Mandarin Plaza Hotel

Hotels
8.2 (541 reviews)
Archbishop Reyes Avenue Corner Escario Street , Cebu City , ph

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Facilities are old
Inconsistent food quality

Categories

Cleanliness
8.16
The rooms were reported as clean and spacious.
Service
8.63
Staff were friendly and accommodating, enhancing the overall experience.
Location
8.67
The location is convenient and close to major attractions.
Room Quality
8.12
Rooms were spacious; however, some concerns about facilities being old were noted.
Amenities
7.65
Facilities are considered old and lacking some modern conveniences.
Value for Money
8.61
The hotel offers good value for the price paid.
Food and Beverage
7.66
Breakfast was decent, but some meals were reported as unsatisfactory.
Overall Experience
8.13
Overall a pleasant stay with some minor issues that didn't overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:37

Property Description

Convenient Location
Located just a 2-minute walk from Ayala Centre Cebu, Mandarin Plaza Hotel offers easy access to shopping and entertainment options.

Modern Amenities
The hotel boasts modern, air-conditioned rooms equipped with flat-screen cable TVs, refrigerators, safes, and comfortable seating areas. Guests can enjoy hot and cold showers in the private bathrooms along with complimentary toiletries.

Relaxation and Dining
Guests can unwind by the outdoor pool, sauna, or with a rejuvenating massage. Indulge in international cuisine at the hotel's lobby lounge or savor a delicious breakfast at the on-site restaurant.

Experience comfort and convenience at Mandarin Plaza Hotel. Book now for an unforgettable stay.

Important information:

Please note:
- The hotel has the right to pre-authorize your credit card two weeks prior to your arrival.
- A fine of PHP 2000 will be imposed for smoking in non-smoking areas.
- Hotel does not accept debit cards
- Online rates available on this website are promotional and cannot be used in conjunction with other discounts.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for ₱ 1,000 per person per night when using an existing bed.
    People 11 years old and over stay for ₱ 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 541 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.13
M
Michelle • family_with_children • au
9
Pros:

Right opposite the main mall. Lovely outdoor pool with shade.

2026-05-23 • via Nuitee
G
George • solo_traveller • gb
10
I was very pleased with my stay and will gladly return again in the future.
Pros:

Cleanliness, decor and staff

2026-05-20 • via Nuitee
T
tiamzon • extended_group • ph
7
The hotel is good just a few things are missing
Pros:

Breakfast is Good, Room is clean and the location is accessible.

Cons:

They don't have toilet spray and slipper

2026-05-18 • via Nuitee
L
Lina • solo_traveller • ca
7
Pros:

Nice and clean

Cons:

Breakfast buffet is not good compared to Quest H

2026-05-18 • via Nuitee
E
Emelinda • extended_group • au
7
2026-05-12 • via Nuitee
A
Annabeth • extended_group • ca
8
2026-05-06 • via Nuitee
J
Jacopo • couple • it
10
2026-05-05 • via Nuitee
T
Thomas • solo_traveller • de
5
Sehr gute Lage. Personal meist freundlich.
Pros:

Frühstück nicht zu empfehlen.

Cons:

Kein europäischer Standard des Frühstücks.

2026-05-03 • via Nuitee
A
Armi • extended_group • gb
9
comfortable and accessible
Pros:

good location

Cons:

none

2026-04-23 • via Nuitee
D
David • couple • ph
9
Very comfortable and good value for money
Pros:

Staff were very good, room very comfortable

2026-04-22 • via Nuitee
C
CEFERINO • family_with_children • us
9
Booking charged got doubled
Pros:

facilities, breakfast

Cons:

the customer service was not helpful enough and was not able to resolve my problem of refund on double booking charge for Mar 14-15
Booking# 6300083598 and
Booking# 5022186120

2026-04-22 • via Nuitee
R
Rey • solo_traveller • ph
10
2026-04-22 • via Nuitee
A
Ania • family_with_children • pl
10
2026-04-21 • via Nuitee
R
Raquel • solo_traveller • ph
10
2026-04-20 • via Nuitee
P
Patindol • solo_traveller • ph
9
2026-04-15 • via Nuitee
D
Dara Tanya • extended_group • at
9
It’s a hotel, location, that bed is comfortable! , good buffet…. Are we staying again?… for sure!
Pros:

It’s where we wanted it to be, near where we want to go…

Cons:

Nothing

2026-04-15 • via Nuitee
E
Emelinda • extended_group • au
6
A pleasant stay
Pros:

Good location
Pleasant staff
Nice Buffet breakfast but could be improved by serving the typical Cebuano food, coffee was good though!

Cons:

The swimming pool is only up to 8pm
The hotel charge for extra towel
The towel is so worn out , not white anymore.
There is no bidet in the toilet
The rooms are quite rundown, considering it is Mandarin
The take away breakfast are from Mac Donalds

2026-04-15 • via Nuitee
T
tsubasa • couple • jp
5
無し
Pros:

好立地

Cons:

無い

2026-04-15 • via Nuitee
麗蓉 • extended_group • tw
5
唯一的好處是百貨公司很近
Pros:

床很舒服，服務態度好

Cons:

該飯店人員忘了補充拖鞋面紙跟沐浴乳

2026-04-12 • via Nuitee
T
Takeuchi • couple • jp
10
最高
Pros:

毎回アメニティが交換され、清潔な部屋だった。高い階層だったが値段はリーズナブル。Ayala centerに徒歩5分ほどなので、立地もいい。

Cons:

特にない。

2026-04-06 • via Nuitee