Acuarium Suite Resort

Hotels
•
Independent
6.8 (109 reviews)
Ensanche Isabelita, Calle 11, #5, Santo Domingo Este, Santo Domingo, 10508 , Santo Domingo Este , DO
1-809-7660188

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Facilities

Boat tours nearby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Picnic area
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy environment
Poor food service

Categories

Cleanliness
5.8
Room issues noted; requires better maintenance.
Service
7.8
Staff are friendly, but some service complaints exist.
Location
8.8
Great location, returning guests appreciate it.
Room Quality
6.3
Room issues reported, but potential for improvement.
Amenities
6.3
Amenities need attention based on various criticisms.
Value for Money
7.3
Average value; some attributes not meeting expectations.
Food and Beverage
4.8
Kitchen service and restaurant experiences negatively highlighted.
Overall Experience
7.3
Mixed feelings overall looking forward to improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:49

Property Description

Discover the perfect getaway at Acuarium Suite Resort, where luxury meets convenience in the heart of Santo Domingo Este.

Rejuvenate in Style
Take a dip in our sparkling outdoor pool or unwind in the soothing hot tub, the perfect setting for relaxation after a day of adventure.

Gourmet Dining with a View
Savor delicious meals at our on-site restaurant, where you can enjoy exquisite cuisine with stunning pool views. Room service is also available for ultimate convenience.

Comfort & Connectivity
Each of our 60 air-conditioned rooms is equipped with complimentary Wi-Fi, ensuring you stay connected during your stay. Enjoy modern amenities, including a fridge for your snacks and refreshments.

Embark on an unforgettable journey in Santo Domingo Este; make your reservation at Acuarium Suite Resort today!

Important information:

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

6.8
Based on 109 reviews
Cleanliness: 5.8
Service: 7.8
Location: 8.8
Room Quality: 6.3
Amenities: 6.3
Value for Money: 7.3
Food and Beverage: 4.8
Overall Experience: 7.3
R
Roberto • solo_traveller • us
8
Pros:

La piscina y las habitaciones

Cons:

Personas fumando marihuana y andaba yo con .si niñas ,muy desagradable esa parte, los pasillos inundado con ese olor y el área de la piscina

2026-05-14 • via Nuitee
M
Mariel • family_with_children • do
10
2026-05-06 • via Nuitee
K
Kock • solo_traveller • nl
10
Pros:

10

Cons:

Heel goed❤️

2026-04-30 • via Nuitee
F
Fausto • couple • us
10
Pros:

Everything

Cons:

Everything

2026-04-29 • via Nuitee
A
Allen • solo_traveller • us
1
Don’t waste your time and money
Pros:

Disappointing! Roaches and no hot water!

Cons:

Cleanliness! Roaches

2026-04-19 • via Nuitee
D
Duran • solo_traveller • us
10
2026-04-14 • via Nuitee
F
Fausto • family_with_children • us
10
2026-04-05 • via Nuitee
F
Fausto • couple • us
10
Pros:

Love everything

Cons:

Love everything

2026-04-05 • via Nuitee
K
KWAME A LUMUMBA • solo_traveller • us
4
i went there for 7 days coming from FLorida.
Pros:

I have been staying at your property for the past four years, and I am disappointed to say that I have not seen any meaningful improvement in the condition of the rooms or overall guest experience.

During my most recent stay, I encountered several issues that made my visit uncomfortable:

The room was not properly equipped for a resort-style stay. I specifically requested basic kitchen items, yet there were no essential tools available. I had to repeatedly call the front desk just to receive extra pots, and there was not even a cutting knife provided.
I was assigned a first-floor room next to the pool area, where the music was excessively loud. I had to contact the front desk to ask that the DJ lower the volume.
The shower malfunctioned while I was using it, which was both inconvenient and unacceptable.
The lighting in the main room was inadequate, and I had to request that light bulbs be replaced.

These issues reflect a lack of attention to basic maintenance and guest comfort. As a returning guest, I expected a much higher standard and noticeable improvements over the years.

I hope management takes these concerns seriously and works toward improving both room quality and overall service.

Cons:

Despite my concerns about how the rooms are maintained, I must highlight that the front desk staff and security team are very nice and humble. They truly go out of their way to assist and make guests feel comfortable. This level of customer service is the best part of my experience and something I genuinely appreciate.

2026-03-28 • via Nuitee
D
Duggins • solo_traveller • kn
6
2026-03-12 • via Nuitee
R
Rivera • family_with_children • do
8
2026-02-14 • via Nuitee
F
Fausto • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-02-13 • via Nuitee
F
Fausto • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee
P
PASCAL • family_with_children • fr
7
2026-01-23 • via Nuitee
S
Sabrina • family_with_children • us
5
Too pricey for hotel that has only one AIR Conditioner
Pros:

There was a pool

Cons:

Only one air conditioner which was in the bedroom. Living kitchen are super hot and the stove was not working.

2026-01-19 • via Nuitee
F
Florinda • extended_group • us
9
2026-01-19 • via Nuitee
Y
YOVANIS ANTONIO • family_with_children • do
10
Pros:

La piscina

2026-01-19 • via Nuitee
C
Carlos M • solo_traveller • us
8
2026-01-19 • via Nuitee
P
Panamá • extended_group • do
10
Pros:

El alojamiento
La limpieza
El personal
Todo genial

Cons:

Todo

2026-01-15 • via Nuitee
B
Billy • family_with_children • co
9
2026-01-14 • via Nuitee