Corales Suites

Hotels
7.8 (232 reviews)
Avenida Rojo Gomez SMza 002 Mza 13 Lote 1-4 y 5 , Puerto Morelos , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location near beach and restaurants
Helpful, responsive and accommodating staff
Clean, refreshing pool that was often private
Off-road parking
Modern second suite was comfortable when provided
Short drive to cenotes; easy to find on main road
Staff assisted with luggage and provided fans/temporary solutions
Beach chairs and parasol lending available
Cons:
Air conditioning failures and no AC in living/kitchen area leading to excessive heat
Mattresses uncomfortable and in need of replacement
Kitchen lacking utensils and appliances (glasses, cutlery, knives, toaster, cutting board)
Moved rooms mid-stay with no apparent compensation; inconvenience and lost holiday time
Dirty curtains and worn outdoor/lounge cushions
Plumbing issues (no hot water, poor shower head)
Older building with odd room layouts
Key pick-up after 5pm was a hassle
Insufficient hangers and luggage racks
Perceived poor value for money given the issues

Categories

Cleanliness
8
Generally clean (pool reported as clean and mostly private) but some issues noted such as dirty curtains and worn outdoor/lounge cushions that should be replaced.
Service
9.2
Staff repeatedly described as helpful, responsive and accommodating (carried bags, offered alternate rooms, provided fans, resolved water issues promptly).
Location
9.6
Excellent location a few meters from the beach, close to restaurants and bars, on the main road and easy to find; short drive to cenotes.
Room Quality
6.8
Mixed room quality — one suite was modern and nice but other rooms did not match expectations: odd layouts, uncomfortable mattresses, and A/C problems (no cooling in living/kitchen areas).
Amenities
6.6
Basic amenities present (pool, parking) but kitchen and room amenities are lacking or worn — insufficient utensils/glasses, no toaster or cutting board, few hangers/luggage racks, and some loungers/cushions need replacement.
Value for Money
6.6
Several reviewers found the stay disappointing for the price paid (issues with A/C, moves between rooms and no compensation or goodwill gestures perceived).
Food and Beverage
7.8
Standard quality for this hotel tier
Overall Experience
7.8
Mixed overall: very strong service and location offset by room/amenity issues (A/C, mattresses, kitchen supplies) and some inconveniences such as room moves and key pickup hassles.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:12

Property Description

Luxurious Accommodation
Corales Suites, located just 100 meters from Playa Puerto Morelos, offers a luxurious stay with an outdoor pool, free parking, and a terrace. The rooms are elegantly designed with private bathrooms and some featuring fully equipped kitchens.

Convenient Location
Situated near major attractions like Cancun Underwater Museum and Playa del Carmen Maritime Terminal, Corales Suites provides easy access to the best of Puerto Morelos. The hotel also offers a paid airport shuttle service for a hassle-free travel experience.

Modern Amenities
Guests can enjoy complimentary WiFi throughout the property, ensuring they stay connected during their stay. With Beto Avila Stadium and Cancun Government Palace within reach, Corales Suites is the perfect choice for both leisure and business travelers.

Book your stay at Corales Suites now for a memorable experience in Puerto Morelos!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

7.8
Based on 232 reviews
Cleanliness: 8
Service: 9.2
Location: 9.6
Room Quality: 6.8
Amenities: 6.6
Value for Money: 6.6
Food and Beverage: 7.8
Overall Experience: 7.8
C
Chocolata solo_traveller gb
8
Clean, good location but needs a refurbish
Pros:

Great location, a few meters to the beach, short drive to the cenotes. Has off road parking. The swimming pool was clean and we had it mostly for ourselves. Staff were helpful when we needed the room to be cleaned and when we didn't have water it got resolved quickly.

Cons:

There is an air conditioner unit in each bedroom but none in the kitchen/ living room area and it was so hot during our stay in July/august. We couldn't spend much time there as it was sweltering hot. The kitchen didn't have enough glasses or cutlery. The mattresses weren't comfortable, need replacing.

2026-08-04 via Nuitee
K
Katherine couple gb
6
Disappointing for what we paid
Pros:

Location , friendly responsive staff

Cons:

Air conditioning didn’t work , had awful first night due to heat . We were moved to another apartment next day which was smaller and less facilities with no suggestion of any recompense. Even a later check out time would have been a nice gesture
Also curtains dirty , bed not comfortable

2026-05-11 via Nuitee
D
David solo_traveller us
10
2026-04-30 via Nuitee
C
Claude couple ca
8
Séjour très confortable dans un endroit agréable
Pros:

L’emplacement, la vue et la luminosité était très bien. Les photos représentent bien la réalité de l’appartement. Le personnel est très sympathique et a l’écoute de nos attentes. Prêt des chaises et parasol pour la plage.

