Renaissance Santiago by Marriott

Hotels
Renaissance Hotels & Resorts
8.4 (495 reviews)
Avenida Presidente Kennedy 4700 , Santiago , cl

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness concerns
Limited amenities access
High prices

Categories

Cleanliness
7.31
Cleanliness issues mentioned regarding negative experiences with the facilities.
Service
9.28
Generally positive feedback on staff, especially from specific individuals who provided excellent service.
Location
8.82
Good location with spacious rooms and nice views mentioned in reviews.
Room Quality
8.27
Room quality generally positive but with comments regarding AC ventilation and noise from events.
Amenities
8.8
Amenities available but some limitations noted regarding access during private functions.
Value for Money
7.76
Concerns about pricing being high for the services provided.
Food and Beverage
8.31
Food quality mentioned as basic but adequate; breakfast could offer more variety.
Overall Experience
8.68
Mixed feelings with both positive experiences and significant issues that impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:57

Property Description

Luxurious Accommodations

Renaissance Santiago Hotel offers beautifully decorated rooms with elegant carpets, modern art, and stunning views of the city or mountains. Each room is equipped with top-notch amenities, ensuring a comfortable stay.

Gastronomic Delights

Indulge in a culinary journey at the hotel's three restaurants offering a variety of cuisines, from international to Asian. Enjoy a drink at the D-Bar & Lounge Bar or Kaitek Cafe Bar Terrace, or savor fresh produce from the Organic Garden.

Relaxation and Recreation

Unwind at the Elential spa or stay active at the fitness and wellness center. Take a dip in the seasonal outdoor pool or practice your swing at the putting green golf. With 24-hour front desk assistance and convenient access to nearby attractions, Renaissance Santiago Hotel promises a memorable stay.

Ready to experience luxury and comfort at Renaissance Santiago Hotel? Book your stay now for an unforgettable getaway.

Important information:

Renaissance Santiago Hotel, belongs to the diverse portfolio of Marriott brands and its Marriott Bonvoy program. The hotel offers a seasonal outdoor pool and free Wi-Fi in Santiago. Parque Arauco shopping center is just 2297 feet from the hotel.

Renaissance Santiago Hotel has been awarded the Leed Gold Certification.

The rooms have a contemporary and sophisticated décor, Internet, cable TV and air conditioning.
Privileged Mountain View

The Hotel has 3 restaurants: Catae (International cuisine), Shinsei (Nikkei) and Sky Bar Ky (Asian Food). The Hotel also have a D-Bar & Lounge Bar, Kaitek Cafe Bar Terrace, putting green golf and an Organic Garden.
Guests can make use of the onsite of the Elential spa, fitness and wellness center.
Renaissance Santiago Hotel provides 24-hour front desk assistance. There is a garden and a elevator on the property.

Arturo Merino Benítez International Airport is located 15 mi away from the hotel. Valle Nevado ski resort is 34 mi from Renaissance Santiago Hotel. Paid private parking is possible on site, without reservation.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.4
Based on 495 reviews
Cleanliness: 7.31
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.68
P
Pablo Luiz couple br
10
2026-08-22 via Nuitee
M
Mónica couple br
7
2026-08-19 via Nuitee
C
Claudiomiro couple br
6
Localização boa é ótimo atendimento, mas não vale o valor.
Pros:

Atendimento dos funcionários muito bom

Cons:

A cama em um dos lados extremamente desconfortável…
Ar condicionado central só funciona se ligar para recepção para ajustar, no painel do quarto não funciona

2026-08-18 via Nuitee
K
Katherine solo_traveller cl
10
Excelente experiencia
Pros:

Cómodo, la comida deliciosa , personal muy amable

2026-08-16 via Nuitee
E
Eliane family_with_children br
7
Bom mas não é 5 estrelas
Pros:

O Hotel de fato é bastante limpo e bonito.Sua localização gostamos bastante, o bairro é seguro e possui bastante restaurante na sua redondeza.

Cons:

Acredito que por ser um hotel cinco estrelas alguns detalhes me chamaram a atenção, primeiro de tudo, chegamos e ninguém levou nossas malas ao quarto, já estive em hotéis de menos estrelas que possuíam o serviço. Também não repuseram a agua no quarto, tive que ligar duas vezes para ser atendida depois de um dia exaustivo de passeio.Vi vários elogios do Café da manhã mas não achei nada de espetacular, esperava mais por ser um hotel 5 estrelas.

2026-08-12 via Nuitee
D
Daniel couple br
9
2026-08-07 via Nuitee
G
GUTIERREZ couple cl
10
Superó mis espectativas
Pros:

El sauna. El longe

2026-08-02 via Nuitee
C
Carla couple cl
8
2026-08-02 via Nuitee
R
Ramón solo_traveller cl
2
Para el valor pagado, encuentro mejores opciones con el mismo sector
Pros:

Desayuno y ubicación

Cons:

La pésima relación precio calidad

2026-07-20 via Nuitee
B
BONJORNO solo_traveller br
10
2026-07-18 via Nuitee
D
Diego Ignacio couple cl
9
Puro relajo
Pros:

los masajes

Cons:

el porte de la cama

2026-07-15 via Nuitee
G
Gabriel solo_traveller br
10
Pros:

Tudo. Simplesmente perfeito.

Cons:

Tudo perfeito. Nada a reclamar.

2026-07-14 via Nuitee
R
Rosanna couple cl
1
2026-07-12 via Nuitee
F
Felippe solo_traveller br
9
2026-07-10 via Nuitee
Y
Yu-Fang couple au
7
Very average for the money we spent
Pros:

Not sure

Cons:

The food in the lounge was limited, not worth paying extra to have lounge access

2026-07-05 via Nuitee
G
Gonzalo solo_traveller cl
8
2026-06-16 via Nuitee
A
Ariel solo_traveller cl
10
2026-06-09 via Nuitee
F
Francisco solo_traveller cl
8
Pros:

Buen hotel. Buen SpA.

Cons:

Restaurante no tan bueno.

2026-06-08 via Nuitee
Z
Zeynep couple nl
9
2026-05-09 via Nuitee
E
Elizabeth couple mx
10
Muy cómodo, bonito, excelentes restaurantes y personal muy servicial.
Pros:

Muy bonito hotel y recámaras muy cómodas, los restaurantes increíbles y el personal muy servicial.

2026-05-07 via Nuitee