Hotel Mansion

Hotels
8.2 (2543 reviews)
Prins Hendrikkade 123 , Amsterdam , NL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Excellent central location close to Centraal Station
Friendly, helpful staff
Many guests found rooms clean, comfortable and spacious
Perceived good value for the price
Cons:
No hotel restaurant/breakfast — limited F&B options
Inconsistent room sizes and small beds reported by several guests
Occasional maintenance issues (drainage, cracked sink, toilets not flushing well, damp odour)
A few reports of inattentive or unfriendly check-in staff

Categories

Cleanliness
7.8
Generally reported as clean with daily cleaning and satisfactory hygiene, but several guests noted issues (damp/odour in some rooms, a soaked carpet after drainage problems, and some rundown fixtures).
Service
9
Staff frequently described as very friendly and helpful at the front desk; a few isolated reports of inattentive or unfriendly check-in encounters, but overall service sentiment is strongly positive.
Location
9.7
Consistently praised as superbly central and very close to Amsterdam Centraal Station and major attractions; frequently cited as the hotel's main strength.
Room Quality
7.6
Mixed reports: many guests found rooms comfortable, spacious and well-equipped, while others reported very small rooms, small/tiny beds, lack of view, or maintenance issues (cracked sink, poor toilet flushing, blocked shower drainage).
Amenities
7.5
Limited on-site amenities for food (no restaurant or breakfast service in many cases). Some positive notes about in-room conveniences (coffee machine with capsules, fridge, iron, kettle in some rooms), but inconsistency reported.
Value for Money
8.6
Frequently described as good value or correct for the price; guests note it's a budget/cheap option and generally meets expectations given the rate.
Food and Beverage
6.5
Noted weakness: multiple guests expected breakfast or on-site dining but found none (no café/restaurant), with limited nearby breakfast options; low sentiment overall for F&B.
Overall Experience
8.9
Overall positive guest experience: many reviewers recommend the hotel, citing comfort, cleanliness, great location and friendly staff, despite some room-size and amenity limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:02

Property Description

Central Location

Hotel Mansion, ideally situated in Amsterdam, is a stone's throw away from Central Station and NEMO Science Center, making it a perfect choice for travelers looking to explore the city easily.

Convenient Amenities

Enjoy modern amenities such as free Wi-Fi, flat-screen TVs, and safety deposit boxes in the comfort of your room. The 24-hour front desk, ticket service, and tour desk ensure a hassle-free stay.

Nearby Attractions

With Dam Square, Leidse Square, and Amsterdam's library in close proximity, Hotel Mansion provides easy access to the city's popular landmarks and attractions.

Book your stay at Hotel Mansion now and experience the perfect blend of comfort and convenience during your Amsterdam adventure.

Important information:

Credit cards are used only to a guarantee for your reservation.

Please note that when booking 5 rooms or more different policies apply. In this case hotel reserves the right to ask a prepayment as a guarantee of the reservation. The prepayment amount is 50% of the total reservation value, acceptable by bank transfer only.

Please note that such reservation will not be confirmed till the hotel receives the prepayment. In case of no-show for non refundable reservation, if no communication is conducted of guest arriving later than actual arrival date, hotel is not obliged to keep the room on hold longer than the actual arrival date/night.

Please note that guests are required to show the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.2
Based on 2543 reviews
Cleanliness: 7.8
Service: 9
Location: 9.7
Room Quality: 7.6
Amenities: 7.5
Value for Money: 8.6
Food and Beverage: 6.5
Overall Experience: 8.9
P
Pooja • couple • gb
9
Definitely recommend staying at this hotel.
Pros:

Location, friendly staff, decent size room.

Cons:

Shower pressure was too slow.

2026-10-14 • via Nuitee
K
Kirianawa • couple • pl
8
The only thing that was a little uncomfortable is the mattress on the bed. The bedsheet slithers down because the mattre
2026-10-13 • via Nuitee
A
Agui • couple • br
8
Pros:

Localização excelente e staff muito atencioso.

Cons:

O banheiro é muito pequer, o vaso está mal localizado.

2026-10-12 • via Nuitee
J
Jon • couple • us
10
2026-10-11 • via Nuitee
G
Gabrielė • couple • lt
9
2026-10-10 • via Nuitee
N
nicola • solo_traveller • gb
9
Pros:

Location excellent, clean and bed was comfortable

Cons:

Breakfast would have been a good option to have but they don't offer any. Room was clean but a little dated

2026-10-09 • via Nuitee
J
Jan • couple • nl
6
Pros:

Clean, good location.

Cons:

Room 804 is literally under the walkway of a hall in the basement, you can hear anyone or anything walking on top of your room… horrible.

2026-10-09 • via Nuitee
G
Giuliano • couple • br
10
2026-10-09 • via Nuitee
L
Laura • solo_traveller • fr
9
2026-10-08 • via Nuitee
M
muhammed Bilal • solo_traveller • tr
10
2026-10-07 • via Nuitee
M
Mars • solo_traveller • us
10
Pros:

Awesome spot and the front desk man helped me for over an hour to find my phone when I had lost it!

Cons:

Nothing

2026-09-19 • via Nuitee
L
leonardo • couple • co
10
Muchas gracias
Pros:

La ubicación

Cons:

La habitación en el sótano

2026-09-18 • via Nuitee
A
Abdalla • solo_traveller • kw
10
2026-09-17 • via Nuitee
A
Andreas • family_with_children • de
5
2026-09-16 • via Nuitee
N
Neil • extended_group • gb
7
2026-09-16 • via Nuitee
G
Giulio • couple • it
6
2026-09-14 • via Nuitee
J
Jyh-Shyuer • solo_traveller • us
9
Pros:

The room was really spacious, and the AC worked great. The surrounding area is pleasant to walk around and has much less cigarette smoke. It’s also close to the central station.

2026-09-13 • via Nuitee
P
Paulo • couple • be
10
2026-09-13 • via Nuitee
S
Sappert • couple • at
6
Cons:

Zimmer Upgrade unter der Dachschräge

2026-09-12 • via Nuitee
N
Nasini • couple • it
8
Pros:

Posizione e terrazzino sul tetto

Cons:

Per andare te sulla parte sx del letto bisognava attraversarlo…

2026-09-12 • via Nuitee