TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

Hotels
7.8 (686 reviews)
Chestnut Avenue , Torquay , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great food options
Cons:
Outdated room
Few vegetarian options

Categories

Cleanliness
7.66
The room was huge and really clean.
Service
8.63
All staff were really friendly and helpful.
Location
7.67
Great location close to station and sea front.
Room Quality
7.12
The room was spacious but a bit outdated and tired.
Amenities
8.15
Lovely warm swim, great steam n sauna available.
Value for Money
7.61
Exceptional value for the spa break.
Food and Beverage
8.16
Dinner was fantastic and breakfast had a good choice.
Overall Experience
7.43
Overall it was a fantastic stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:59

Property Description

Luxurious Amenities
The TLH Toorak Hotel offers access to a luxury spa, indoor and outdoor swimming pools, and a gym, providing guests with a truly indulgent experience during their stay.

Delicious Dining Options
Guests can enjoy buffet-style breakfasts with full English or continental choices, as well as table d'hôte meals and a la carte options in the evenings, ensuring a variety of delicious dining experiences throughout the day.

Fun-Filled Leisure Activities
From a sauna, steam room, and hot tub to a games area with 10-pin bowling, pool, and ping-pong tables, guests have a plethora of leisure facilities to keep them entertained. Additionally, a range of daytime activities such as aerobics, craft mornings, and dancing are available for guests to enjoy.

Experience luxury, delicious dining, and endless entertainment at TLH Toorak Hotel. Book your stay now!

Important information:

The leisure facilities are not exclusively Adults Only, as other hotels have access.

Please note that the fitness center, spa and wellness center are available to guests for an additional charge.

Please note that the hotel does not accept American Express cards for payment.

Please note that the hotel is nonsmoking throughout.

Please note that this property cannot accommodate hen and stag parties. Reservations which appear as party bookings must be pre-approved by the hotel, prior to booking.

Please note, rooms will only sleep the number of people specified. Additional guests in rooms are not permitted.

Please note that the lead guest must be 18 years or older.

Please note, for safety reasons, a maximum of 2 children under the age of 12, per adult, will be allowed into the pools. Anyone aged 16 years or over can bring in a maximum of 2 children under 12 years and 2 additional children aged between 12 and 15 years (a maximum of 4 accompanying children in total).Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

7.8
Based on 686 reviews
Cleanliness: 7.66
Service: 8.63
Location: 7.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.43
S
shootingstar3006 • solo_traveller • gb
10
2026-09-18 • via Nuitee
B
Beverley • family_with_children • gb
3
Pros:

Nothing

2026-09-16 • via Nuitee
D
Dawn • solo_traveller • gb
6
Moderate comfort
Pros:

Location was OK. Everything else just OK. Nothing particularly good. Reception staff very helpful.

Cons:

Bit dated. Bed had dips in mattress. Wardrobe door hanging off. Only 1 night stay so OK for what we needed.

2026-09-15 • via Nuitee
A
Alan • couple • gb
4
Poor , bad , rubbish , never exasperated a place that seemed to hate the fact I booked with “You “
Pros:

Breakfast very poor No fresh fruit only tinned , eggs and toast only other items worth eating, got off to bad start by reception saying we didn’t have free parking Bowe booked with Booking. Com . We had a terrible room with terrible uncomfortable bed and disgusting curtains. Room 150 Toorak , we also had to pay for use of gym

Cons:

Everything , I don’t understand everyone gave good reviews

2026-09-13 • via Nuitee
C
Cheryl • solo_traveller • gb
1
2026-09-12 • via Nuitee
A
Andrew • couple • gb
10
Far exceeded expectations.
Pros:

Friendliness of the staff.Quality of the food.Cleanliness of the hotel.
Location.

Cons:

Nothing.

2026-09-12 • via Nuitee
D
Darron • couple • gb
9
Great location and good breakfast very clean
Pros:

Great location very clean and welcoming

Cons:

Could do with an update in some areas

2026-09-09 • via Nuitee
P
Pieraccini • solo_traveller • gb
7
Pleasent
Pros:

Good pools nice food

Cons:

Everything closed to early, not enough staff around

2026-09-08 • via Nuitee
A
Alan • couple • gb
7
2026-09-08 • via Nuitee
S
Spiwe • solo_traveller • gb
4
The place could do with modernisation the carpets were old and dirty.
Pros:

Beds were comfortable

Cons:

The place smelled of smoke especially in the lift.

2026-09-07 • via Nuitee
L
Lucy • solo_traveller • gb
3
Never again.
Pros:

Not a lot

Cons:

It was dated, tatty, the windows in our bedroom were black, noisy, swimming pool was dirty and freezing.

2026-09-07 • via Nuitee
A
Adam • couple • gb
1
Rubbish
Pros:

Bed was comfy

Cons:

Everything was old and dated, windows falling apart holes in floor and ceiling above bed
Bathroom floor all pulled up

2026-09-07 • via Nuitee
K
KEVIN • solo_traveller • gb
7
Torquay hotel review
Pros:

Hotel, complex with the indoor swimming pool & gym is good

Cons:

Everything was average, not a stand out hotel, bit basit, but with use of pool, jacuzzi & gym, made up the stay good

2026-09-07 • via Nuitee
P
Penny • couple • gb
5
Wasn’t overpriced but needs some TLC
Pros:

Breakfast was acceptable. Swimming pool was a good size and the jacuzzi was good.

Cons:

Place looks very tired and in bad state of repair in places. Window frames were rotten and single glazed, so traffic seemed quite loud at night. Even the floor on the long trek to the leisure facilities felt rotten underfoot, with definite holes in places.
Doors all felt sticky and looked dirty.
Seemed to be popular with bowlers and groups of older people there for dancing and entertainment.

2026-09-07 • via Nuitee
H
Hutton-Smith • solo_traveller • gb
5
Pros:

Pool, breakfast.

Cons:

The carpark sign in at reception is pointless. Why tell the receptionist your reg and details just for you to have type this in yourself on another screen??

The window frame was rotten, wallpaper falling off, no fridge, no smart TV, no USB sockets, no shampoo or shower gel. Lights were noisy.

Our wedding invite reference number took us to the website that was almost twice the price of booking.com. I had assumed, if anything, that wedding guests/booking directly would have been cheaper.

Found Inna - the Abby restaurant 'supervisor or manger' to be rude and very unfriendly.

2026-09-06 • via Nuitee
S
Shirleen • solo_traveller • gb
10
Very nice
Pros:

Very friendly and helpful staff.
The room was a very spacious double bed room with terrace.
The room and hotel in general was clean.
Lovely breakfast.
My 12 yr old son loved the onsite arcade and bowling.
Good location for the beach, ferry and high street shops
My son and I spent 3 nights and we really had a good experience.

2026-09-05 • via Nuitee
N
Naeimeh • family_with_children • gb
10
2026-09-04 • via Nuitee
J
Janet • solo_traveller • gb
9
Pros:

Great swimmimg pool & sauna

Cons:

A little tired in places

2026-09-03 • via Nuitee
S
sharon • extended_group • gb
6
Ok but hotel needs a re-fresh
Pros:

Good facilities

Cons:

Very dated and needs a bit of tlc

2026-09-02 • via Nuitee
V
Vanessa • solo_traveller • gb
5
Pros:

Breakfast.

Cons:

Outdated, dirty, indoor pool cold, beds uncomfortable, staff miserable.

2026-08-31 • via Nuitee