River Bend Inn

Hotels
Independent
7.8 (7596 reviews)
2350 Parkway, Pigeon Forge, Tennessee, 37863 , Pigeon Forge , US

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Picnic area
Elevator
Fitness facilities
ATM/banking
Golfing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Service variability at reception

Categories

Cleanliness
6.69
Several reviews mention filthy rooms and cleanliness issues.
Service
8.66
Most staff were described as friendly and accommodating.
Location
8.7
The location was consistently praised for being near attractions.
Room Quality
7.15
Mixed reviews on comfort; some found beds hard, but many enjoyed their stay.
Amenities
7.68
Amenities like the heated pool received positive feedback, though some upgrades are needed.
Value for Money
7.64
Generally deemed good value, though some felt overpriced given cleanliness issues.
Food and Beverage
7.69
Breakfast received positive comments, but some mentioned room coffee issues.
Overall Experience
8.16
Mixed experiences, yet many enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Recreational Amenities

Experience the best of both worlds with our outdoor and indoor pools, along with a fully-equipped fitness center for your enjoyment.

Convenience and Comfort

Relax and unwind with complimentary Wi-Fi, continental breakfast, and essential amenities like a computer station and 24-hour front desk.

Prime Location

Located within walking distance of popular attractions like the Titanic Museum and Hatfield and McCoy Dinner Show, convenience meets comfort at River Bend Inn.

To revel in these top-notch amenities and prime location, book your stay at River Bend Inn - where comfort and convenience meet seamlessly.

Important information:

  • Pool access available from 11:00 AM to 10:00 PM.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

7.8
Based on 7596 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.16
S
Shelia family_with_children us
9
Cons:

Two women at the front desk wasn’t nice.

2026-07-26 via Nuitee
J
Joe solo_traveller us
10
2026-07-25 via Nuitee
H
Heather solo_traveller us
9
Definitely MORE than a 2 star hotel.
Pros:

The hotel was exceptionally clean, fairly priced, and the staff was friendly. The pools were clean and stocked with towels. The indoor pool was pleasantly warm. The location was just right and within walking distance to many of the attractions.

Cons:

The available parking left a lot to be desired, the hallways were hot, and the elevator was a bit slow.

2026-07-25 via Nuitee
D
Dan couple us
7
We agreed that it was slightly higher rank like a 7 in places to stay at.
Pros:

Staff was friendly, breakfast was good, met some wonderful travelers.

Cons:

Disappointed that the lakefront balcony room did not appear as the picture on booking.com showed.
Cleanliness: bedding was comfortable and clean, rooms were dated but was clean.
Was a okay stay, no air conditioning in the hallways or elevator. Have stayed in worse places so overall was a medium motel to stay at.

2026-07-25 via Nuitee
A
Amy solo_traveller us
7
2026-07-25 via Nuitee
S
Santa's Travels solo_traveller us
10
2026-07-25 via Nuitee
M
Misty family_with_children us
6
Was upset over A/C in room not working. Was very disappointed with that.
Pros:

Nice location! Clean room, very spacious!

Cons:

Didn’t care for the parking around back.

2026-07-24 via Nuitee
D
Doug couple us
10
2026-07-24 via Nuitee
J
Jayme couple us
8
2026-07-24 via Nuitee
B
Betty couple us
8
2026-07-24 via Nuitee
T
Tracy couple us
10
2026-07-24 via Nuitee
B
Bradley couple us
10
2026-07-24 via Nuitee
T
Tesseniar family_with_children us
6
2026-07-24 via Nuitee
S
Shelia solo_traveller us
9
2026-07-24 via Nuitee
R
Randy couple us
10
We had a wonderful week! Hotel was clean, staff was great and locations was perfect! It met all of our needs.
Pros:

Excellent location on the Parkway. Near to attractions and shows. Walking distance to restaurants.

Cons:

Everything was great!

2026-07-23 via Nuitee
J
Joy solo_traveller us
7
Probably will never stay here again
Pros:

Location mainly.

Cons:

Staff was on personal phones everytime I went to acquire about something. Did not even say "Thank You" when I checked out.

2026-07-23 via Nuitee
H
Hannah family_with_children us
7
2026-07-23 via Nuitee
C
Chadwin solo_traveller us
5
Pros:

Jacuzzi

2026-07-23 via Nuitee
O
Oliver solo_traveller us
1
2026-07-22 via Nuitee
J
john couple us
7
Overall it was good place stay
Pros:

Great breakfast

Cons:

No vent in barh room and parking

2026-07-22 via Nuitee