants just steps away.

Proximity to Popular Attractions
Explore Vienna effortlessly with the Naschmarkt open-air market just 2 underground stops away and the iconic Schönbrunn Palace a mere 3 stops away. Book your stay at MAXX Hotel Vienna now for a memorable and convenient experience in the heart of Vienna.

Important information:

Please note that special conditions may apply when booking more than 5 rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Adults stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 7935 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.19
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.33
Food and Beverage: 8.88
Overall Experience: 8.95
A
Anna Maria • couple • hu
9
2026-07-04 • via Nuitee
J
Judith • solo_traveller • at
8
Pros:

Schönes geräumiges Zimmer

Cons:

Straßenlärm

2026-07-04 • via Nuitee
W
Wilhelm • extended_group • de
9
Ich empfehle das Hotel weiter.
Pros:

Sehr gutes Frühstück

2026-07-03 • via Nuitee
P
Pobernel • solo_traveller • at
10
2026-07-03 • via Nuitee
R
Richard • solo_traveller • ro
9
2026-07-03 • via Nuitee
S
Simon • solo_traveller • at
8
2026-07-03 • via Nuitee
A
Alexandre • solo_traveller • de
8
2026-07-02 • via Nuitee
F
Falk • couple • de
10
Super Hotel zu tollem Preis
Pros:

Tolles Preis/Leistungs Verhältnis

2026-07-02 • via Nuitee
M
Malgorzata • family_with_children • us
6
Pros:

Bathroom was amazing

Cons:

I had to pay for space in the garage, over 200 euro, it was more then 1 night in this hotel. Parking was small so I almast damage my car

2026-07-02 • via Nuitee
M
Martin • solo_traveller • at
4
2026-07-01 • via Nuitee
A
Adam • couple • pl
9
Pobyt udany ogólnie hotel spełnił moje oczekiwania troszkę daleko od centrum ale metrem da się podjechać bez problemów.
Pros:

Dobre śniadania i miły personel możliwość przyjazdu z psem, parking w hotelu

Cons:

Słaba klimatyzacja

2026-06-30 • via Nuitee
J
Jutta • solo_traveller • de
10
Pros:

Der neue Frühstücksraum, gute Auswahl beim Frühstück, freundliches Personal, die neu gestaltete Bar und Rezept. Schnelle Erreichbarkeit zur U - Bahn.

Cons:

Fehlende Regale für Kleidung.

2026-06-30 • via Nuitee
E
Elina • family_with_children • ee
10
2026-06-30 • via Nuitee
J
Jule • family_with_children • de
9
2026-06-30 • via Nuitee
M
Michaela • couple • at
8
2026-06-29 • via Nuitee
M
Manuela • couple • de
8
2026-06-29 • via Nuitee
E
Elisabeth • solo_traveller • at
5
Pros:

Die Zimmer waren kühl,
Personal freundlich.
Frühstück sehr gut.

Cons:

Bei 3 Übernachtungen nur 1x das Zimmer gemacht.Hatten wir noch nirgens.

2026-06-29 • via Nuitee
I
Ivo • couple • hr
10
2026-06-29 • via Nuitee
M
Manuel • solo_traveller • at
1
Ich habe einen teuren Gürtel im Zimmer gelassen, die Unterkunft danach direkt kontaktiert und eine Woche suf eine Rückme
Cons:

Schlimmstes Personal das ich je erlebt habe

2026-06-28 • via Nuitee
M
Manuel • solo_traveller • at
1
2026-06-28 • via Nuitee