TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

Hotels
7.2 (842 reviews)
Belgrave Road , Torquay , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Good amenities
Cons:
Poor cleanliness
Tired room quality
Negative experiences with service

Categories

Cleanliness
6.35
Carpet is filthy and apartments are often tired and have issues.
Service
7.82
Friendly staff overall, though some reviews mentioned rudeness.
Location
8.35
Good location with close amenities and convenient access.
Room Quality
5.81
Apartments are cold and show signs of wear and tear.
Amenities
7.84
Good pool facilities and entertainment options for kids.
Value for Money
7.3
Overall reasonable for the price, despite some important issues.
Food and Beverage
7.35
Food is reasonably priced with good quality options.
Overall Experience
6.82
Disappointing stay due to lack of children's activities and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:02

Property Description

Luxurious Leisure Facilities
The Victoria Hotel boasts extensive leisure facilities, including indoor and outdoor pools, a luxury spa, and a gym. Guests can unwind in the sauna, steam room, and hot tub, or enjoy a game of 10-pin bowling, pool, or ping-pong.

Fine Dining Experience
Indulge in buffet-style breakfasts, elegant evening meals, and a la carte choices at the glass-domed roof restaurant. The Windsor Bar offers a delightful terrace, while afternoon tea can be enjoyed in the conservatory.

Entertainment and Activities
From vibrant evening entertainment at the Starlight Bar to a daily activities programme featuring snorkeling and aerobics, there's never a dull moment at The Victoria Hotel. Book now for a memorable stay by the sea!

Important information:

Please note that the fitness center, spa and wellness center are available to guests for an additional charge.

Please note that the hotel does not accept American Express cards for payment.

Please note that the hotel is nonsmoking throughout.

Please note that this property cannot accommodate hen and stag parties.

Reservations which appear to be party bookings must be pre-approved by the hotel, prior to booking.

Please note, rooms will only sleep the number of people specified. Additional guests in rooms are not permitted.

Please note that lead guest must be 18 years or older.

For the safe enjoyment of all our pool users, a maximum of 2 children under the age of 12, per adult, will be allowed into the pools.

Anyone aged 16 years or over can bring in a maximum of 2 children under 12 years and 2 additional children aged between 12 & 15 years (a maximum of 4 accompanying children in total).Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

7.2
Based on 842 reviews
Cleanliness: 6.35
Service: 7.82
Location: 8.35
Room Quality: 5.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 6.82
S
Stewart • couple • gb
5
2026-09-14 • via Nuitee
S
Steven • family_with_children • gb
8
2026-09-08 • via Nuitee
M
Moulds • solo_traveller • gb
6
2026-09-04 • via Nuitee
H
Hayley • family_with_children • gb
7
Pros:

I liked both the indoor and outdoor pools, the life guard staff were all very helpful and friendly. The food was also really good.

Cons:

I didn’t like that you had to pay extra for the bowling, when you pay quite a lot to stay you’d think that would be free. The arcade games also don’t last very long compared to other arcades, so is a bit of a money pit.

2026-09-02 • via Nuitee
L
lee • couple • gb
7
Decent stay at a well located hotel. Good for children.
Pros:

Good location, good breadth of activity for children.

Cons:

Rooms require a bit of an update, when cleaning the room I’d have expected a bedding change not re-using old and a few items did not work. These were rectified after a day.

2026-09-01 • via Nuitee
C
Camara • solo_traveller • gb
10
2026-09-01 • via Nuitee
M
Marie • solo_traveller • gb
9
Pros:

Plenty to do for the whole family

Cons:

No lifts and booked a family room with two small children and having a pram was a nightmare so many steps and stair to get around to the facilities and stated children's ages on booking and was not informed there would be no lifts. We also stayed 2 nights and 5 people only 2 towels left for us and room was not cleaned or topped up during our stay and not enough toilet paper but the facilities and entertainment was really good and the food .

2026-08-31 • via Nuitee
A
Ashley • family_with_children • gb
4
2026-08-31 • via Nuitee
C
Cristian-Constantin • couple • gb
6
2026-08-31 • via Nuitee
L
Lauren • solo_traveller • gb
10
Pros:

Everything SO much to do for the kids and adults!

Cons:

Going home

2026-08-31 • via Nuitee
G
Georgiana • solo_traveller • ro
6
Can be better if will be renovated
Pros:

Location of the hotel. Entertainment in the evening at the bar.

Cons:

Lift out of service and we had the room on the 3rd floor. Everything in the bathroom old. Stairs carpet need to be change.

2026-08-30 • via Nuitee
G
Griffin • solo_traveller • gb
9
Pros:

The facilities

Cons:

Where it was situated

2026-08-29 • via Nuitee
P
Promil • family_with_children • gb
7
2026-08-29 • via Nuitee
J
J • family_with_children • gb
1
Not a good stay experience in this resort. Had to cut short our stay due to this.
Pros:

Breakfast average.
Games room, indoor pool.

Cons:

No modernization.
Very Uncomfortable beds.
Fans provided not helping with air circulation.
Cramped bathrooms.
Expensive parking.

2026-08-28 • via Nuitee
L
Lovely • family_with_children • gb
10
Comfortable and affordable
Pros:

I was extremely clean, cooperative staff, comfortable,environment was very good, everyone should visit the hotel and have the good experience.

2026-08-27 • via Nuitee
K
Kinjal • solo_traveller • gb
10
2026-08-25 • via Nuitee
M
Miclea • solo_traveller • gb
7
Pros:

staff not very pleasant, got some problems whit music

2026-08-24 • via Nuitee
A
Abhishek • family_with_children • gb
5
Cons:

It’s old room . No ac room .that are provided small table fan . No good . Hot room inside .

2026-08-24 • via Nuitee
K
Karmjit • family_with_children • gb
8
2026-08-24 • via Nuitee
S
Spencer • family_with_children • gb
9
2026-08-23 • via Nuitee