Hotel Pai

Hotels
8.3 (930 reviews)
Via Pai Di Sotto, 80 , Torri del Benaco , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location near the lake
Friendly and helpful staff
Cons:
Cleanliness issues reported
Parking difficulties mentioned

Categories

Cleanliness
6.63
Some reviews mentioned issues regarding cleanliness.
Service
9.1
Positive sentiment regarding the service, with many mentions of helpful and friendly staff.
Location
9.64
Frequent mentions of an excellent location right by the lake.
Room Quality
8.09
Generally positive sentiments, but some comments mentioned that the rooms were small and outdated.
Amenities
8.62
Good amenities were mentioned, although some suggestions for improvement were noted.
Value for Money
8.08
Generally favorable, although some concerns about parking may affect perceived value.
Food and Beverage
8.13
Positive feedback on breakfast and dining options, with room for improvement suggested.
Overall Experience
8.1
A mix of positive experiences noted, but some significant concerns raised that could impact the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:25

Property Description

Lake Views and Panoramic Terrace Restaurant
Enjoy stunning views of Lake Garda from our antique rooms and dine at our panoramic terrace restaurant, indulging in local fish specialties.

Individually Stylized Rooms
Experience our uniquely decorated, air-conditioned rooms featuring antique furnishings and beamed ceilings. Relax and unwind with satellite TV channels and en suite bathrooms.

Convenient Location and Helpful Staff
Explore nearby Garda and Malcesine with ease, both just a short drive away. Let our multilingual staff assist you in planning excursions, with boats and buses stopping directly in front of the property.

Book now to experience the charm and convenience of Hotel Pai!

Important information:

When travelling with pets, please note that an extra charge of {€10.00 } per pet, per (night) applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VRN

Location

Guest Reviews

8.3
Based on 930 reviews
Cleanliness: 6.63
Service: 9.1
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.1
B
bruschi • couple • it
9
2026-10-29 • via Nuitee
E
Elisabeta Edit • couple • de
10
Pros:

Super tolle Lage. Ein sehr nettes Personal. Früschtückteller reichliche Auswahl. Und ein sehr gutes Kaffee ☕️.

2026-10-25 • via Nuitee
A
Anna Maria • couple • it
9
Gradevole e rilassante
Pros:

Ottima cena

2026-10-24 • via Nuitee
A
Anne • family_with_children • de
6
2026-10-21 • via Nuitee
V
Victória • couple • pt
10
Maravilhoso
Pros:

Boa localização, havia um estacionamento privativo, o terraço é espectacular, os funcionários muito solícitos! Ocorreu tudo maravilhosamente bem. Cafe da manhã bom, restaurante na frente muito bom.

Cons:

Não tem nada que não tenha gostado

2026-10-20 • via Nuitee
I
Italo • couple • it
8
2026-10-19 • via Nuitee
S
Sara • couple • it
10
Personale molto cordiale stanze curate
Pros:

Camere molto belle e pulite

2026-10-18 • via Nuitee
Смалюховская • solo_traveller • fr
7
2026-10-15 • via Nuitee
N
Nikolaus • couple • at
8
2026-10-14 • via Nuitee
R
Rosalia • solo_traveller • it
10
2026-10-12 • via Nuitee
G
Gessica ❤️ • solo_traveller • it
8
Relax vista lago
Pros:

Suite molto luminosa, spazioso soggiorno con ampie portafinestre e balcone, terrazzo privato vista lago enorme nel quale si può prendere il sole nei comodi lettini oppure cenare al tramonto angolo cottura essenziale camera comoda. Impagabile il panorama dal terrazzo sul tetto nel quale l'idromassaggio rimane disponibile fino a tardi.

Cons:

Affacciata sulla strada la suite risulta molto rumorosa per il traffico durante il giorno però di notte si placa e il paese piccolo e caratteristico con il rumore dell'acqua ripaga

2026-10-12 • via Nuitee
F
Francis Alonso • solo_traveller • es
9
Superó nuestras expectativas
Pros:

Las habitaciones están reformadas y son perfectas, limpias y espaciosas. Las camas son muy cómodas.
Tiene unas vistas muy buenas tanto desde la habitación como desde la terraza.
Probamos el jacuzzi y también nos gustó mucho.

Cons:

El desayuno era muy bueno pero el segundo día nos dimos cuenta que el pan y otras cosas eran del día anterior y no estaban recientes. Eso es un punto a mejorar.

2026-10-10 • via Nuitee
H
Harald • family_with_children • at
2
Pros:

Kein Frühstück gehabt

Cons:

Nach dem anmerken dass schimmel in der Dusche ist hat uns der Hausherr gedroht ist mich körperlich angegangen.
Booking hat auf mein zurufen nichts getan.
Der Herr wollte sich mit mir prügeln.
Hab meinen Sohn geschnappt und sind abgereist.
Nie wieder

2026-10-09 • via Nuitee
D
David • couple • de
8
Für unser Wochenende war es die perfekte Unterkunft.
Pros:

Sehr unkompliziertes und freundliches Personal. Das Hotel liegt zwar direkt an der Strasse, dafür hat man vorne heraus den direkten Blick auf den Gardasee. Das Frühstück ist für italienische Verhältnisse sehr gut und bietet sowohl klassisches und süßes an. Auch für kostenlosen Parkplatz wird gesorgt.

2026-10-07 • via Nuitee
R
Rainer • couple • de
7
2026-10-07 • via Nuitee
O
oleh • family_with_children • be
10
Tutto va bene
Pros:

Ci siamo sentiti come a casa
Tutto il personale è stato fantastico, sempre gentile e disponibile, in particolare Fabrizio, davvero
attento e premuroso.
Un grande grazie ai proprietari, siete fantastici!
Abbiamo soggiornato in diversi hotel, ma alla fine tornavamo sempre all'Hotel Pai. È diventato un po' come la nostra seconda casa.
Grazie di cuore per tutto!
Torneremo sicuramente!

2026-10-07 • via Nuitee
D
Daniela • couple • de
7
2026-09-17 • via Nuitee
R
Rachel • couple • gb
7
Lovely hotel , room clean in a great location with bonus of a parking space.
Pros:

The location was next to the lake, we were able to use the free parking and take the bus from outside the hotel to go around the lake. Parking is expensive and hard to find around Garda.lovely lake view from the balcony. Pizza restaurant below good and not expensive for drinks and food.shower always had hot water and was powerful.

Cons:

The room and areas were spotlessly clean but the cleaners must have sprayed half a tin of air fresher in the room so we had to leave the front and back door open to vent the room . Someone else who had just arrived had the same issue. The fridge was like an oven ,the air con barely worked and we couldn’t connect to WiFi in the room but we didn’t talk to reception about it as it wasn’t that much of a problem for us, as we just left the patio door open.breakfast was an additional €30 per person per night which we thought was very expensive especially after just leaving a lovely 4star where it was only €15 each.

2026-09-16 • via Nuitee
K
Kirsten • solo_traveller • de
6
Pros:

Das Personal war sehr nett, das Frühstück war auch sehr gut. Oben auf dem Dach gab es einen Whirlpool den die nette junge Frau extra für mich früh aufgemacht hat. Vielen Dank dafür. Das Essen im Restaurant war sehr gut.

Cons:

Leider ging unser Zimmer zur Straße raus und es war sehr laut.

2026-09-16 • via Nuitee
M
Marco • couple • ch
10
Séjour super ! On reviendra !
Pros:

Le personnel est au petits soins ! Très sympa et agréable. Toujours à l'écoute et rapide !

Cons:

Rien !

2026-09-13 • via Nuitee