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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Parking
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Sauna
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Massage services
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Happy hour
Review Highlights
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Property Description
Luxurious Accommodations
Experience comfort and style in our chic rooms at the Grand Hotel Villavicencio. From cozy beds to modern décor, we ensure a relaxing stay for our guests.
Gourmet Dining
Indulge in a culinary journey at our on-site restaurant, where you can savor a variety of regional and international dishes. Our talented chefs create exquisite meals to tantalize your taste buds.
Convenient Amenities
Enjoy complimentary Wi-Fi, daily breakfast, and air-conditioned rooms with minibars. With laundry services, 24-hour front desk assistance, and stunning hill views from select rooms, we cater to all your needs seamlessly.
Book your stay at the Grand Hotel Villavicencio for a truly unforgettable experience.
In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case
Please note that all minors under 18 years of age need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
If a minor is accompanied by an adult other than his/her parents, it is necessary to present a written authorization for the minor to check into the hotel.”
Please note the pool and the spa are closed on Mondays for maintenance.
Note that the swimming pool is not available during Mondays or Tuesdays following National Holidays.
Please note that reservations for 10 or more rooms may apply special conditions. The hotel will contact you after you book to provide instructions.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for COP 85,000 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La piscina estuvo en mantenimiento en nuestro segundo día😩. De resto todo súper delicioso
Super
Si me gustó
Habitación
Closet deben actualizar.
Location
Price
Todo, la comida la atención 10/10
The room is clean, spacious, and has great views of the city and mountains.
La comodidad y la atención.
La comida, el huevo tiene mal aspecto y tuve dolor de cabeza luego de desayunar, dolor que no tenia en años, tuve una duda si el huevo de casualidad es preparado con margarina. Por lo demás esta bien.
Las habitaciones cómodas
La parte de las zonas húmedas desaseo, el jacuzzi desaseo terrible, colillas de cigarrillo a los alrededores, el olor de esa parte es muy desagradable, el piso del jacuzzi con basura. Saqué una colilla de cigarro del mismo. La piscina el color de agua muy oscuro y sus alrededores no se ven agradables como en los bordes de la misma. Se ve deteriorado
La atención del personal, la comida y los servicios ofrecidos
Las instalaciones pueden mejorar, pero todo estuvo perfecto, recomendado!
Todo, buenas habitaciones, cómodas,espaciosas, el baño es grande, la ducha es genial, televisor inteligente, buen desayuno y zonas húmedas
Desayuno variado muy bien estuvo
el edificio no gusto
La piscina justo estaba en mantenimiento
La habitación olía a orines y a sifón.
El inodoro estaba tapado.
El desayuno muy malo.
La ubicación es buena, cerca está el centro comercial
La atención en la terraza, era poca, prácticamente tocaba buscar al mesero para pedir algo.
Es un hotel de 5 estrellas por sus instalaciones y si equipo de trabajo
Todo muy limpio y su terraza en la noche es super
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