Acuarium Suite Resort

Hotels
7 (289 reviews)
Calle 11 , N5,Ensanche Isabelita , Santo Domingo , do

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Free
Children allowed

Facilities

Supervised childcare/activities
ATM/banking
Television in common areas
Nightclub
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Playground on site
Tennis lessons on site
See all facilities

Review Highlights

Pros:
Pool
Rooms (positive comments)
Helpful/front-desk & security service
Several guests express overall satisfaction ('Everything'/'Love everything')
Cons:
Roaches (cleanliness issues)
Marijuana smoke odor / people smoking in corridors and pool area
No hot water reported
Maintenance issues (shower malfunction, poor lighting, missing kitchen items)
Loud music / noise near pool

Categories

Cleanliness
4.5
Multiple guests report roaches and strong marijuana odor in hallways and pool area; cleanliness is a clear concern.
Service
8.5
Front desk staff and security repeatedly praised as very nice, humble and helpful — service is a strong positive.
Location
8.2
Standard quality for this hotel tier.
Room Quality
5
Mixed: some praise the rooms but multiple reports of maintenance problems (shower malfunction, poor lighting) and missing kitchen items.
Amenities
6.5
Pool is praised, but pool area affected by marijuana smell and loud music; reports of no hot water and missing kitchenware affect amenity experience.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
8.1
Standard quality for this hotel tier.
Overall Experience
7
Mixed overall: several guests say they 'love everything' while others warn of roaches, no hot water and maintenance issues; service often stands out positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 04:52

Property Description

Luxurious Apartments with Pool and Hot Tub

Convenient Location and Dining Options

Spacious Accommodations with Kitchenettes

Experience the perfect blend of comfort and convenience at Acuarium Suite Resort. Indulge in the outdoor pool and hot tub, dine at the on-site restaurant offering local and Italian cuisine, and enjoy free Wi-Fi during your stay.

Located just a short drive from Santo Domingo's colonial zone, our apartments feature kitchenettes, cable TV, and balconies with garden views. With Boca Chica Beach and Los Tres Ojos cave nearby, there's no shortage of exploration.

Book now and elevate your stay at Acuarium Suite Resort!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SDQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 289 reviews
Cleanliness: 4.5
Service: 8.5
Location: 8.2
Room Quality: 5
Amenities: 6.5
Value for Money: 8.2
Food and Beverage: 8.1
Overall Experience: 7
J
Jennifer • solo_traveller • do
5
2026-06-04 • via Nuitee
P
Pedro • solo_traveller • do
10
2026-06-04 • via Nuitee
R
Roberto • solo_traveller • us
8
Pros:

La piscina y las habitaciones

Cons:

Personas fumando marihuana y andaba yo con .si niñas ,muy desagradable esa parte, los pasillos inundado con ese olor y el área de la piscina

2026-05-14 • via Nuitee
M
Mariel • family_with_children • do
10
2026-05-06 • via Nuitee
K
Kock • solo_traveller • nl
10
Pros:

10

Cons:

Heel goed❤️

2026-04-30 • via Nuitee
F
Fausto • couple • us
10
Pros:

Everything

Cons:

Everything

2026-04-29 • via Nuitee
A
Allen • solo_traveller • us
1
Don’t waste your time and money
Pros:

Disappointing! Roaches and no hot water!

Cons:

Cleanliness! Roaches

2026-04-19 • via Nuitee
D
Duran • solo_traveller • us
10
2026-04-14 • via Nuitee
F
Fausto • family_with_children • us
10
2026-04-05 • via Nuitee
F
Fausto • couple • us
10
Pros:

Love everything

Cons:

Love everything

2026-04-05 • via Nuitee
K
KWAME A LUMUMBA • solo_traveller • us
4
i went there for 7 days coming from FLorida.
Pros:

I have been staying at your property for the past four years, and I am disappointed to say that I have not seen any meaningful improvement in the condition of the rooms or overall guest experience.

During my most recent stay, I encountered several issues that made my visit uncomfortable:

The room was not properly equipped for a resort-style stay. I specifically requested basic kitchen items, yet there were no essential tools available. I had to repeatedly call the front desk just to receive extra pots, and there was not even a cutting knife provided.
I was assigned a first-floor room next to the pool area, where the music was excessively loud. I had to contact the front desk to ask that the DJ lower the volume.
The shower malfunctioned while I was using it, which was both inconvenient and unacceptable.
The lighting in the main room was inadequate, and I had to request that light bulbs be replaced.

These issues reflect a lack of attention to basic maintenance and guest comfort. As a returning guest, I expected a much higher standard and noticeable improvements over the years.

I hope management takes these concerns seriously and works toward improving both room quality and overall service.

Cons:

Despite my concerns about how the rooms are maintained, I must highlight that the front desk staff and security team are very nice and humble. They truly go out of their way to assist and make guests feel comfortable. This level of customer service is the best part of my experience and something I genuinely appreciate.

2026-03-28 • via Nuitee
D
Duggins • solo_traveller • kn
6
2026-03-12 • via Nuitee
R
Rivera • family_with_children • do
8
2026-02-14 • via Nuitee
F
Fausto • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-02-13 • via Nuitee
F
Fausto • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee
P
PASCAL • family_with_children • fr
7
2026-01-23 • via Nuitee
S
Sabrina • family_with_children • us
5
Too pricey for hotel that has only one AIR Conditioner
Pros:

There was a pool

Cons:

Only one air conditioner which was in the bedroom. Living kitchen are super hot and the stove was not working.

2026-01-19 • via Nuitee
F
Florinda • extended_group • us
9
2026-01-19 • via Nuitee
Y
YOVANIS ANTONIO • family_with_children • do
10
Pros:

La piscina

2026-01-19 • via Nuitee
C
Carlos M • solo_traveller • us
8
2026-01-19 • via Nuitee