Crowne Plaza Nanjing Jiangning by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (79 reviews)
No.9, East Jiahu Road , Nanjing , CN

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Excellent breakfast variety
Helpful, attentive staff (named staff praised)
Spotless rooms and daily housekeeping
Great location with lake views
Spacious, well-equipped rooms
Modern gym and functional sports facilities
Indoor non-smoking environment
Cons:
High laundry/dry-cleaning prices
Pool is a bit small
Occasional front-desk service issues and limited English from some staff
Gym temperature could be improved

Categories

Cleanliness
9.4
Multiple reviews describe rooms as 'spotless' with daily housekeeping and attentive upkeep; cleanliness is a standout.
Service
9.2
Staff repeatedly praised by name for warm, helpful and professional service; occasional front-desk shortcomings and language gaps noted but overall service is very strong.
Location
9
Described as 'super' location with many nearby restaurants (and even McDonald's) and attractive lake views — very convenient.
Room Quality
9
Rooms noted as spacious, well-equipped (studio-sized), with great lake views; minor humidity issue was resolved when requested.
Amenities
8.6
Modern gym and functional sports equipment praised; pool is available but described as a bit small; indoor non-smoking environment appreciated.
Value for Money
7.2
Generally positive stay value, but high laundry and dry-cleaning prices were repeatedly called out as a significant negative for value.
Food and Beverage
9
Breakfast buffet receives strong praise for variety (Thai, European, Chinese, salads) and quality; several guests mention good morning meals.
Overall Experience
9
Most guests report a very positive overall stay, recommending the hotel and citing cleanliness, service and location as highlights; minor issues do not overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxurious Amenities and Services

Crowne Plaza Nanjing boasts an array of luxurious amenities, including an indoor pool, spa center, fitness center, and business center. Free Wi-Fi is available throughout the property, ensuring guests stay connected and productive during their stay.

Convenient Location and Accessibility

Situated in Jiangning district, the hotel is in close proximity to key attractions such as the Jiangning Exhibition Centre and Shengtai Road Subway Station. With easy access to transportation hubs like Nanjing South Railway Station and Nanjing Lukou International Airport, exploring the city is a breeze.

Diverse Dining Options

Indulge in a culinary journey at the hotel's various dining establishments. From international buffets at L Café to exquisite Chinese cuisine at Bai Jia Lau, guests can savor a wide range of flavors. The Jade Tea Lounge and Watts Restaurant & Bar offer relaxing settings for enjoying a refreshing drink or a delicious meal.

Experience luxury and convenience at Crowne Plaza Nanjing - book your stay now for an unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Swimming pool: Closed from Tue, Dec 1, 2026 until Sun, Feb 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NKG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 79 reviews
Cleanliness: 9.4
Service: 9.2
Location: 9
Room Quality: 9
Amenities: 8.6
Value for Money: 7.2
Food and Beverage: 9
Overall Experience: 9
S
sahar • extended_group • dk
10
Pros:

Everything is very good

2026-10-31 • via Nuitee
M
Michal • solo_traveller • pl
9
Dobry hotel w dobrej lokalizacji
Pros:

Lokalizacja super, jedzenie super. Siłownia i basen tez eleganckie. W sumie to wszystko mi się podobało. Byłem z kolegami na delegacji i każdy miał wielki, dobrze wyposażony pokój rozmiaru kawalerki, nikt nie narzekał. Obsługa była pomocna i ogarnięta.

Cons:

Ceny za pralnię i suszarnie to żart, chyba 25Y za parę skarpet i 30 Y za jedną koszulkę. Żeby zrobić pranie po tygodniu l, trzeba by wydać dobre kilkaset RMB. Gdyby nie to, byłoby idealnie.

2026-10-28 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-10-22 • via Nuitee
A
Antoniostepanio • solo_traveller • ca
9
Pros:

Lots of different options for breakfast buffet -style, the gym is quite modern, helpful staff (they changed my room because the initial was very humid)

Cons:

Not all staff speaks English but there was always someone who did so it's not a big problem

2026-10-13 • via Nuitee
M
Massimiliano • solo_traveller • it
9
Pros:

buona colazione, vista lago

2026-09-19 • via Nuitee
C
Chaimae • solo_traveller • ma
7
2026-09-06 • via Nuitee
D
Davaajamts • couple • mn
9
2026-09-03 • via Nuitee
J
Jeff • couple • sg
9
2026-06-11 • via Nuitee
M
Melbyn1 • Business • Wetzikon
10
Nice
Pros:

I'm on a 4 weeks business trip and stay in this Hotel. Nice spacious room with a great view to the lake on 15th floor. Thanks to Zhao Wuzhi for keeping my room clean and me hydrated.

2026-06-09 • via Tripadvisor
C
charlesnL2038IK • Couples
10
Great place to stay in nanjing- thanks Feng Shuxia
Pros:

The hotel is well placed. There is plenty of restaurent nearby and even a McDonalds. The morning breakfast is great , usually you a choice of many types of salad , thai , European and chinese options. The staff at the restaurant , sport center and room services are extremely courteous and provide exceptional services. The pool is a little small but usually i did not see a lot of people there. The sports equipments are functional and i have been able to maintain my daily routines without issues. The rooms are clean and service is done everyday. The only things that need improvement is the front desk service and the temperature in the gym. I really enjoyed my stay at the hotel and will most probably comeback.

2026-05-27 • via Tripadvisor
R
Roop • solo_traveller • ae
6
2026-05-18 • via Nuitee
M
Meander64668777337 • Business
10
Spotless room and wonderful service – thank you, Cai Li!
Pros:

I had a fantastic experience during my stay. The room was impeccably clean, and every detail was thoughtfully taken care of. What truly stood out was the warm and attentive service. Cai Li went above and beyond to make sure I had everything I needed, always with a kind and professional attitude.

If you're looking for a place where cleanliness and guest satisfaction are clearly top priorities, this is it. Highly recommended!

Thank you again, Cai Li, for making my stay so pleasant. Keep up the great work!

2026-05-11 • via Tripadvisor
Y
Yung cing • couple • tw
10
Pros:

酒店環境設施都很棒!尤其是室內禁菸的酒店 少見喔!

2026-05-09 • via Nuitee
F
Filip • solo_traveller • sk
9
2026-05-03 • via Nuitee
J
Juraj • solo_traveller • sk
7
But I was satisfied
Pros:

Locality, breakfast, helpfull staff

Cons:

Found two nails on carpet (not mine, no big deal), food robot trapped in rags

2026-04-16 • via Nuitee
M
Meihong • solo_traveller • gb
7
Pros:

Breakfast

Cons:

Price quite high considering location!

2026-04-15 • via Nuitee
徐 • couple • tw
8
Pros:

餐點

Cons:

空調

2026-04-13 • via Nuitee
3
391johan • Business • Stockholm
6
Good location. Nice but old
Pros:

It’s a luxury hotel but feels old. Strong 80s vibe
Breakfast is ok but westerns will be missing some things
Gym is moderns and good
The pool is large but in real need of renovation
Location is perfect. 50 meters to shopping in nanjing road , 200 m to people’s square and MTR
Don’t expect much English channels on the TV

2026-03-20 • via Tripadvisor
B
BIN • solo_traveller • cn
10
2026-01-31 • via Nuitee
R
Rino • solo_traveller • it
9
2026-01-25 • via Nuitee