Chaiin Hotel - Dongmen

Hotels
8.6 (2255 reviews)
3 - 12F, No. 163, Section 2, Xinyi Road , Taipei , tw
+886 2 2358 2520

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise issues
Limited breakfast options

Categories

Cleanliness
8.36
Cleanliness was noted in multiple reviews, with some comments reflecting a need for improvement.
Service
8.83
The staff received positive comments on their friendliness and professionalism.
Location
9.07
Many reviews highlight the great location as a significant advantage.
Room Quality
8.42
Mixed sentiments regarding room amenities and noise levels, indicating average quality.
Amenities
8.55
Amenities were appreciated, though some areas could improve, like breakfast options.
Value for Money
8.61
Generally viewed as good value for money considering location and service.
Food and Beverage
8.36
Breakfast received mixed feedback; some guests wished for more variety.
Overall Experience
8.63
Overall positive experience noted by guests, with minor concerns to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:20

Property Description

Convenient Location
Located just a minute’s walk from MRT Dongmen Station, Chaiin Hotel - Dongmen offers easy access to Taipei's key attractions like Taipei 101 and Ximending.

Comfortable Rooms
Experience comfort in every stay with air-conditioned rooms equipped with modern amenities including a flat-screen TV, electric kettle, and complimentary bottled water.

Dining Options
Indulge in a daily buffet breakfast at the hotel's restaurant and explore a variety of dining choices within a 5-minute walk.

Experience convenience, comfort, and culinary delights at Chaiin Hotel - Dongmen. Book your stay now for a memorable Taipei getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Location

Guest Reviews

8.6
Based on 2255 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.61
Food and Beverage: 8.36
Overall Experience: 8.63
葉 • solo_traveller • tw
6
Pros:

交通方便

Cons:

第一次入住時房間寬廣(5F)，同樣等級價格第二次入住房間小了很多(3F），雖然立即反映但僅回應滿房無法換房。第二天早餐時至櫃台詢問是否可以事先預定房號，年青男服務員態度極差、不屑的回答，可以住四人房就比較寛廣……當下我就指正其服務態度不佳，該服務員才改口說了抱歉…..這是我住過飯店員工服務態度最差的一次。

2026-09-12 • via Nuitee
R
riccardo • couple • it
9
2026-09-11 • via Nuitee
E
emiko • solo_traveller • jp
9
2026-09-11 • via Nuitee
Y
Yu Ling • extended_group • tw
10
Pros:

地點非常便利 旁邊就是捷運以及公車站，過一個馬路對面就是永康街!!!!

Cons:

唯一小小的缺點就剛好我們住在靠近電梯旁的第一間，隔音稍微差一點點!

2026-09-11 • via Nuitee
C
chen • couple • tw
10
Pros:

乾淨舒適
健康早餐

2026-09-10 • via Nuitee
沈 • couple • tw
10
Pros:

熱水很讚 交通非常方便

2026-09-10 • via Nuitee
Y
Yura • solo_traveller • jp
9
2026-09-10 • via Nuitee
尚彣 • couple • cn
10
2026-09-10 • via Nuitee
J
Janice • solo_traveller • us
8
Great sleep & amazing location
Pros:

This is my second time staying at Chaiin, and its quickly becoming a favorite because of its location - extremely convenient to access from the MRT as its right on top of the Dongmen station, exit 8, with access to the red & orange lines. It is in the heart of a lot of restaurants and shopping, yet slightly tucked away that you can still rest well.

I reserved the most basic room that does not come with a window, and the room had some wear and tear, but everything was clean & worked, and I enjoyed the firmer beds. My reservation didn't come with breakfast because I'm familiar enough with the location to seek out my own, but man, did I wish I tried the breakfast at least once! It smelled and looked great. Will definitely come back.

Cons:

Room & bathroom has some wear & tear. Could hear the shower running next door, which wasnt a huge deal to me, but if you are sensitive to noise, this might be an issue for you.

2026-09-08 • via Nuitee
怡均 • couple • tw
10
2026-09-08 • via Nuitee
I
I Jung • couple • tw
10
2026-09-07 • via Nuitee
K
KAI TSUNG • couple • tw
10
2026-09-07 • via Nuitee
C
Chia • solo_traveller • tw
6
Pros:

地點

Cons:

沒有附早餐、廁所不夠乾淨、房間很小

2026-09-06 • via Nuitee
L
littledafor • solo_traveller • tw
10
Pros:

地點就在東門捷運站 交通非常方便 深夜有管制門禁 安全
提供早餐的地點在其他時刻也可以供住宿旅客使用小點心吧 包含茶包咖啡以及餅乾等
飲水有瓶裝水及飲水機方便任選 住宿高樓層的視線滿好的
房內的吊衣桿及衣架很方便 入住多天時很實用

Cons:

電梯只有一台有時候等比較久
ＷiFi有時候訊號沒有很好 時好時壞
隔音不是太好 聽得到隔壁講話 或者看電視比較大聲之類的

2026-09-06 • via Nuitee
H
Hsiang • solo_traveller • ca
10
Pros:

地點，安靜，空間，早餐。

2026-09-06 • via Nuitee
Y
Yuki • couple • jp
9
2026-09-05 • via Nuitee
Y
Ying Jung • solo_traveller • tw
5
2026-09-05 • via Nuitee
G
Giulia • solo_traveller • it
10
2026-09-04 • via Nuitee
K
khin • solo_traveller • us
6
Pros:

The price and the room , it doesn’t worth it

2026-08-31 • via Nuitee
Y
Yu shan • solo_traveller • tw
9
2026-08-31 • via Nuitee