Aloft by Marriott Orlando Downtown

Hotels
•
Aloft
9.1 (633 reviews)
500 South Orange Avenue , Orlando , US
+1 407-380-3500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Cons:
Food and beverage options could improve
Minor issues with room amenities

Categories

Cleanliness
9.31
The hotel was clean and well-maintained as indicated by several positive reviews.
Service
9.78
The staff was consistently praised for their excellent service throughout the reviews.
Location
9.32
The hotel is in a great location downtown, close to attractions and events.
Room Quality
8.77
The rooms were described as beautiful and comfortable, with some minor issues mentioned.
Amenities
8.8
Amenities were generally viewed as satisfactory, though some guests noted missing items.
Value for Money
8.76
Standard quality for this hotel tier, as mentioned by reviewers noting the overall experience.
Food and Beverage
8.31
Some food options received negative feedback, indicating room for improvement.
Overall Experience
9.78
Overall, guests expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:33

Property Description

Modern Comfort and Convenience

Luxurious Amenities

Prime Location for Entertainment

Book your stay at Aloft Orlando now for an unforgettable experience!

Important information:

Please note the name on the reservation must match the name on credit card that is shown upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Location

Guest Reviews

9.1
Based on 633 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.78
A
Amaya • couple • us
9
2026-10-30 • via Nuitee
J
John • couple • us
10
2026-10-26 • via Nuitee
S
Sharon • couple • us
10
great stay.
Pros:

Did not eat there

2026-10-20 • via Nuitee
H
hall • family_with_children • us
10
Great time, would stay again.
Pros:

Valet was great. Front Desk was very nice. Also, bar and room services were great

2026-10-18 • via Nuitee
B
Bracero • solo_traveller • us
9
Pros:

The valet parking and the room was beautiful

Cons:

I had an experience with one of the employees that made me feel discriminated against because of my race. When I arrived, I said good morning to him, understanding that he is not obligated to respond if he does not wish to. However, he not only ignored my greeting but also gave me a displeased look. Seconds later, a woman of the same race as him said good morning, and he responded to her. The woman herself noticed the difference in his behavior and commented that what he had done was not right.

I cannot say for certain what his intentions were, but the difference in his behavior made me feel uncomfortable and discriminated against. I believe that everyone deserves to be treated with respect, regardless of their race or background.

2026-10-11 • via Nuitee
L
Lukasz • solo_traveller • pl
9
Pros:

Crew is often very nice but here they were exceptional

2026-10-09 • via Nuitee
L
Luz • couple • us
9
2026-10-08 • via Nuitee
L
Luz • couple • us
9
2026-10-08 • via Nuitee
E
Eileen • couple • us
8
2026-10-07 • via Nuitee
J
Jeff • couple • us
10
Can’t say enough nice things about how friendly the staff was!
Pros:

Location and staff were great!!

Cons:

No complaints!

2026-09-19 • via Nuitee
G
Gregory • solo_traveller • us
1
Hotel was good
Pros:

The hotel location was great

Cons:

The dog in the lobby bit my sister

2026-09-15 • via Nuitee
K
KARINA • couple • ar
10
Great choice
Pros:

The best ladies while checking in

Cons:

Nothing

2026-09-12 • via Nuitee
O
Olena • extended_group • us
5
You should make sure to refund your customers’ money on time.
Pros:

A modern, clean hotel. One of the biggest advantages is that there are no old, dirty window AC units — the hotel has a modern central air-conditioning system. The bartender at the bar was also excellent!

Cons:

They charged a deposit for the room. The entire time, the amount was showing as pending. After I checked out and left, they actually charged the money. I’ve contacted them asking for a refund, but no one has responded, so I had to dispute the charge with my bank.

A $420 deposit for just two nights is absolutely ridiculous. On top of that, there is no parking option other than valet, which costs more than $30 per day.

2026-09-12 • via Nuitee
K
Kaue • couple • us
10
2026-09-12 • via Nuitee
B
Buchanan • solo_traveller • us
6
Don't believe I got value for my stay.
Pros:

Room was ok

Cons:

No proper breakfast location

2026-09-12 • via Nuitee
L
Louis • couple • us
7
Great location, but the facilities fall short of making this a 4 star experience.
Pros:

The location is the best part of this property, even with the facilities being clean and staff was nice. Valet is super cheap, which was a nice surprise. They were kind enough to get us in a room super early, which was also amazing.

Cons:

While the facilities were clean and comfortable, everything felt a little dated. When we walked into the room the shower pan was peeling and the cushions on our sofa were pulled off for some reason. The pool was okay, even if right next to a busy road, but there are chairs placed on metal sheets that get ridiculously hot and will burn your feet.

2026-09-11 • via Nuitee
J
Jorge • solo_traveller • us
8
Cons:

Mandatory Valet parking and the cost of the parking I payed almost 60 dollars for one night of parking

2026-08-31 • via Nuitee
S
Susan • solo_traveller • us
10
2026-08-29 • via Nuitee
M
Mary • couple • us
10
The location was so great for the concert and we loved the scooters around the area. The staff and room was just what we
Pros:

I liked having available drinking water. Both in the room and in the dispenser downstairs. The pool was good and the bright colored seating.

Cons:

More affordable food options would be great but keeping the cost of the room down is more important.

2026-08-28 • via Nuitee
M
Maria • couple • cy
9
2026-08-27 • via Nuitee