Hotel Cestelli

Hotels
8.7 (594 reviews)
Borgo SS. Apostoli 25 , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Helpful and friendly staff
Cons:
Lack of fridge
Some noise from outside

Categories

Cleanliness
8.35
Multiple mentions of clean facilities, though some shared bathrooms noted potential for cleanliness issues.
Service
9.15
Many reviews highlighted warm and helpful staff, indicating excellent service.
Location
9.15
Location is consistently praised for its convenience and proximity to attractions.
Room Quality
8.65
Rooms are described as nice, though some noted issues like the size of beds and lack of amenities.
Amenities
8.15
Some amenities like a fridge were noted as missing, affecting the score.
Value for Money
8.65
Overall good value noted, but expectations of included breakfast were mentioned.
Food and Beverage
8.65
No specific mentions, assumed to be standard quality for this hotel tier.
Overall Experience
8.85
Overall positive experiences emphasized across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:09

Property Description

Central Location
Hotel Cestelli is conveniently located in the heart of Florence, just steps away from iconic landmarks such as the Old Bridge and Piazza della Signoria square. Staying with us means immersing yourself in the vibrant atmosphere of this historic city.

Comfortable Accommodation
Whether you prefer a private or shared bathroom, our rooms at Cestelli Hotel are designed to provide a comfortable stay. Enjoy the luxury of hypoallergenic linen and unwind after a day of exploring Florence.

Convenient Amenities
Make the most of your stay with our concierge service and take advantage of discounted rates at a partner parking nearby. With Strozzi Palace and Santa Maria Novella Train Station within walking distance, Hotel Cestelli is the perfect choice for your Florence getaway.

Important information:

Please note:
Time of arrival has to be communicated.
Our standard check in time is from 2:00 pm to 8:00 pm, the reception close at 8:00 pm.
Arrivals outside these hours must be accepted by the property and arranged prior to arrival.
Also, please note a surcharge of 20 euro applies for eventual arrivals between 8:00 pm and 10:00 pm.
The latest possible check-in, even if paying a surcharge, is 10:00 pm. Not arriving by 8:00 pm without any notice, it is considered -no show-.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 594 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.85
• couple • de
8
2026-05-23 • via Nuitee
M
Martinez • couple • ca
8
Beautiful room and amazing location
Pros:

Location is perfect you can just walk everywhere, bed is super comfortable and the staff is super friendly and helpful

Cons:

We had problems with the wifi and you can hear everything from outside

2026-05-23 • via Nuitee
E
Effendi • solo_traveller • us
10
Right by the heart of Florence
Pros:

Alessio and Asumi gave us a very warm welcome and made us feel at home. The hotel is perfectly located in the heart of Florence. It is very clean and has a charming vintage atmosphere.

Cons:

N/A

2026-05-22 • via Nuitee
G
Gabriela • couple • br
10
Estadia excelente.
Pros:

Acomodação muito boa, quarto bem grande, camas confortáveis, funcionários bem receptivos, fiquei bem satisfeita.

Cons:

Gostei de tudo.

2026-05-22 • via Nuitee
Σοφια • extended_group • gr
7
Γενικα τα δωματιο συμβαδιζει με την πολη και εχει μια vintage αισθητικη
Pros:

Το ζευγαρι που εχει το καταλυμα ηταν ευγενεστατο και προθυμο να μας εξυπηρετήσει οπως μπορουσε. Ιδαιτερα θετικη εντυπωση μας εκανε οτι παρολο που κατσαμε δυο βραδια ηρθαν και καθαρισαν.

Cons:

Δυστυχως το κρεβατι και ιδιατερα το μαξιλακι δεν ηταν καθολου αναπαυτικά.

2026-05-21 • via Nuitee
L
Luciano • solo_traveller • ar
10
Pros:

La amabilidad de los dueños del hotel es un 10. Muy buena predisposición siempre. Gracias, gracias, gracias! 👏🏻🤝🏼

2026-05-20 • via Nuitee
E
edgard • couple • fr
10
Séjour exceptionnel et inoubliable.
Pros:

Excellent emplacement.
L’immeuble et la chambre avaient beaucoup de charmes.
Nous avons eu un très bon accueil et avons été très bien conseillés et orientés.

Cons:

Absolument rien.
Au contraire, nous aurions finalement voulu rester plus longtemps.

2026-05-19 • via Nuitee
Y
Yunus Emre • solo_traveller • tr
9
Mükemmel Lokasyon
Pros:

Otelin konumu mükemmel. Oda yeterince geniş, temiz, yataklar rahat.

Cons:

Banyoda küvet var, çok dar. Bunun yerine duşakabin olmalı

2026-05-19 • via Nuitee
M
Manuel • solo_traveller • us
9
Very nice place to stay at, I hardly recommend it even with the detail of bathroom and shower to share
Pros:

Clean and very nice location

Cons:

No TV

2026-05-18 • via Nuitee
L
Loreena • solo_traveller • fr
9
Pros:

- Emplacement parfait, très central
- hôtes accueillants
- propreté impeccable de l’hôtel

2026-05-17 • via Nuitee
R
RADMILA • solo_traveller • ru
10
Pros:

Очень милое гнёздышко, все по домашнему, очень чисто и ухоженно.
В комнате была раковина и биде, это было для меня приятной неожиданностью 👍❤️
Проблем с посещением общего туалета не было, он идеально чистый и всегда был свободен👍
Хорошее белье, удобная кровать, большое окно, достаточно тихо. Прекрасные гостеприимные хозяева ❤️

Cons:

Нет

2026-05-15 • via Nuitee
F
FLAVIO • solo_traveller • br
8
Ótima localização e atendimento, confortável, bom custo/benefício
2026-05-12 • via Nuitee
E
EBRU • solo_traveller • tr
9
Yeniden kalmak isteyeceğim güzel bir yer
Pros:

Konumu harikaydı. Personeller ilgiliydi. Çıkış işlemimden sonra valizlerimi resepsiyonda muhafaza ettiler. Oda geniş ve temizdi. Her gün odayı düzenliyorlar.

Cons:

Eşyalar ve bina biraz eskiydi.

2026-05-12 • via Nuitee
C
Christine • solo_traveller • se
10
2026-05-11 • via Nuitee
R
Rafael • solo_traveller • gb
10
2026-05-09 • via Nuitee
D
du Sart • couple • za
7
Convenience at it's finest.
Pros:

Amazing location! Close to all the attractions in the city. We walked everywhere.

Cons:

Sharing one bathroom with 6 guests.

2026-05-08 • via Nuitee
G
Gabrielle • couple • fr
6
Hôtel correct
Pros:

L’accueil a été superbe, les hôtes sont très gentils. La propreté et l’hôtel est en plein centre ville

Cons:

La wifi n’était pas optimale, je trouve que le prix est assez élevé pour une salle de bain partagée avec 8 autres chambres. Pas de prises à côté du lit, vieux bâtiment.

2026-05-08 • via Nuitee
D
Diana Carolina • solo_traveller • co
10
Perfecta
Pros:

La habitación preciosa y la ubicación

Cons:

Nada

2026-05-07 • via Nuitee
T
Tiago • couple • pt
8
Pros:

Excelente localização. Super limpo e confortável. Staff atencioso.

2026-05-06 • via Nuitee
R
Rodriguez • solo_traveller • ar
10
Pros:

La ubicación es inmejorable... excelente relación precio calidad y los dueños muy amables me dieron tips buenísimos para mi estadía.

2026-05-06 • via Nuitee