River Bend Inn

Hotels
•
Independent
7.8 (7596 reviews)
2350 Parkway, Pigeon Forge, Tennessee, 37863 , Pigeon Forge , US
1-865-365-0400

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Picnic area
Elevator
Fitness facilities
ATM/banking
Golfing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Service variability at reception

Categories

Cleanliness
6.69
Several reviews mention filthy rooms and cleanliness issues.
Service
8.66
Most staff were described as friendly and accommodating.
Location
8.7
The location was consistently praised for being near attractions.
Room Quality
7.15
Mixed reviews on comfort; some found beds hard, but many enjoyed their stay.
Amenities
7.68
Amenities like the heated pool received positive feedback, though some upgrades are needed.
Value for Money
7.64
Generally deemed good value, though some felt overpriced given cleanliness issues.
Food and Beverage
7.69
Breakfast received positive comments, but some mentioned room coffee issues.
Overall Experience
8.16
Mixed experiences, yet many enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Recreational Amenities

Experience the best of both worlds with our outdoor and indoor pools, along with a fully-equipped fitness center for your enjoyment.

Convenience and Comfort

Relax and unwind with complimentary Wi-Fi, continental breakfast, and essential amenities like a computer station and 24-hour front desk.

Prime Location

Located within walking distance of popular attractions like the Titanic Museum and Hatfield and McCoy Dinner Show, convenience meets comfort at River Bend Inn.

To revel in these top-notch amenities and prime location, book your stay at River Bend Inn - where comfort and convenience meet seamlessly.

Important information:

  • Pool access available from 11:00 AM to 10:00 PM.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

7.8
Based on 7596 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.16
W
William • couple • us
9
Every thing was excellent there!
Pros:

How close it was to everything! Staff was very nice!

Cons:

Nothing

2026-07-04 • via Nuitee
C
Chris • solo_traveller • us
9
2026-07-03 • via Nuitee
C
Cindy • solo_traveller • us
7
Cons:

Breakfast needs improved.

2026-07-03 • via Nuitee
S
stafford • family_with_children • us
6
Okay for a night
Pros:

My son loved the ducks and geese outside

Cons:

We stayed on the 2nd floor which is the floor above the indoor pool, so our hallway to the room was 100+ degrees

2026-07-03 • via Nuitee
T
Travis • solo_traveller • us
10
Pros:

Room and pool

Cons:

Breakfast options

2026-07-02 • via Nuitee
P
Pedro • couple • us
7
Pros:

Location

Cons:

Staff at the front desk

2026-07-02 • via Nuitee
J
Janice • solo_traveller • us
7
Pros:

It was close to some attractions.

Cons:

It is outdated

2026-07-02 • via Nuitee
T
Tracy • couple • us
8
2026-07-02 • via Nuitee
T
Tommie • extended_group • us
8
2026-07-02 • via Nuitee
A
Anna • solo_traveller • us
10
2026-07-02 • via Nuitee
B
Bridgit • extended_group • us
10
2026-07-02 • via Nuitee
M
messer • family_with_children • us
8
2026-07-02 • via Nuitee
T
Terry • solo_traveller • us
7
Pros:

Price, clean room

Cons:

The receptionist wasn't friendly on check in and put us on the top floor 🙄 in not the best location of the hotel. Said I need your ID and a credit card in case you trash your room it was just me and the wife and were senior citizens . I asked the second shift attendant the pool hours and she was hesitant on giving them too me said didn't they put it on your check in papers which they did not. Overall not the best experience.

2026-07-02 • via Nuitee
W
Whitsel • solo_traveller • us
2
Extremely Disappointed
Pros:

The bed was comfortable.

Cons:

The jacuzzi had 2 jets that didn't work. It was not clean, so I had to clean it before use. The bathroom exhaust fan did not work. The refrigerator did not keep even drinks cold.
The outside pool was dirty. The inside pool had such a strong smell of chlorine it made me sick walking by it.
Also the elevator had blood on the floor. As I notified the lady at the desk she was rude and did not seem to care. The breakfast had watery eggs, overcooked sausage patties, coffee was terrible.
Very disappointing stay.

2026-07-02 • via Nuitee
A
Ashlie • family_with_children • us
10
2026-07-02 • via Nuitee
P
Patricia • couple • us
10
2026-07-01 • via Nuitee
J
JOHN • family_with_children • us
10
2026-07-01 • via Nuitee
J
JOHN • family_with_children • us
10
2026-07-01 • via Nuitee
J
Judy • solo_traveller • us
6
Coffee should be available before 7. Some folks gets up a lot early then they want to give u coffee. Had to go buy some.
Pros:

Clean and professional and private

Cons:

There was a desk worker for checking in that I didn’t find to friendly at all. Bad personality to us. Just very short with any questions we had so I didn’t ask her anything else.

2026-07-01 • via Nuitee
L
Lisa • couple • us
9
Wanna stay here multiple times a year
Pros:

Always love the location of this place and that is clean

Cons:

People throwing their cigarette butts down everywhere

2026-06-30 • via Nuitee