Cons:

Robinet de la salle de bain serait à remplacer car nous n’avions pas accès à l’eau chaude et la pomme de douche laisse à désirer. Coussins des chaises extérieurs devraient être remplacé.

2026-03-18 via Nuitee
M
Marcia extended_group ca
7
Nice small hotel close to restaurants and beach
Pros:

Staff are wonderful, very accomodating, carried are large bags up to our room and down when leaving. Asked how we were doing everyday. Our second room (suite) was modern and nice. Offered us another room while our air conditioner was being replaced and brought us a large fan. Close to bars snd restaurants. On main road so easy to find. Pool is very refreshing and great to have.

Cons:

Should have proper pictures for each room so when you select a room you are guaranteed what you selected. Did not like our first room, was not what I expected. This would be the only reason I would not go back. They moved us 4 days later but a pain to move and wasted a day of our holiday. Building was older and had odd room layouts. Second room was wonderful. Pool could use some clean lounger cushions. Nice to have a full kitchen but utensils very lacking, need bread knife, sharp knifes, cutting board, toaster, drinking glasses and bags to change garbage and collect recyclables. More hangers a must and luggage racks. Should be at least 4 lawn chairs for big decks. Key pick up after 5pm was a little hassle.

2026-03-18 via Nuitee
M
Mendoza extended_group mx
9
2026-02-23 via Nuitee
W
Wendell couple ca
9
2026-01-29 via Nuitee
H
House family_with_children us
7
Decent place, great location, lacks creature comforts
Pros:

The location was great- quiet area a couple blocks from the main restaurant strip and a building away from the ocean. The pool was shaded and cool the whole time but a nice amenity. The beach was awesome. The room was spacious.

Cons:

The beds were the most uncomfortable I've ever experienced, the pillows and towels were few (one per person of each), the water pressure was a drip that couldn't possibly wash my hair, and the front desk has minimal hours so you can't get help after 5 pm (say to get extra towels or pillows). For a last minute stay on a busy weekend, it was fine but I'll look elsewhere next time.

2026-01-28 via Nuitee
B
belanger couple ca
9
Séjour agréable et confortable
Pros:

La proximité de la plage, la piscine, la gentillesse du personnel, le prêt d'équipement de plage, le rajout d'une cafetière dans la chambre à notre demande, la proximité du centre-ville.

Cons:

1 des matelas était inconfortable et la douche avec de minuscules jets tout éparpillés! Avec de longs cheveux épais, pas pratique.

2026-01-27 via Nuitee
E
Eleonora extended_group it
10
2025-12-22 via Nuitee
M
Michele couple ca
7
2025-12-20 via Nuitee
extended_group gb
10
Amazing stay in Corales suites! Will be back again! Gracias a Netaly!
Pros:

Perfect kitchen suites and right by the beach!

Cons:

Only thing is we brought water in easy. Maybe mats at the entrances ?

2025-12-08 via Nuitee
S
Stephane extended_group mx
8
2025-11-13 via Nuitee
B
Bigsteuf family_with_children fr
7
Hôtel non loin de la plage .mais nous en avons pas profité car les sargasses étais encore là
Pros:

Chambre correct devant la piscine ,ce qui nous a valu beaucoup de moustiques.

Cons:

Rien de spécial

2025-11-09 via Nuitee
A
ARELY ANAHI extended_group mx
10
Muy buena opción de alojamiento
Pros:

Buena comunicación, personal amable, lugar limpio, cómodo y tranquilo. Ambas habitaciones contaban con un mini refrigerador y agua. Al llegar la habitación estaba fresca, lo cual en este clima es algo que se disfruta mucho!

2025-10-31 via Nuitee
R
Ray solo_traveller mx
8
Muy agradable
Pros:

Muy buena ubicación, linda vista de la habitación

Cons:

Almohadas algo duras, no habia ninguna opción menos dura, la cama también.

2025-10-23 via Nuitee
M
McManus solo_traveller us
10
2025-10-06 via Nuitee
C
Cynthia
10
Pros:

Corales is in a great location! My Paradise Beach Club is right behind it. It's a block or two away from most evening noise, but still an easy walk to Town Square. As always, the staff go out of their way to ensure we're well taken care of!

2025-09-04 via Nuitee
P
Paula family_with_children nl
5
Pros:

De locatie is fijn. Je loopt de tuin door, steekt over en bent bij het strand

Cons:

Het appartement is verouderd.

2025-08-27 via Nuitee
C
Cody
10
Pros:

Very nice, highly recommend

2025-08-22 via Nuitee