Hotel Pai

Hotels
8.3 (930 reviews)
Via Pai Di Sotto, 80 , Torri del Benaco , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location near the lake
Friendly and helpful staff
Cons:
Cleanliness issues reported
Parking difficulties mentioned

Categories

Cleanliness
6.63
Some reviews mentioned issues regarding cleanliness.
Service
9.1
Positive sentiment regarding the service, with many mentions of helpful and friendly staff.
Location
9.64
Frequent mentions of an excellent location right by the lake.
Room Quality
8.09
Generally positive sentiments, but some comments mentioned that the rooms were small and outdated.
Amenities
8.62
Good amenities were mentioned, although some suggestions for improvement were noted.
Value for Money
8.08
Generally favorable, although some concerns about parking may affect perceived value.
Food and Beverage
8.13
Positive feedback on breakfast and dining options, with room for improvement suggested.
Overall Experience
8.1
A mix of positive experiences noted, but some significant concerns raised that could impact the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:25

Property Description

Lake Views and Panoramic Terrace Restaurant
Enjoy stunning views of Lake Garda from our antique rooms and dine at our panoramic terrace restaurant, indulging in local fish specialties.

Individually Stylized Rooms
Experience our uniquely decorated, air-conditioned rooms featuring antique furnishings and beamed ceilings. Relax and unwind with satellite TV channels and en suite bathrooms.

Convenient Location and Helpful Staff
Explore nearby Garda and Malcesine with ease, both just a short drive away. Let our multilingual staff assist you in planning excursions, with boats and buses stopping directly in front of the property.

Book now to experience the charm and convenience of Hotel Pai!

Important information:

When travelling with pets, please note that an extra charge of {€10.00 } per pet, per (night) applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VRN

Location

Guest Reviews

8.3
Based on 930 reviews
Cleanliness: 6.63
Service: 9.1
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.1
D
Daniela • couple • de
7
2026-09-17 • via Nuitee
R
Rachel • couple • gb
7
Lovely hotel , room clean in a great location with bonus of a parking space.
Pros:

The location was next to the lake, we were able to use the free parking and take the bus from outside the hotel to go around the lake. Parking is expensive and hard to find around Garda.lovely lake view from the balcony. Pizza restaurant below good and not expensive for drinks and food.shower always had hot water and was powerful.

Cons:

The room and areas were spotlessly clean but the cleaners must have sprayed half a tin of air fresher in the room so we had to leave the front and back door open to vent the room . Someone else who had just arrived had the same issue. The fridge was like an oven ,the air con barely worked and we couldn’t connect to WiFi in the room but we didn’t talk to reception about it as it wasn’t that much of a problem for us, as we just left the patio door open.breakfast was an additional €30 per person per night which we thought was very expensive especially after just leaving a lovely 4star where it was only €15 each.

2026-09-16 • via Nuitee
K
Kirsten • solo_traveller • de
6
Pros:

Das Personal war sehr nett, das Frühstück war auch sehr gut. Oben auf dem Dach gab es einen Whirlpool den die nette junge Frau extra für mich früh aufgemacht hat. Vielen Dank dafür. Das Essen im Restaurant war sehr gut.

Cons:

Leider ging unser Zimmer zur Straße raus und es war sehr laut.

2026-09-16 • via Nuitee
M
Marco • couple • ch
10
Séjour super ! On reviendra !
Pros:

Le personnel est au petits soins ! Très sympa et agréable. Toujours à l'écoute et rapide !

Cons:

Rien !

2026-09-13 • via Nuitee
J
Jan • solo_traveller • ch
9
Pros:

Die Lage war trotz der Nähe zur Straße sehr gut. Auch mit Hund kann man direkt am Gardasee spazieren, und es gibt schöne kleine Buchten in der Nähe des Hotels. Das Personal war sehr freundlich und hilfsbereit. Das Restaurant bietet leckere Speisen direkt am Gardasee.

Cons:

Die Lage direkt an der Straße war nicht ideal, die Zimmer sind aber absolut ruhig. Das Parken mit dem Auto war eingeschränkt, da es nur begrenzte Parkplätze gibt. Das Hotel bietet jedoch weitere Parkplätze in der Nähe des Turms an.

2026-09-13 • via Nuitee
H
Huub • couple • nl
7
Goed
Pros:

Meeste personeel erg vriendelijk. Lekkere koffie. Voldoende parkeergelegenheid

Cons:

Slechte airconditioning. Defecte toiletbril. Erg kleine kamer.

2026-09-12 • via Nuitee
C
Chiara • family_with_children • fr
9
Pros:

Posizione incantevole, con affaccio diretto sul lago. Stanza ampia, rinnovata, ben attrezzata, ottima insonorizzazione. Struttura confortevole, personale gentile e premuroso, presenza di bar e ristorante (+ sala per colazione continentale). Posto auto disponibile di fronte all'hotel o nel parking del ristorante.

Cons:

Avrei apprezzato molto trovare the, tisane o caffé in stanza.

2026-09-12 • via Nuitee
S
Stéphane • solo_traveller • fr
7
Pros:

La vue est magnifique

Cons:

- Pas de climatisation la première nuit. Et avec la fenêtre ouverte on entendait les voitures.
- le 2eme matins tout l'étage a été nettoyé avec le linge sale qui traînait dans les couloirs qui nous a empêcher de passer à notre chambre avec la poussette

2026-09-11 • via Nuitee
J
Johannes • solo_traveller • at
8
2026-09-11 • via Nuitee
L
Livio-A. • solo_traveller • it
10
Romantico e Rilassante
Pros:

Camera grande e molto molto silenziosa comoda e completa di tutto ciò che occorre, letto e cuscini comodi, pulizia generale ottima, vista lago, ottimo il parcheggio. Il terrazzo all'ultimo piano bellissimo e panorama al tramonto meraviglioso, la chicca l'idromassaggio!!!

Cons:

Esserci fermati solo per due giorni!

2026-09-10 • via Nuitee
A
Aleksandra • couple • pl
10
2026-09-09 • via Nuitee
S
Stéphane • solo_traveller • be
8
2026-09-09 • via Nuitee
F
Fernando • family_with_children • ch
9
A pear on the lake Garda
Pros:

Rooftop

Cons:

Nothing

2026-09-07 • via Nuitee
K
Klaus • couple • de
9
Sehr schön, perfekte Lage am See mit gutem Essen. Straße stört nicht
Pros:

Lage Restaurant, Preis/ Leistung

Cons:

Zimmer etwas klein

2026-09-03 • via Nuitee
K
Katarzyna • couple • pl
10
Caly pobyt wspominamy naprawdę dobrze, i chętnie wrócimy w to miejsce ze względu na czystość i stosunek ceny do jakości.
Pros:

Zatrzymaliśmy się w tym hotelu ze względu na bliskość do jeziora Garda, z bliska odległością do plaży. Hotel oferuje darmowy parking co jest dużym ułatwieniem. Zdecydowaliśmy się także na to miejsce ze względu na możliwość przebywania z psem. Na dole w hotelu znajduje się restauracja z kuchnią otwartą przez cały dzień co jest dużym udogodnieniem :) Panie na recepcji bardzo mile, panie sprzątające każdego dnia dbały o czystość pokoju i wymieniały ręczniki. Nasz pokój był przestronny, odremontowany z dużą łazienką i naprawdę dużym prysznicem. Pokój miał widok na jezioro.

Cons:

Brak zasłon w oknach - w nocy było jasno od latarni.
Słabe śniadanie, trochę biednie dla nas.

2026-09-02 • via Nuitee
K
ketevan • couple • ge
10
Pros:

the manager of the hotel was very helpful, I had some problems while booking that place and manager helped me with everything ❤️

2026-09-01 • via Nuitee
M
Maurits • extended_group • nl
9
Genieten
Pros:

Het hotel ligt op een prachtige locatie aan het Gardameer. De kamers waren schoon en voldeden ruimschoots aan de verwachtingen. De douches waren heerlijk en de jacuzzi op het dakterras maakte het verblijf compleet.

Cons:

De parkeergelegenheid voor onze busjes lag zo'n 100 meter verderop in een krap straatje. Met onze - toch vrij grote bussen - was het een uitdaging daar goed te parkeren.

2026-09-01 • via Nuitee
H
Heidemarie • couple • de
7
Alles war in Ordnung
Pros:

Lage direkt am See.
Dazugehöriges Restaurant. Parkplatz kostenlos dabei. Personal freundlich!

2026-08-31 • via Nuitee
P
petra • couple • de
7
Schönes kleines Hotel für den Preis war es gut
2026-08-31 • via Nuitee
F
Fidler • solo_traveller • ch
10
2026-08-30 • via Nuitee